can download the article here: http://www.stcsig.org/usability/newsletter/0304-observing.html

Link to SUS (System Usability Scale)

SUMI is t"he de facto industry standard evaluation questionnaire for assessing quality of use of software by end users."

The Wall Street Journal's What They Know series documents the new, cutting-edge uses of this Internet-tracking technology. The Journal analyzed the tracking files installed on people's computers by the 50 most popular U.S. websites, plus WSJ.com.

Connectivism: a theory for learning in a world of growing complexity

Connectivism: a theory for learning in a world of growing complexity

We used this tool when I was at the Ed School. In 2005, it looked like the project was going to die (it was grant funded, and money ran out), but it seems like it was made into a commercial product. It was a very powerful process to build onto each others' ideas. I'm even wondering if with a little more functionality, VUE could support this theoratical framework.

We used this tool when I was at the Ed School. In 2005, it looked like the project was going to die (it was grant funded, and money ran out), but it seems like it was made into a commercial product. It was a very powerful process to build onto each others' ideas. I'm even wondering if with a little more functionality, VUE could support this theoratical framework.

NYPL Labs has begun testing a light usability testing system to supplement their formal tests, inspired by the Five Second Test method which was devised by Jared Spoo

oh, my understanding is that you can also use screenshots and mock-ups, depending on what your research question is! We'll need to try it to understand the ways in which it can be useful.

company that develops iphone apps: provide different type of information based on your location. (The "spinning around" - literally - to discover information is clever, but not practical!)

Missing ingredient in web analytics: Understanding your site visitors' intent.

Usability testing: crafting neutral questions, as not to bias testing.

crafting neutral questions, as not to bias testing.

This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and...