The Chatwal New York, a luxury hotel in Manhattan owned by the Dream Hotel Group, has reopened after temporarily closing due to the COVID-19 pandemic. The reopening comes in the wake of Broadway's return to production and the reopening of the U.S. border to vaccinated international travelers.
Dream Hotel Group is led by chairman and founder Sant Singh Chatwal and Jay Stein as CEO.
The 76-room hotel includes 29 suites, 14 of which have private, landscaped terraces. It also has specialty suites, such as the theater inspired Chatwal Suite with its 500-square-foot terrace. Also, the terrace of the Garden Suite includes fountains, sculptures and heat lamps and the Library Suite includes a curated book collection.
"The Chatwal, New York's reopening marks the return of luxury boutique hospitality in the heart of Midtown Manhattan," said Ashish Verma, senior vice president for
Dream Hotel Group's luxury division and general manager of The Chatwal New York. "Our team is committed to our guests' safety and satisfaction with superior services
in a renewed world."
HILTON'S EXTENDED-STAY Homewood Suites brand is getting a new look. The brand's new Prototype 10.0 includes a smaller footprint but with more rooms, as well as changes to guest suites and common spaces.
The new prototype draws from design ideas implemented during a 2019 update implemented in open Homewood Suites hotels as part of the brand's 30-year anniversary. Prototype 10.0 features a site size reduction from 2.49 acres to 2.36 acres and building area reduction by more than 3,350 square feet while increasing the number of rooms from 121 to 131 suites. Another developer-oriented change is new F&B options aimed at increasing revenue.
The suites have been modified so they can be booked individually or as connected groups. The fitness center has been reimagined and guest laundry rooms have been
expanded. More common areas have been added inside and outside in the prototype.
"We modernized the brand to appeal to the evolving needs of our guests, who are going to love the functionality and flexibility of the innovations, which are intended to make them feel both empowered and cared for, whether they're with us for an overnight trip or an extended stay," said Rick Colling, global head of Homewood Suites.
PEOPLE ARE SHOWING a desire to get back to travel, but within certain limits, according to a Reuters Events Travel webinar. The webinar featured information on the current state of the industry from IHG Hotels & Resorts, Visit California and digital consultancy Appnovation.
Whether planning, booking or experiencing a vacation, today's travelers are more cautious than ever and are taking more time to research plans and are using digital
tools for it, according to the webinar titled "Destination Experience: Driven by Data, Inspired by Travelers."
As many as 41 percent of respondents to a survey from Appnovation cited a readiness to travel out of state or province, while only 19 percent were ready for international trips. Almost half of Americans, 49 percent, are likely to travel out of state and 24 percent are likely to travel internationally.
"With data, brands are much better equipped to understand these shifts, and use their marketing tools more effectively. In short, you can't innovate properly until you innovate on your internal processes," said Anton Morrison, vice president of user experience and design, Appnovation.
ABOUT 78 PERCENT of global travelers place high quality service above all else when booking a hotel, according to a global survey by IHG Hotels & Resorts' voco hotels. Cleanliness and other basic needs also rank highly, but the way hotel staff approach guests during their stay is very important, and travelers want to feel comfortable, both physically and in themselves.
"Just like travel has changed, consumers expectations have too," said Will Yell, VP luxury and upscale conversion and affiliate brands at IHG. "With nearly half of
travelers stating they want to be valued as an individual, a one-size-fits-all approach to hotel service no longer resonates with travelers."
Travelers also are ready to reconnect post-pandemic, with six out of 10 craving connection, interaction and/or conversation more during their travels, compared
to pre-pandemic, the survey said. That leads them to want more connection with hotel staff.
"As many as 65 percent of travelers think hotel staff should act in a friendly manner towards guests and half said they want to be able to talk to staff and vice versa in a friendly, conversational manner, rather than overly formal or personal. Nearly half (48 percent) of travelers agree that a friendly, approachable, and personalized experience is more important than ever following the pandemic," the survey said.
TRAVELERS ACROSS THE world are increasingly opting for short-haul destinations and making last-minute bookings over planned trips, according to a report from OYO Rooms. With a steady rise in vaccination coverage, combined with the easing of restrictions across regions, travelers have embraced the spirit of travel wholeheartedly, especially during holidays and festive long weekends.
Oyo's Mid Season Global Holiday Trends 2021 report said that Labor Day in U.S., Gandhi Jayanthi in India, Ascension Day in Europe and Summer Holidays in UK were
the most popular holidays among travelers this year.
According to the report, Labor Day, New Year's, Martin Luther King Jr Day, Memorial Day and Thanksgiving are America's most travelled holidays. Coastal hotspots such as Seattle and Miami have been wildly popular during public holidays, followed by California's Nevada City, Houston and Dallas, the report added.
AAA Travel forecast that 53.4 million Americans would travel for Thanksgiving this year, and a survey from Motel 6 found that 82 percent of holiday travelers believe it is important to spend that time with loved ones. However, another survey from the American Hotel & Lodging Association found only 29 percent of Americans are likely to travel for Thanksgiving and 33 percent are likely to travel for Christmas.
