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THE U.S. SENATE on Wednesday confirmed former Georgia senator and businesswoman Kelly Loeffler to lead the Small Business Administration, the federal agency supporting small businesses with counseling, capital and contracting expertise. AAHOA congratulated Loeffler, expressing confidence that her leadership will bolster industries like hospitality, which drive the U.S. economy. Founded in 1953, the SBA supports small businesses with capital access, disaster relief, contracting opportunities, training, advocacy, and innovation programs, according to its website. "Administrator Loeffler brings a deep understanding of small business challenges and opportunities," said Miraj Patel, AAHOA chairman. "Her leadership at the SBA will be instrumental in expanding access to capital and creating new opportunities for hotel owners and small business entrepreneurs across the country."

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THE U.S. SMALL Business Administration recently signed a memorandum of understanding with India's Ministry of Micro, Small, and Medium Enterprises to boost the two countries' MSME participation in the global marketplace. The five-year agreement is the SBA's first collaboration with India and focuses on investment, commercialization, supply chains and future trade opportunities. AAHOA praised the agreement, highlighting the importance of U.S.-India collaboration in supporting small businesses, including hotels. The MOU was signed by SBA Administrator Isabel Casillas Guzman and India's Ministry for MSMEs in New Delhi on Aug. 13. "The United States-India partnership is grounded in shared values of democracy, freedom, and opportunity, and through our new MOU with the Indian Ministry of MSMEs, the SBA is delivering on President Biden and Prime Minister Modi's outlined commitment to expanding our collaboration on empowering more small businesses and innovative startups in the global marketplace," said Guzman. "From advancing technology to supporting inclusive growth for women and other underserved entrepreneurs, we look forward to working alongside our counterparts to ensure entrepreneurial ecosystems are at the center of both countries' efforts to strengthen investment, commercialization, supply chains, and trade in industries of the future."

WHEN IT COMES to growing hotel revenue, size does not matter. Economy hotels and micro-inventory properties are experiencing one of the biggest booms in recent years, thanks partly to a massive resurgence in small group travel, changing economic trends, and the staying power of global "return to travel". CBRE noted economy and midscale hotels recovered to 2019 performance levels by 2021, and properties with fewer rooms may benefit from lower operating costs when compared to their big-box brethren-though they also tend to have fewer resources with which to hire revenue professionals. Revenue managers are driving the charge for better operating returns. Many are taking the lessons they learned from their success at larger hotels and applying these truths to the industry's smaller properties. These revenue managers leverage new technology and strategies, options that small hotels with smaller, cross-functional staff haven't fully embraced. However, competition among economy hotels and properties tends to be fierce, requiring new action, especially with recent economic pressures and a downward 2023 RevPAR forecast of 0.2 percent in recent data shared by Tourism Economics . Modern revenue management practices and technology can provide these hotels with many benefits and significant competitive advantages. Small hotels need to avoid the erratic rate shifts of the past and capitalize on new trends as they emerge. By embracing strong revenue management systems and discipline in these properties, operators can realize greater control over a typically inconsistent space. Room Enough for Revenue The most common misconception about revenue management's place in hospitality is that it is the domain of large or full-service hotels. This is simply not the case today. No two hotels are the same, in practice, with key differences always existing between the layout of a property, its location, third-party partnerships, and so on. Every hotel has different r

MARRIOTT INTERNATIONAL RECENTLY launched "Business Access by Marriott Bonvoy," an online travel booking program for small and medium business travelers. This program combines the benefits of the Marriott Bonvoy portfolio with travel tools for booking, managing, and expensing business travel. It is available to businesses in the U.S., Canada and other countries, Marriott said in a statement. "We recognize the significant value small businesses provide to the hotel industry," said Drew Pinto, Marriott International's executive vice president and chief revenue and technology officer. "Whether small to medium-sized businesses are looking for convenient online booking capabilities for their employees or better expense management solutions, the all-in-one platform, merged with our portfolio of hotel brands around the world, provides everything they need to manage their business travel needs."

