Group items tagged

HOTEL MANAGEMENT FIRM Revival Hotels is working with Stayntouch to provide its cloud-based property management systems to Revival's independent portfolio. Revival is led by Founder and CEO Saxton Sharad. Revival will receive automated software with flexibility and an interface its team can adopt to improve daily operations, the companies said in a joint statement. "We chose Stayntouch because it's built for the way modern hotels operate-efficiently, intuitively, and designed to work for our teams, not against them," Sharad said. "Having worked with nearly every PMS on the market, we know a system is only as good as how well the team can use it. Stayntouch's ease of use and cloud-based flexibility have allowed us to streamline front desk operations, reduce training times, and improve the guest experience. Seeing our teams thrive with this system confirms we made the right choice."

STAYNTOUCH, A CLOUD-BASED hotel property management software developer, recently deployed its PMS at 139 Cobblestone Hotels locations in 90 days. Cobblestone has more than 160 properties across 29 states. The PMS streamlines operations, improves efficiency and speeds up property setups with template configurations, according to Stayntouch. It also enhances revenue and occupancy through an integrated rate strategy module and provides products to manage operations, drive revenue and support guest services. "At Stayntouch, we understand the challenges faced by hotel chains like Cobblestone, which is why we've tailored our solutions to meet their needs," said Jacob Messina, Stayntouch's CEO. "This collaboration reflects our commitment to delivering solutions that enhance operations and drive revenue for owners and operators. We focus on understanding their needs, delivering consistently, and building trust as a reliable partner."

CLOUD-BASED HOSPITALITY software provider HotelKey has added its central reservation system to an already existing portfolio of its products for Extended Stay America. ESA already uses a portfolio of HotelKey products across its properties, including HotelKey's property-management system since 2018 and call center module since 2020, HotelKey said in a statement. According to the statement, HotelKey's CRS product includes direct connectivity to leading OTAs and GDS systems, a call center module, integration with channel managers and seamless integration with the HotelKey PMS. "We are excited to further expand our relationship with Extend Stay America," said Aditya Thyagarajan, co-founder and president of HotelKey. "ESA has an unwavering commitment to innovation and adoption of next-gen solutions. The new agreement is not only further validation of that commitment, but also brings HotelKey one step closer to our vision - helping enterprises across the hotel industry implement full-stack solutions that support owners and franchisees and hotel managers to effectively manage their properties from anywhere." "We are pleased to continue working with HotelKey, with the addition of its CRS product," said John Laplante, ESA's chief information officer. "They have helped enable innovation of our tech platforms and further provides strategic value to our business."

STAYNTOUCH, A CLOUD-BASED hotel property management software developer, recently launched UpsellPRO, an attribute-based selling platform that allows hotels to unbundle room reservations and market individual room features to guests during the booking process. The launch followed a report stating that half of respondents with a booking window over one month would pay more for ABS, Stayntouch said in a statement. "Attribute-based selling is giving travelers a degree of control over their hotel stay that they never thought possible, and hoteliers can deliver this experience without overwhelming themselves with unmanageable processes," said Nicole Dehler, Stayntouch's vice president of product. "The best part about today's ABS deployments is they can be delivered directly through the hotel PMS, automating inventory and room management without relying on a convoluted network of connected systems." Dehler said any hotel can leverage upselling to enhance service delivery and boost revenue growth organically, in a way that guests love.

Bill Fanning is now the chief revenue officer at Stayntouch, a cloud-based hotel property management software developer. Previously, he was senior vice president of sales at Compeat, part of Restaurant365's enterprise suite, covering accounting, inventory, scheduling, payroll, and HR solutions. In his new role at Stayntouch, Fanning will oversee revenue strategy and expansion efforts, focusing on customer value, strategic partnerships and global commercial growth across North America, Europe and global markets. "We are pleased to welcome Bill Fanning to our team," said Jacob Messina, Stayntouch's CEO. "His exceptional track record and experience in the hospitality industry and enterprise sales make him the perfect fit to lead our commercial strategy. Bill shares our unwavering commitment to customer success and innovation. His expertise will be instrumental in strengthening our relationships with hotel partners and enterprise customers, ensuring we continue to deliver solutions that address the most pressing challenges faced by hotel owners and operators today."

STAYNTOUCH, A CLOUD-BASED hotel property management system provider, recently launched 'Stayntouch Academy 2.0,' an updated online training course. It uses AI and large-language models to deliver eLearning content, streamline lesson plans and reduce production time by 91 percent, with more frequent updates. The PMS features an intuitive interface, allowing staff to complete training in two days or 1.5 hours per module, Stayntouch said in a statement. "Stayntouch Academy 2.0 enhances our training capabilities, offering a more intuitive learning experience for our customers," said Priya Rajamani, Stayntouch's senior vice president of implementations and support. "By leveraging AI, we can update content faster and provide targeted, role-specific lessons, helping hotel staff master the Stayntouch platform more efficiently and focus on guest experiences."