THE OMICRON COVID-19 variant could derail the hotel industry's fledgling recovery if countries like the U.S. move forward to tighten testing policies, according to HotStats. Future hotel bookings, meetings and other hotel-related activity will be impacted by the expectation of travel impediments, whether self-imposed, company-imposed or government-mandated, it added.
In the U.S., major indices were still down double digits in October 2021 compared to same month two years ago, according to a blog post by HotStats.
"Since a rapid uptick in occupancy from the beginning of the year through the summer, hitting an apex in July, occupancy in the U.S. has since more or less flatlined, a signal that the leisure boom could not be sustained at the same levels prior," said HotStats. "Though much maligned, there is propitious data surfacing in corporate travel. In October, corporate ADR was $7 higher than in October 2019 and $35 higher than in the previous month. Corporate volume mix, defined as the proportion of rooms sold at the corporate rate compared to total rooms sold, has grown 6 percentage points since July."
HILTON HAS LAUNCHED a new extended-stay brand, Project H3, designed to meet the needs of the rapidly expanding $300 billion workforce travel market, looking
for apartment-style accommodations for 20 nights or more. Launching in the U.S. as Hilton navigates the final stages of the trademark process, this lower midscale,
extended-stay brand is the newest addition to Hilton's portfolio, the company said in a statement.
Hilton is engaged in more than 100 active development conversations with many owners expressing interest in multiple locations. According to the statement, the
product provides a foundation for the long stay, allowing guests to make the most out of every day, and delivers an exciting investment option for developers
looking to diversify their portfolio under the Hilton name.
"Project H3 is perfectly positioned to serve the unique needs of the long-stay traveler, thanks to its innovative design, strong value proposition for our owners
and of course, the hospitality our team members offer every day," said Chris Nassetta, Hilton president and CEO. "We aim to serve any guest, anywhere in the world,
for any travel need they may have, and this new brand represents a greater opportunity for us to grow our portfolio while providing the reliable and friendly service
our customers expect from Hilton."
Hilton's in-house research shows long-stay travelers, including traveling nurses, military personnel, and those experiencing workforce relocations, place quality
time and comfort above all else. In addition, those looking for a long stay will book an average of 20 or more nights and desire a reliable home base that allows
them to maintain their routines while delivering simplicity, consistency and convenience.
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HYATT CORP. HAS expanded its relationship with group hospitality analytics firm Knowland, a statement said. The new partnership is aimed at increasing sales,
the company said.
With this partnership, Hyatt became the first global hotel brand to offer access to the Knowland database through a portfolio-driven program to its properties, the
statement added.
Hyatt will use Knowland's business tools that provide intelligence within meetings and events booked in its current markets as well as feeder markets. The expanded
Knowland relationship standardizes program terms pre-approved for all Hyatt branded hotels, including franchise operators.
"At Hyatt, it's important to be nimble in our commitment to providing technology for all of our hotels," said Steve Enselein, senior vice president of events
at Hyatt. "Access to Knowland data allows our hotel sales teams to generate topline revenue that can maximize profit through group sales, creating value across
our portfolio for hotel owners and operators."
HOTEL BRAND HIHOTELS by Hospitality International has launched changes to its INNcentive Instant Rewards program, a statement said. The program offers members
access to thousands of discounts and special offers from nationally recognized companies, the company said in a statement.
The benefits under the rewards program include a 15 percent discount during each stay (based on availability), early check-in and late checkout, discounts and
special offers for dining, shopping, entertainment and travel and weekly emails with special offers for traveling and everyday activities.
"A major initiative has been to enhance the structure and offers of the INNcentive program to benefit our franchisees," said Chris Guimbellot, hihotels president
and CEO. "These added perks and discounts will help our hotel owners retain current guests and attract new ones, increase repeat visits and brand loyalty, drive
direct bookings to our hotels and allow us to compete more effectively with other brands and OTAs - all without any additional fees to franchisees."
A CYBER-ATTACK "significantly disrupted" booking channels and other applications for InterContinental Hotels Group last week, according to a statement from the
company. Now, AAHOA is demanding an explanation for the breach and assurances that its members' data is protected.
IHG has implemented a response plan, including notifying the relevant regulatory authorities, working with its technology suppliers and engaging external specialists
to investigate the incident, according to the company.
'IHG is working to fully restore all systems as soon as possible and to assess the nature, extent and impact of the incident," the company said. "We will be
supporting hotel owners and operators as part of our response to the ongoing service disruption. IHG's hotels are still able to operate and to take reservations
directly."
MORE THAN SEVEN in 10 Americans would be deterred from booking a hotel room in Los Angeles if hotels there are forced to house homeless people next to paying
guests, according to a recent poll by American Hotel & Lodging Association. The survey was released as the city of Los Angel considers a proposed ordinance that
would require hotels to house homeless individuals alongside paying guests, a change opposed by AHLA and AAHOA.
Los Angeles residents will vote in March 2024 on the ballot initiative proposed by Unite Here, a labor union representing L.A.-area hotel workers. The AHLA study
highlighted the significant impact such a policy would have on tourism and hotel occupancy in the city. However, if Unite Here's ballot initiative passes, Los
Angeles would be the first city in American history to require hotels to house homeless people alongside paying guests.
