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But there are limits to this motion. We can’t transcend all our starting points. No matter how far it pulls back the camera is still occupying a position. We can’t actually take the “view from nowhere,” but this doesn’t mean that objectivity is a lie or an illusion. Our ability to step back and the fact that there are limits to it– both are real. And realism demands that we acknowledge both.

Q. So is objectivity a myth… or not? # A. One of the many interesting things Nagel says in that book is that “objectivity is both underrated and overrated, sometimes by the same persons.” It’s underrated by those who scoff at it as a myth. It is overrated by people who think it can replace the view from somewhere or transcend the human subject. It can’t.

When MSNBC suspends Keith Olbermann for donating without company permission to candidates he supports– that’s dumb. When NPR forbids its “news analysts” from expressing a view on matters they are empowered to analyze– that’s dumb. When reporters have to “launder” their views by putting them in the mouths of think tank experts: dumb. When editors at the Washington Post decline even to investigate whether the size of rallies on the Mall can be reliably estimated because they want to avoid charges of “leaning one way or the other,” as one of them recently put it, that is dumb. When CNN thinks that, because it’s not MSNBC and it’s not Fox, it’s the only the “real news network” on cable, CNN is being dumb about itself.

Let some in the press continue on with the mask of impartiality, which has advantages for cultivating sources and soothing advertisers. Let others experiment with transparency as the basis for trust. When you click on their by-line it takes you to a disclosure page where there is a bio, a kind of mission statement, and a creative attempt to say: here’s where I’m coming from (one example) along with campaign contributions, any affiliations or memberships, and–I’m just speculating now–a list of heroes and villains, or major influences, along with an archive of the work, plus anything else that might assist the user in placing this person on the user’s mattering map.

if objectivity means trying to ground truth claims in verifiable facts, I am definitely for that. If it means there’s a “hard” reality out there that exists beyond any of our descriptions of it, sign me up. If objectivity is the requirement to acknowledge what is, regardless of whether we want it to be that way, then I want journalists who can be objective in that sense.

If it means trying to see things in that fuller perspective Thomas Nagel talked about–pulling the camera back, revealing our previous position as only one of many–I second the motion. If it means the struggle to get beyond the limited perspective that our experience and upbringing afford us… yeah, we need more of that, not less. I think there is value in acts of description that do not attempt to say whether the thing described is good or bad

I think we are in the midst of shift in the system by which trust is sustained in professional journalism. David Weinberger tried to capture it with his phrase: transparency is the new objectivity. My version of that: it’s easier to trust in “here’s where I’m coming from” than the View from Nowhere. These are two different ways of bidding for the confidence of the users.

In the newer way, the logic is different. “Look, I’m not going to pretend that I have no view. Instead, I am going to level with you about where I’m coming from on this. So factor that in when you evaluate my report. Because I’ve done the work and this is what I’ve concluded…”

it has unearned authority in the American press. If in doing the serious work of journalism–digging, reporting, verification, mastering a beat–you develop a view, expressing that view does not diminish your authority. It may even add to it. The View from Nowhere doesn’t know from this. It also encourages journalists to develop bad habits. Like: criticism from both sides is a sign that you’re doing something right, when you could be doing everything wrong.

Who gets credit for the phrase, “view from nowhere?” # A. The philosopher Thomas Nagel, who wrote a very important book with that title.

It says that human beings are, in fact, capable of stepping back from their position to gain an enlarged understanding, which includes the more limited view they had before the step back. Think of the cinema: when the camera pulls back to reveal where a character had been standing and shows us a fuller tableau. To Nagel, objectivity is that kind of motion. We try to “transcend our particular viewpoint and develop an expanded consciousness that takes in the world more fully.”

The president has used Twitter to declare the press “the enemy of the American people.” Mr. Baquet disagreed, saying, “I don’t look at us as the enemy of the White House. I look at us as people who are aggressively covering the White House.”

It read: “Truth. It’s more important now than ever.”

