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Alex Portela

D#8 HW# 1.1: Conflict Management - 0 views

    • Alex Portela
       
      The difference between destructive and constructive conflict as discussed in our text for Team Writing on pages 51-54. Healthy conflict is good to bring to light more views and better understanding of a subject.
  • Destructive and Constructive Conflict
  • Destructive conflict. Behaviors that escalate a conflict until it seems to have a life of its own are dysfunctional and destructive.
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  • Destructive conflicts may degenerate sufficiently so the conflict parties forget the substantive issues and transform their purposes to getting even, retaliating or hurting the other person.
  • Constructive conflict. Behaviors that are adaptive to the situation, person and issues of the moment are functional and constructive.
  • Constructive conflicts appropriately balance the interests of both parties to maximize the opportunities for mutual gains.
  • Focusing on the process, not just the outcome one person desires, is key to productive conflict management.
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