"When our mindsets are outward, we are alive to and interested in other people and their objectives and needs. We see others as people we are open to helping. When our mindsets are inward, on the other hand, we in effect turn our backs to others.
Not caring to notice or be moved by others requires something of us that takes a tremendous personal and social toll: it requires us to feel justified for why we shouldn't have to care." From Arbinger's forthcoming book The Outward Mindset
Not caring to notice or be moved by others requires something of us that takes a tremendous personal and social toll: it requires us to feel justified for why we shouldn't have to care." From Arbinger's forthcoming book The Outward Mindset