People cumulatively watch more than a billion YouTube hours daily world-wide, a 10-fold increase from 2012

After the Journal this week provided examples of how the site still promotes deceptive and divisive videos, YouTube executives said the recommendations were a problem.

When users show a political bias in what they choose to view, YouTube typically recommends videos that echo those biases, often with more-extreme viewpoints.

Such recommendations play into concerns about how social-media sites can amplify extremist voices, sow misinformation and isolate users in “filter bubbles”

Unlike Facebook Inc. and Twitter Inc. sites, where users see content from accounts they choose to follow, YouTube takes an active role in pushing information to users they likely wouldn’t have otherwise seen.

“The editorial policy of these new platforms is to essentially not have one,”

“That sounded great when it was all about free speech and ‘in the marketplace of ideas, only the best ones win.’ But we’re seeing again and again that that’s not what happens. What’s happening instead is the systems are being gamed and people are being gamed.”

YouTube has been tweaking its algorithm since last autumn to surface what its executives call “more authoritative” news source

YouTube last week said it is considering a design change to promote relevant information from credible news sources alongside videos that push conspiracy theories.

The Journal investigation found YouTube’s recommendations often lead users to channels that feature conspiracy theories, partisan viewpoints and misleading videos, even when those users haven’t shown interest in such content.

YouTube engineered its algorithm several years ago to make the site “sticky”—to recommend videos that keep users staying to watch still more, said current and former YouTube engineers who helped build it. The site earns money selling ads that run before and during videos.

YouTube’s algorithm tweaks don’t appear to have changed how YouTube recommends videos on its home page. On the home page, the algorithm provides a personalized feed for each logged-in user largely based on what the user has watched.

There is another way to calculate recommendations, demonstrated by YouTube’s parent, Alphabet Inc.’s Google. It has designed its search-engine algorithms to recommend sources that are authoritative, not just popular.

Google spokeswoman Crystal Dahlen said that Google improved its algorithm last year “to surface more authoritative content, to help prevent the spread of blatantly misleading, low-quality, offensive or downright false information,” adding that it is “working with the YouTube team to help share learnings.”

In recent weeks, it has expanded that change to other news-related queries. Since then, the Journal’s tests show, news searches in YouTube return fewer videos from highly partisan channels.

YouTube’s recommendations became even more effective at keeping people on the site in 2016, when the company began employing an artificial-intelligence technique called a deep neural network that makes connections between videos that humans wouldn’t. The algorithm uses hundreds of signals, YouTube says, but the most important remains what a given user has watched.

Using a deep neural network makes the recommendations more of a black box to engineers than previous techniques,

“We don’t have to think as much,” he said. “We’ll just give it some raw data and let it figure it out.”

To better understand the algorithm, the Journal enlisted former YouTube engineer Guillaume Chaslot, who worked on its recommendation engine, to analyze thousands of YouTube’s recommendations on the most popular news-related queries

Mr. Chaslot created a computer program that simulates the “rabbit hole” users often descend into when surfing the site. In the Journal study, the program collected the top five results to a given search. Next, it gathered the top three recommendations that YouTube promoted once the program clicked on each of those results. Then it gathered the top three recommendations for each of those promoted videos, continuing four clicks from the original search.

The first analysis, of November’s top search terms, showed YouTube frequently led users to divisive and misleading videos. On the 21 news-related searches left after eliminating queries about entertainment, sports and gaming—such as “Trump,” “North Korea” and “bitcoin”—YouTube most frequently recommended these videos:

The algorithm doesn’t seek out extreme videos, they said, but looks for clips that data show are already drawing high traffic and keeping people on the site. Those videos often tend to be sensationalist and on the extreme fringe, the engineers said.

Repeated tests by the Journal as recently as this week showed the home page often fed far-right or far-left videos to users who watched relatively mainstream news sources, such as Fox News and MSNBC.

Searching some topics and then returning to the home page without doing a new search can produce recommendations that push users toward conspiracy theories even if they seek out just mainstream sources.