THE U.S. DISTRICT Court for the Eastern District of Texas issued a nationwide preliminary injunction on Dec. 3, halting enforcement of the Corporate Transparency Act and its regulations. AAHOA called the decision a significant victory for small business owners, including its members. The CTA, aimed at enhancing corporate ownership transparency, faced criticism for imposing heavy compliance burdens on small businesses. The act, which became effective Jan. 1, required nearly 33 million U.S. businesses classified as "reporting companies" to disclose their beneficial owners to the Treasury Department's Financial Crimes Enforcement Network by Jan. 1, 2025. "This decision is a monumental win for small business owners, including AAHOA members, who were facing unnecessary regulatory burdens under the CTA," said Miraj Patel, AAHOA chairman. "AAHOA stands firmly with its members in advocating for fair regulations that promote business growth. We commend the court's ruling and will continue to monitor developments to ensure our members' voices are heard."

AAHOA MEMBERS ATTENDED a virtual briefing hosted by the Biden-Harris Administration on Wednesday, addressing issues affecting small businesses and providing an update on the current economic landscape. Senior administration officials discussed federal efforts to support small business owners, including access to SBA loans, supply chain improvements, and transparency around resort and junk fees impacting the industry. Officials included White House Senior Advisor for Public Engagement Kota Mizutani; SBA Deputy Administrator Dilawar Syed; Special Assistant to the President for Economic Policy Karlin Gatton; and Special Assistant for Manufacturing and Industrial Policy Monica Gorman of the National Economic Council. "As highlighted by our speakers, a huge thank you to the members of the Asian American Hotel Owners Association and all the business leaders working to keep our economy running," said Mizutani. "Thank you for all you do."

Sri Lanka is a beautiful tiny island located in the Indian Ocean in Southern Asia, Sri Lanka is a land faced with many environmental challenges, including deforestation and the erosion of coasts due to mining. In addition to these issues, the CIA World Factbook reports that the wildlife is threatened by poachers, pollution and the expansion of urban areas. Slender Loris The slender Loris has extremely thin arms and legs. Its face is dominated by huge round eyes which give it excellent night vision and enable it to hunt for insects during the night. Populations of this small primate are declining because their forest habitats are being destroyed for logging, agriculture and development. The Lorisidae comprises the African angwantibos and pottos and the Asian lorises. These species are thought to share a common ancestor with the bushbabies of Africa (the Galagidae) and the lemurs of Madagascar. The fossil record of the lorids extends back to the Early Miocene (20 million years ago). In the past there has been considerable confusion over slender loris classification. Most authorities now recognize two species of slender loris: Loris tardigradus (with 2 subspecies, both occurring in Sri Lanka) and Loris lydekkerianus (with 4 subspecies, occurring in both India and Sri Lanka). The name slender loris derived from its slender arms and legs. L. tardigradus is smaller than its relative the grey slender loris (L. lydekkerianus). Its small face is dominated by huge round eyes and prominent ears, which are thin, rounded and hairless at the edges. The soft dense fur is a grey or reddish-brown color on the back, depending on the subspecies. The underside is whitish-grey. The species has no tail. The highland slender loris (L. t. nycticeboides) has shorter, thicker limbs relative to body length, a larger head, and thicker fur which completely cover the ears. It superficially resembles the Asian slow loris (Nycticebus coucang). This species is among the most social

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Monaco has an ideal climate for verdant gardens, but space limitations can mean that the Principality's green spaces are significantly smaller than elsewhere on the Riviera. Fortunately, the lack of space has only encouraged residents, business owners and gardeners to be more creative and ambitious when designing diminutive gardens which thrive. Monegasque residents - including HSH Prince Albert II - are keen gardeners who happily experiment with roof terraces, small gardens and window boxes. When looking for a villa for sale in Monaco with a small garden or an apartment with a terrace in Monaco, here are some important considerations.