With the internet enabling dating a fully-fledged culture, online dating has become widely popular. Almost every young fellow understands how to meet girls
online. They would be aware of a few techniques, online etiquette, and the best ways to pick up women. On the other hand, women would not mind such flirtatious
conversation and an occasional pick up as well.
The rising popularity of online dating
The foremost reason for the popularity of online dating is it saves time. Earlier dating used to be a lengthy process where the man has to win the woman's heart,
bring her flowers, buy presents, pull up to her place, book a place for a meetup, contact her for the next date, and think through the situation of your date.
However, online dating has skipped several steps from the beginning. People have started to value words more than their actions.
Online dating has united people from different parts of the globe. It does not need a comprehensive knowledge of the place to meet women online. You could reach
anywhere across the world with a click of a mouse on Meetagirls, talk to a specific group, or develop a relationship with a woman whom you could never see otherwise.
Online dating has brought a variety to the world. It has been amazing how easy you would unite people of different skin tones, races, complexions, religions,
races, outlooks, and more. You would choose from a wide list of options or simply look for another available option.
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In an era where sustainability and convenience are paramount considerations for travelers, hotels are embracing innovative solutions to stay ahead in
the competitive hospitality industry. One such forward-thinking amenity that is transforming the guest experience and boosting revenue is the integration of
electric vehicle charging stations. Beyond environmental consciousness, these charging stations offer a plethora of benefits that can significantly impact
a hotel's bottom line.
1. ATTRACTING A GROWING MARKET SEGMENT
The shift towards electric vehicles is undeniable, with more consumers opting for eco-friendly transportation. In the years to come more EVs will be hitting
the roads. By installing EV charging stations, hotels tap into a burgeoning market segment, attracting EV travelers that plan their trips around EV chargers.
This strategic move puts the hotel at the top of the list and positions the hotel as a progressive and forward-looking establishment.
2. ENHANCING THE GUEST EXPERIENCE
Providing EV charging stations enhances the overall guest experience. Travelers with electric vehicles often face the challenge of finding suitable charging
points during their journeys. By offering on-site charging, hotels alleviate this concern, fostering a sense of convenience and loyalty among guests. The
seamless integration of charging stations into the guest experience contributes to positive reviews and encourages repeat bookings.
MARRIOTT INTERNATIONAL LAUNCHED HotelHelp, a pilot room donation program for human trafficking survivors, at the AHLA Foundation's third annual No Room
for Trafficking Summit. The program works with care providers who handle bookings, offering survivors short-term stays at Marriott properties, Marriott said in a
statement.
The program is being piloted in five U.S. cities-Atlanta, Detroit, Phoenix, Seattle, and Washington, D.C.-and is expected to expand to 25 cities across North
America by January 2025.
"Survivors of human trafficking often face a shortage of dedicated shelter beds that put them at greater risk of being re-trafficked after exiting their
trafficking situation," said Anthony Capuano, Marriott's president and CEO. "As part of our longstanding anti-trafficking and survivor empowerment efforts,
we are proud to have developed a solution to bridge the gap for safe, short-term accommodations for trafficking survivors and we look forward to working with
other hotel companies to extend the reach of this effort."
A U.S. SENATE committee recently passed a bipartisan bill aimed at achieving pricing transparency for hotels, short-term rentals, and online travel platforms.
However, the Senate failed to advance the Tax Relief for American Families and Workers Act, drawing criticism from the American Hotel & Lodging Association.
The Committee on Commerce, Science & Transportation's approval of the Hotel Fees Transparency Act 2023 comes amid criticism of several hotel chains for lacking
transparency in displaying room charges. AHLA called it an important step toward a more transparent booking process and a level playing field across the lodging
industry.
The bill, introduced by Sens. Amy Klobuchar, D-Minnesota, and Jerry Moran, R-Kansas, on July 31, now awaits a full Senate vote.
FF&E PROVIDER HÄFELE and Like Magic, a guest experience platform, are producing a new multifunctional hotel room concept. The "Work and Sleep" concept
allows hotel operators to transform rooms into offices, meeting spaces and other functional areas using digitally enabled furniture, fitting solutions and
specialized software.
Work and Sleep integrates a booking engine, guest platform, employee interface and monitoring tools into one central hub, streamlining hotel management, the
companies said in a joint statement. It will combine Like Magic's guest and employee experience platform with Häfele's hardware systems, the statement said.
The collaboration aims to introduce new revenue models by activating otherwise vacant rooms while reducing outfitting costs.
"Our goal is to lead the way in hotel industry innovation with our forward-thinking concepts," said Gregor Riekena, Häfele's CEO. "We are currently testing
these new ideas at the ibis Styles Hotel in Nagold, Germany, which serves as a valuable proving ground for our initiatives. This innovation not only allows us
to gather essential insights and refine our concepts, but also demonstrates our commitment to pushing the boundaries of what modern hotels can offer. By
continuously evolving and enhancing our solutions, we aim to set new standards for guest experience and operational efficiency."