After searching for “9/11” last month, then clicking on a single CNN clip about the attacks, and then returning to the home page, the fifth and sixth recommended videos were about claims the U.S. government carried out the attacks. One, titled “Footage Shows Military Plane hitting WTC Tower on 9/11—13 Witnesses React”—had 5.3 million views.

Some experts displayed a top-down style of reasoning: politics as a deductive art. They started with a big-idea premise about human nature, society, or economics and applied it to the specifics of the case. They tended to reach more confident conclusions about the future. And the positions they reached were easier to classify ideologically: that is the Keynesian prediction and that is the free-market fundamentalist prediction and that is the worst-case environmentalist prediction and that is the best case technology-driven growth prediction etc. Other experts displayed a bottom-up style of reasoning: politics as a much messier inductive art. They reached less confident conclusions and they are more likely to draw on a seemingly contradictory mix of ideas in reaching those conclusions (sometimes from the left, sometimes from the right). We called the big-idea experts “hedgehogs” (they know one big thing) and the more eclectic experts “foxes” (they know many, not so big things).

The most consistent predictor of consistently more accurate forecasts was “style of reasoning”: experts with the more eclectic, self-critical, and modest cognitive styles tended to outperform the big-idea people (foxes tended to outperform hedgehogs).

Lehrer: Can non-experts do anything to encourage a more effective punditocracy?

Tetlock: Yes, non-experts can encourage more accountability in the punditocracy. Pundits are remarkably skillful at appearing to go out on a limb in their claims about the future, without actually going out on one. For instance, they often “predict” continued instability and turmoil in the Middle East (predicting the present) but they virtually never get around to telling you exactly what would have to happen to disconfirm their expectations. They are essentially impossible to pin down. If pundits felt that their public credibility hinged on participating in level playing field forecasting exercises in which they must pit their wits against an extremely difficult-to-predict world, I suspect they would be learn, quite quickly, to be more flexible and foxlike in their policy pronouncements.

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The important thing to remember amid all this, and the thing that has changed the game when it comes to the free speech/content moderation conversation, is that Elon Musk himself loves conspiracy theorie

The media isn’t just unduly critical—a perennial sore spot for Musk—but “all news is to some degree propaganda,” meaning he won’t label actual state-affiliated propaganda outlets on his platform to distinguish their stories from those of the New York Times.

In his mind, they’re engaged in the same activity, so he strikes the faux-populist note that the people can decide for themselves what is true, regardless of objectively very different track records from different sources.

Musk’s “just asking questions” maneuver is a classic Trump tactic that enables him to advertise conspiracy theories while maintaining a sort of deniability.

At what point should we infer that he’s taking the concerns of someone like Loomer seriously not despite but because of her unhinged beliefs?

Musk’s skepticism seems largely to extend to criticism of the far-right, while his credulity for right-wing sources is boundless.

This is part of the argument for content moderation that limits the dispersal of bullshit: People simply don’t have the time, energy, or inclination to seek out the boring truth when stimulated by some online outrage.

Refuting bullshit requires some technological literacy, perhaps some policy knowledge, but most of all it requires time and a willingness to challenge your own prior beliefs, two things that are in precious short supply online.

Brandolini’s Law holds that the amount of energy needed to refute bullshit is an order of magnitude bigger than that needed to produce it.

Here we can return to the example of Loomer’s tweet. People did fact-check her, but it hardly matters: Following Musk’s reply, she ended up receiving over 5 million views, an exponentially larger online readership than is normal for her. In the attention economy, this counts as a major win. “Thank you so much for posting about this, @elonmusk!” she gushed in response to his reply. “I truly appreciate it.”

the problem isn’t limited to elevating Loomer. Musk had his own stock of misinformation to add to the pile. After interacting with her account, Musk followed up last Tuesday by tweeting out last week a 2021 Federalist article claiming that Facebook founder Mark Zuckerberg had “bought” the 2020 election, an allegation previously raised by Trump and others, and which Musk had also brought up during his recent interview with Tucker Carlson.

