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BWH Hotel Group to offer digital tipping app via eTip and Visa - 0 views

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    BWH HOTEL GROUP will offer cashless tipping to guests via eTip and Visa. The function will allow guests to express gratitude to hotel associates through pre-selected or custom tipping in the U.S. and Canada. The eTip process will be available at properties of the group, including Best Western Hotels & Resorts and SureStay Hotel Group hotels, the statement added. BWH said the new facility will empower guests to financially give to those who rely on tips as latest reports revealed that only 16 percent of U.S. customers carry cash. "We are committed to providing the best possible experience for our guests and bringing value to BWH hoteliers and their associates," said Michael Morton, BWH vice president for brand management. "We're excited to offer eTip digital tipping solution as a convenient way our valued guests can show appreciation to our dedicated hotel associates. We are equally excited to offer our associates a choice to receive their tips in real-time directly into their bank accounts. Innovation and caring are at the heart of our brand and we're proud to partner with eTip to innovate the tipping experience for guests and hoteliers alike."
asianhospitality

Hotel Equities Partners with Grazzy and Visa Direct to Launch Digital Tipping Platform - 0 views

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    HOTEL EQUITIES HAS partnered with Grazzy and Visa Direct to launch a digital tipping platform for their associates and guests. This initiative aims to provide a secure and cashless way for guests to tip hotel staff, HE said in a statement. According to a recent study, 83 percent of hotel guests want to tip staff digitally but face limitations. HE and Grazzy's program enables guests to tip housekeeping, front desk and other staff from their mobile devices, the company said. By scanning a hotel branded QR code in their room or on hotel signage, guests can access Grazzy, choose the staff member and enter the desired tip amount. No cash or extra apps are required, the statement added.
asianhospitality

California's 24Seven Hotels picks Shiny for digital tipping - 0 views

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    24SEVEN HOTELS, A California-based third-party hotel management company, has partnered with the digital tipping platform Shiny to improve services for over 450 associates across its 30-hotel portfolio. David Wani is the founder and CEO of 24Seven Hotels. This partnership will include 24Seven's premium-branded, select-service, and lifestyle hotel segments throughout the western U.S., with implementation across various hotel departments, including housekeeping, the companies said in a joint statement. "With one of the tightest labor markets in industry history and ever-rising costs, it has become increasingly important for us to recognize the efforts put forth by our associates," said Wani. "We believe that by consistently rejecting the status quo and insisting that we can always improve and innovate, we conquer complacency-and ultimately improve the efficiency and effectiveness of our operation. Along with our Daily Pay program, this is another example of the additional efforts we take to ensure our employees are among the most satisfied in the industry."
asianhospitality

Wyndham launches mobile tipping solution in U.S., Canada - 0 views

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    WYNDHAM HOTELS & RESORTS now has a mobile tipping solution for its U.S. and Canadian franchisees, the company said in a statement. Developed by Béné, the platform enables guests to tip hotel team members digitally via their preferred mobile device. According to consulting firm McKinsey, 82 percent of Americans are now using digital payments, Wyndham said in its statement. The trend was accelerated by the pandemic, said Scott Strickland, Wyndham's chief information officer, and he expects it will only continue in the coming years. "Having previously empowered our franchisees to accept digital, contactless payment for stays at their hotels, the next logical step was to find a solution that allows guests to recognize housekeepers, wait staff and other frontline team members in a similar fashion," Strickland said. "This platform does exactly that and at virtually no cost to franchisees."
asianhospitality

Canary secures $50 million to research AI guest tech - 0 views

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    HOSPITALITY SOFTWARE PROVIDER Canary Technologies recently closed a $50 million Series C funding round to research AI guest technology in the hospitality sector, bringing its total fundraising to nearly $100 million. The company's software includes mobile check-in and checkout, tablet registration, upsells, guest messaging, Canary AI and digital tipping. The recent investment round was led by global software investor Insight Partners, who also led the company's Series B, with participation from existing investors F-Prime Capital, Thayer Ventures, Y-Combinator and Commerce Ventures, Canary said in a statement. California-based Canary is led by CEO Harman Singh Narula and President SJ Sawhney. "AI is transforming the way we live, work and travel," said Narula. "Canary is at the forefront of delivering enterprise-grade hospitality AI solutions that empower hoteliers to streamline operations, boost efficiency and elevate the guest experience, This funding milestone is a reflection of the team's hard work and the immense impact that Canary is making for hoteliers, including many of the world's largest enterprise hotel brands. We continue to see significant demand in the market for our products and are excited to extend our partnership with existing investors."
asianhospitality

TOP TIPS TO MAINTAIN DIESEL GENERATORS AND AVOID ISSUES - 0 views

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    Diesel generators are heavy-duty units designed for longevity. While the durability of diesel generators makes them ideal for long-term usage, they require significant upkeep to keep working as intended. If you have recently purchased a diesel generator or are considering purchasing one, there are several things to keep in mind to ensure you get the best value out of your investment. Everybody knows machines need timely maintenance and servicing to last longer, but diesel generators require several other measures to keep running optimally. Let's take a look at why diesel generator disasters happen and how to avoid those issues. LAUNDRY LIST OF REASONS WHY DIESEL GENERATORS BREAK DOWN Call up any reputable generator manufacturer or repair services and ask the most common causes for diesel generators to break down, and they'll give you a laundry list. You can click here to know about these causes in detail, but here's a long and short of various reasons for your diesel generator to give up. PUSHING THE GENERATOR TO ITS LIMITS It is basic knowledge that be it humans or machines, if they are pumping full steam every day, they are bound to break down. While humans can take a vacation and recharge, machinery needs proper maintenance. Think of maintenance like a spa day for your diesel generator. If you're running your diesel generator 24 hours a day all the time, it requires servicing every fortnight or 20 days. Failure to do so can severely damage the components of your generator or even cause it to break down.
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