THE AMERICAN FRANCHISE business model is in trouble, according to a recent survey commissioned by AAHOA. The survey was inspired by a webinar AAHOA co-sponsored to gather public comment on the state of franchising for the Federal Trade Commission. The survey found that only 5 percent of the franchisee respondents are satisfied that their current franchise agreements provide fair terms representing a balanced relationship between themselves and their franchiser. Also, 72.6 percent of respondents would "possibly" or "probably" terminate their current franchised business within the next year if they could do so without penalty. "Franchising is in dire straits unless changes are made," said Laura Lee Blake, AAHOA president and CEO. "Franchising is still a powerful tool for economic mobility for America's small-business owners, including AAHOA Members. But franchising only works when both franchisors and franchisees are committed to its success, which requires transparency, fairness, and sustainable business practices. As this survey shows, there is much room for improvement when it comes to relationships that allow our small-business owners to thrive." Blake recently wrote an editorial supporting AAHOA's 12 Points of Fair Franchising and its promotion of a proposed New Jersey law that would reform that state's franchising regulations in ways similar to the 12 points. Several large hotel companies, including Choice Hotels International and Marriott International, protested AAHOA's recent annual convention in protest to its position on franchise reform The survey was conducted among owners of hotels, restaurants, retail stores and other small businesses that had participated in the FTC webinar. It was co-sponsored by the American Association of Franchisees and Dealers, and the Coalition of Franchisee Associations, conducted the survey after a recent webinar with FTC Chair Lina Khan. The FTC is soliciting comments through June 8 about

HOSPITALITY INDUSTRY ASSOCIATIONS are welcoming two laws, one proposed on a federal level and another passed by the state of Tennessee. The federal law is long-awaited clarification of the definition joint employers and the Tennessee law limits regulations by local governments in the state that would affect small businesses, including hotels. A clear definition Versions of the Save Local Business Act recently was introduced in the U.S. House of Representatives and the Senate. Sponsors of the bill say it will provide clarity on Department of Labor's proposed new joint employer rules that have undergone multiple changes lately, leading to legal confusion. "You can't focus on running a business if the federal government keeps changing the rules. The Save Local Business Act provides long-overdue clarity and consistency that will protect our nation's small businesses," said one of the bill's sponsors, U.S. Sen. Roger Marshall. "The Biden Administration's Labor Department has relied on complicated court rulings to handle joint employers instead of providing clear guidance to the business community. In a time of economic hardship, we should be doing all that we can to help our nation's small businesses, not let the heavy hand of government regulations run amok."

HUNDREDS OF HOSPITALITY professionals gathered at City Hall to oppose Intro 991, the "Safe Hotels Act," highlighting its detrimental effects on NYC hotels, subcontractors, and small businesses. This follows last month's protest, which drew more than 1,500 attendees. Intro 991, despite being framed as a safety measure, imposes costly mandates that threaten the survival of the city's hotels, risking over 265,000 jobs and billions in tax revenue, according to industry associations. Representatives from the American Hotel & Lodging Association and AAHOA were among the protesters. "Intro 991 targets a single industry and will inflict sweeping harm on the hotel sector, the economy, and hotel guests," said Kevin Carey, AHLA's interim president and CEO. "The bill will have devastating, unintended consequences for New York City's tourism and hospitality industries, forcing many hotels and small businesses to close. We urge the city council to reconsider and find real solutions that protect both safety and livelihoods." Since the legislation was introduced in July, AAHOA members have reached out to the council, urging them to reconsider the act. AAHOA Northeast regional director Preyas Patel, past chairwoman Jagruti Panwala, former young professional director Purvi Panwala and AAHOA member Mitesh Ahir addressed the council after the event.

Group travel business can bring hotels much needed revenue. Jeff Bzdawka, CEO of research firm Knowland, offers tips on how smaller hotels with limited meeting space can capitalize on this revenue stream. There is a science to sales. Those of us who work in the hospitality industry know many essential qualities are needed for successful sales outcomes. Qualities include verbal and non-verbal communication skills, listening skills, and the ability to convey information persuasively. Empathy, product knowledge, problem-solving skills, and a goal-oriented mindset are crucial when understanding and relating to the customer's needs, concerns, and emotions. When these skills come together, the salesperson can build trust and rapport. These are the essential elements for closing the deal.

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