If Zuckerberg wanted to use his vast fortune to tip the election, it would have been vastly more efficient to create a super PAC with targeted get-out-the-vote operations and advertising. Notwithstanding legitimate criticisms one can make about Facebook’s effect on democracy, and whatever Zuckerberg’s motivations, you have to squint hard to see this as something other than a positive act addressing a real problem.

It’s worth mentioning that the refutations I’ve just sketched of the conspiratorial claims made by Loomer and Musk come out to around 1,200 words. The tweets they wrote, read by millions, consisted of fewer than a hundred words in total. That’s Brandolini’s Law in action—an illustration of why Musk’s cynical free-speech-over-all approach amounts to a policy in favor of disinformation and against democracy.

Moderation is a subject where Zuckerberg’s actions provide a valuable point of contrast with Musk. Through Facebook’s independent oversight board, which has the power to overturn the company’s own moderation decisions, Zuckerberg has at least made an effort to have credible outside actors inform how Facebook deals with moderation issues

Meanwhile, we are still waiting on the content moderation council that Elon Musk promised last October:

The problem is about to get bigger than unhinged conspiracy theorists occasionally receiving a profile-elevating reply from Musk. Twitter is the venue that Tucker Carlson, whom advertisers fled and Fox News fired after it agreed to pay $787 million to settle a lawsuit over its election lies, has chosen to make his comeback. Carlson and Musk are natural allies: They share an obsessive anti-wokeness, a conspiratorial mindset, and an unaccountable sense of grievance peculiar to rich, famous, and powerful men who have taken it upon themselves to rail against the “elites,” however idiosyncratically construed

f the rumors are true that Trump is planning to return to Twitter after an exclusivity agreement with Truth Social expires in June, Musk’s social platform might be on the verge of becoming a gigantic rec room for the populist right.

These days, Twitter increasingly feels like a neighborhood where the amiable guy-next-door is gone and you suspect his replacement has a meth lab in the basement.

even if Twitter’s increasingly broken information environment doesn’t sway the results, it is profoundly damaging to our democracy that so many people have lost faith in our electoral system. The sort of claims that Musk is toying with in his feed these days do not help. It is one thing for the owner of a major source of information to be indifferent to the content that gets posted to that platform. It is vastly worse for an owner to actively fan the flames of disinformation and doubt.

Conservatives were at a disadvantage because Romney supporters like Jennifer Rubin and Hugh Hewitt saw it as their duty to spin constantly for their favored candidate rather than being frank about his strengths and weaknesses.

Conservatives were at an information disadvantage because so many right-leaning outlets wasted time on stories the rest of America dismissed as nonsense. WorldNetDaily brought you birtherism. Forbes brought you Kenyan anti-colonialism. National Review obsessed about an imaginary rejection of American exceptionalism, misrepresenting an Obama quote in the process, and Andy McCarthy was interviewed widely about his theory that Obama, aka the Drone Warrior in Chief, allied himself with our Islamist enemies in a "Grand Jihad" against America. Seriously? 

Conservatives were at a disadvantage because their information elites pandered in the most cynical, self-defeating ways, treating would-be candidates like Sarah Palin and Herman Cain as if they were plausible presidents rather than national jokes who'd lose worse than George McGovern.

How many hours of Glenn Beck conspiracy theories did Fox News broadcast to its viewers? How many hours of transparently mindless Sean Hannity content is still broadcast daily? Why don't Americans trust Republicans on foreign policy as they once did? In part because conservatism hasn't grappled with the foreign-policy failures of George W. Bush. A conspiracy of silence surrounds the subject. Romney could neither run on the man's record nor repudiate it.

Most conservative pundits know better than this nonsense -- not that they speak up against it. They see criticizing their own side as a sign of disloyalty. I see a coalition that has lost all perspective, partly because there's no cost to broadcasting or publishing inane bullshit. In fact, it's often very profitable. A lot of cynical people have gotten rich broadcasting and publishing red meat for movement conservative consumption.

On the biggest political story of the year, the conservative media just got its ass handed to it by the mainstream media. And movement conservatives, who believe the MSM is more biased and less rigorous than their alternatives, have no way to explain how their trusted outlets got it wrong, while the New York Times got it right. Hint: The Times hired the most rigorous forecaster it could find.   It ought to be an eye-opening moment.   

Other satirical shows, such as The Daily Show with Jon Stewart and The Colbert Report, are also enjoying record ratings, as well as influence far beyond their own viewers.

Even bigger than Saturday Night Live have been the presidential and vice-presidential debates. Sarah Palin's set-to with Joe Biden on October 2 attracted nearly 70 million viewers – a record for a vice-presidential debate and the highest-rated election debate since 1992

It is impossible to imagine a similar level of engagement with political television in this country. Gordon Brown and David Cameron would not only have to debate each other on TV – an unlikely scenario in itself – but pull in an audience bigger than the finals of Britain's Got Talent and Strictly Come Dancing put together

American networks do have some advantages over the BBC and ITV in planning and executing their political coverage

four-year timetable, avoiding the unholy scramble when a British general election is called at a month's notice.

In a Newsweek poll in September, voters were asked whether Palin was qualified or unqualified to be president. The result was a near dead-heat. In the same poll this month, those saying she was "unqualified" outnumbered those saying she was "qualified" by a massive 16 points

"I think we're learning what it means to have opinion journalism in this country on such a grand scale," says Stelter. "It's only in the last six to 12 months that those lines have hardened between Fox and MSNBC. I think the [ratings] numbers for cable have surprised people.

I think that shows that people are looking for different stripes of political news."

American political TV certainly is polarised. When Governor Palin attacked the media in her speech at the Republican convention last month, the crowd chanted "NBC"

Gwen Ifill, a respected anchor on the non-commercial channel PBS, who moderated the vice-presidential debate, saw her impartiality attacked because she is writing a book about African-American politics that mentions Obama in its title

America's networks comprehensively outstrip this country in both volume and quality of political coverage.

All three major US networks – ABC, CBS and NBC – offer a large amount of serious (and unbiased) political coverage, both in their evening network newscasts and in their morning equivalents of GMTV

Impartiality and the public service ethos hardly characterise Tina Fey's performances. Tonight's presidential debate forms part of a series driven largely by commercial networks, not publicly funded channels. Neither Fox News nor MSNBC was set up as a sop to a regulator

In the early days of his campaign, Mr. Biden’s team envisioned setting up its own digital media empire. It posted videos to his official YouTube channel, conducted virtual forums and even set up a podcast hosted by Mr. Biden, “Here’s the Deal.”

those efforts were marred by technical glitches and lukewarm receptions, and they never came close to rivaling the reach of Mr. Trump’s social media machine.

So the campaign pivoted to a different strategy, which involved expanding Mr. Biden’s reach by working with social media influencers and “validators,

Perhaps the campaign’s most unlikely validator was Fox News. Headlines from the outlet that reflected well on Mr. Biden were relatively rare, but the campaign’s tests showed that they were more persuasive to on-the-fence voters than headlines from other outlets

the “Rebel Alliance,” a jokey nod to Mr. Parscale’s “Death Star,” and it eventually grew to include the proprietors of pages like Occupy Democrats, Call to Activism, The Other 98 Percent and Being Liberal.

2. Tune Out Twitter, and Focus on ‘Facebook Moms’

“The whole Biden campaign ethos was ‘Twitter isn’t real life,’” Mr. Flaherty said. “There are risks of running a campaign that is too hyper-aware of your own ideological corner.”

As it focused on Facebook, the Biden campaign paid extra attention to “Facebook moms” — women who spend a lot of time sharing cute and uplifting content

“Our goal was really to meet people where they were,”

3. Build a Facebook Brain Trust

“When people saw a Fox News headline endorsing Joe Biden, it made them stop scrolling and think.”

Ultimately, he said, the campaign’s entire digital strategy — the Malarkey Factory, the TikTok creators and Facebook moms, the Fortnite signs and small-batch creators — was about trying to reach a kinder, gentler version of the internet that it still believed existed.

“I had the freedom to go for the jugular,” said Rafael Rivero, a co-founder of Occupy Democrats and Ridin’ With Biden, another big pro-Biden Facebook page.

“It was sort of a big, distributed message test,” Mr. Flaherty said of the Rebel Alliance. “If it was popping through Occupy or any of our other partners, we knew there was heat there.”

These left-wing pages gave the campaign a bigger Facebook audience than it could have reached on its own. But they also allowed Mr. Biden to keep most of his messaging positive, while still tapping into the anger and outrage many Democratic voters felt.

4. Promote ‘Small-Batch Creators,’ Not Just Slick Commercials

the Biden campaign found that traditional political ads — professionally produced, slick-looking 30-second spots — were far less effective than impromptu, behind-the-scenes footage and ads that featured regular voters talking directly into their smartphones or webcams about why they were voting for Mr. Biden.

“The things that were realer, more grainy and cheaper to produce were more credible.”

In addition to hiring traditional Democratic ad firms, the campaign also teamed up with what it called “small-batch creators” — lesser-known producers and digital creators, some of whom had little experience making political ads

5. Fight Misinformation, but Pick Your Battles

The campaign formed an in-house effort to combat these rumors, known as the “Malarkey Factory.” But it picked its battles carefully, using data from voter testing to guide its responses.

“The Hunter Biden conversation was many times larger than the Hillary Clinton email conversation, but it really didn’t stick, because people think Joe Biden’s a good guy,”

the campaign’s focus on empathy had informed how it treated misinformation: not as a cynical Trump ploy that was swallowed by credulous dupes, but as something that required listening to voters to understand their concerns and worries before fighting back

On the messaging app Signal, the page owners formed a group text that became a kind of rapid-response brain trust for the campaign.

“We made a decision early that we were going to be authentically Joe Biden online, even when people were saying that was a trap.”

David Marr, a neuroscientist colleague of Chomsky's at MIT, defined a general framework for studying complex biological systems (like the brain) in his influential book Vision,

a complex biological system can be understood at three distinct levels. The first level ("computational level") describes the input and output to the system, which define the task the system is performing. In the case of the visual system, the input might be the image projected on our retina and the output might our brain's identification of the objects present in the image we had observed. The second level ("algorithmic level") describes the procedure by which an input is converted to an output, i.e. how the image on our retina can be processed to achieve the task described by the computational level. Finally, the third level ("implementation level") describes how our own biological hardware of cells implements the procedure described by the algorithmic level.

The emphasis here is on the internal structure of the system that enables it to perform a task, rather than on external association between past behavior of the system and the environment. The goal is to dig into the "black box" that drives the system and describe its inner workings, much like how a computer scientist would explain how a cleverly designed piece of software works and how it can be executed on a desktop computer.

As written today, the history of cognitive science is a story of the unequivocal triumph of an essentially Chomskyian approach over Skinner's behaviorist paradigm -- an achievement commonly referred to as the "cognitive revolution,"

While this may be a relatively accurate depiction in cognitive science and psychology, behaviorist thinking is far from dead in related disciplines. Behaviorist experimental paradigms and associationist explanations for animal behavior are used routinely by neuroscientists

Chomsky critiqued the field of AI for adopting an approach reminiscent of behaviorism, except in more modern, computationally sophisticated form. Chomsky argued that the field's heavy use of statistical techniques to pick regularities in masses of data is unlikely to yield the explanatory insight that science ought to offer. For Chomsky, the "new AI" -- focused on using statistical learning techniques to better mine and predict data -- is unlikely to yield general principles about the nature of intelligent beings or about cognition.

Behaviorist principles of associations could not explain the richness of linguistic knowledge, our endlessly creative use of it, or how quickly children acquire it with only minimal and imperfect exposure to language presented by their environment.

it has been argued in my view rather plausibly, though neuroscientists don't like it -- that neuroscience for the last couple hundred years has been on the wrong track.

Implicit in this endeavor is the assumption that with enough sophisticated statistical tools and a large enough collection of data, signals of interest can be weeded it out from the noise in large and poorly understood biological systems.

Brenner, a contemporary of Chomsky who also participated in the same symposium on AI, was equally skeptical about new systems approaches to understanding the brain. When describing an up-and-coming systems approach to mapping brain circuits called Connectomics, which seeks to map the wiring of all neurons in the brain (i.e. diagramming which nerve cells are connected to others), Brenner called it a "form of insanity."

These debates raise an old and general question in the philosophy of science: What makes a satisfying scientific theory or explanation, and how ought success be defined for science?

Ever since Isaiah Berlin's famous essay, it has become a favorite pastime of academics to place various thinkers and scientists on the "Hedgehog-Fox" continuum: the Hedgehog, a meticulous and specialized worker, driven by incremental progress in a clearly defined field versus the Fox, a flashier, ideas-driven thinker who jumps from question to question, ignoring field boundaries and applying his or her skills where they seem applicable.

Chomsky's work has had tremendous influence on a variety of fields outside his own, including computer science and philosophy, and he has not shied away from discussing and critiquing the influence of these ideas, making him a particularly interesting person to interview.

If you take a look at the progress of science, the sciences are kind of a continuum, but they're broken up into fields. The greatest progress is in the sciences that study the simplest systems. So take, say physics -- greatest progress there. But one of the reasons is that the physicists have an advantage that no other branch of sciences has. If something gets too complicated, they hand it to someone else.

If a molecule is too big, you give it to the chemists. The chemists, for them, if the molecule is too big or the system gets too big, you give it to the biologists. And if it gets too big for them, they give it to the psychologists, and finally it ends up in the hands of the literary critic, and so on.

An unlikely pair, systems biology and artificial intelligence both face the same fundamental task of reverse-engineering a highly complex system whose inner workings are largely a mystery

neuroscience developed kind of enthralled to associationism and related views of the way humans and animals work. And as a result they've been looking for things that have the properties of associationist psychology.

The complaint — filed last month with the Securities and Exchange Commission and the Department of Justice, as well as the FTC — says thousands of employees still had wide-ranging and poorly tracked internal access to core company software, a situation that for years had led to embarrassing hacks, including the commandeering of accounts held by such high-profile users as Elon Musk and former presidents Barack Obama and Donald Trump.

the whistleblower document alleges the company prioritized user growth over reducing spam, though unwanted content made the user experience worse. Executives stood to win individual bonuses of as much as $10 million tied to increases in daily users, the complaint asserts, and nothing explicitly for cutting spam.

Chief executive Parag Agrawal was “lying” when he tweeted in May that the company was “strongly incentivized to detect and remove as much spam as we possibly can,” the complaint alleges.

Zatko described his decision to go public as an extension of his previous work exposing flaws in specific pieces of software and broader systemic failings in cybersecurity. He was hired at Twitter by former CEO Jack Dorsey in late 2020 after a major hack of the company’s systems.

“I felt ethically bound. This is not a light step to take,” said Zatko, who was fired by Agrawal in January. He declined to discuss what happened at Twitter, except to stand by the formal complaint. Under SEC whistleblower rules, he is entitled to legal protection against retaliation, as well as potential monetary rewards.

“Security and privacy have long been top companywide priorities at Twitter,” said Twitter spokeswoman Rebecca Hahn. She said that Zatko’s allegations appeared to be “riddled with inaccuracies” and that Zatko “now appears to be opportunistically seeking to inflict harm on Twitter, its customers, and its shareholders.” Hahn said that Twitter fired Zatko after 15 months “for poor performance and leadership.” Attorneys for Zatko confirmed he was fired but denied it was for performance or leadership.

A person familiar with Zatko’s tenure said the company investigated Zatko’s security claims during his time there and concluded they were sensationalistic and without merit. Four people familiar with Twitter’s efforts to fight spam said the company deploys extensive manual and automated tools to both measure the extent of spam across the service and reduce it.

Overall, Zatko wrote in a February analysis for the company attached as an exhibit to the SEC complaint, “Twitter is grossly negligent in several areas of information security. If these problems are not corrected, regulators, media and users of the platform will be shocked when they inevitably learn about Twitter’s severe lack of security basics.”

Zatko’s complaint says strong security should have been much more important to Twitter, which holds vast amounts of sensitive personal data about users. Twitter has the email addresses and phone numbers of many public figures, as well as dissidents who communicate over the service at great personal risk.

This month, an ex-Twitter employee was convicted of using his position at the company to spy on Saudi dissidents and government critics, passing their information to a close aide of Crown Prince Mohammed bin Salman in exchange for cash and gifts.

Zatko’s complaint says he believed the Indian government had forced Twitter to put one of its agents on the payroll, with access to user data at a time of intense protests in the country. The complaint said supporting information for that claim has gone to the National Security Division of the Justice Department and the Senate Select Committee on Intelligence. Another person familiar with the matter agreed that the employee was probably an agent.

“Take a tech platform that collects massive amounts of user data, combine it with what appears to be an incredibly weak security infrastructure and infuse it with foreign state actors with an agenda, and you’ve got a recipe for disaster,” Charles E. Grassley (R-Iowa), the top Republican on the Senate Judiciary Committee,

Many government leaders and other trusted voices use Twitter to spread important messages quickly, so a hijacked account could drive panic or violence. In 2013, a captured Associated Press handle falsely tweeted about explosions at the White House, sending the Dow Jones industrial average briefly plunging more than 140 points.

After a teenager managed to hijack the verified accounts of Obama, then-candidate Joe Biden, Musk and others in 2020, Twitter’s chief executive at the time, Jack Dorsey, asked Zatko to join him, saying that he could help the world by fixing Twitter’s security and improving the public conversation, Zatko asserts in the complaint.

In 1998, Zatko had testified to Congress that the internet was so fragile that he and others could take it down with a half-hour of concentrated effort. He later served as the head of cyber grants at the Defense Advanced Research Projects Agency, the Pentagon innovation unit that had backed the internet’s invention.

But at Twitter Zatko encountered problems more widespread than he realized and leadership that didn’t act on his concerns, according to the complaint.

Twitter’s difficulties with weak security stretches back more than a decade before Zatko’s arrival at the company in November 2020. In a pair of 2009 incidents, hackers gained administrative control of the social network, allowing them to reset passwords and access user data. In the first, beginning around January of that year, hackers sent tweets from the accounts of high-profile users, including Fox News and Obama.

Several months later, a hacker was able to guess an employee’s administrative password after gaining access to similar passwords in their personal email account. That hacker was able to reset at least one user’s password and obtain private information about any Twitter user.

Twitter continued to suffer high-profile hacks and security violations, including in 2017, when a contract worker briefly took over Trump’s account, and in the 2020 hack, in which a Florida teen tricked Twitter employees and won access to verified accounts. Twitter then said it put additional safeguards in place.

This year, the Justice Department accused Twitter of asking users for their phone numbers in the name of increased security, then using the numbers for marketing. Twitter agreed to pay a $150 million fine for allegedly breaking the 2011 order, which barred the company from making misrepresentations about the security of personal data.

After Zatko joined the company, he found it had made little progress since the 2011 settlement, the complaint says. The complaint alleges that he was able to reduce the backlog of safety cases, including harassment and threats, from 1 million to 200,000, add staff and push to measure results.

But Zatko saw major gaps in what the company was doing to satisfy its obligations to the FTC, according to the complaint. In Zatko’s interpretation, according to the complaint, the 2011 order required Twitter to implement a Software Development Life Cycle program, a standard process for making sure new code is free of dangerous bugs. The complaint alleges that other employees had been telling the board and the FTC that they were making progress in rolling out that program to Twitter’s systems. But Zatko alleges that he discovered that it had been sent to only a tenth of the company’s projects, and even then treated as optional.

“If all of that is true, I don’t think there’s any doubt that there are order violations,” Vladeck, who is now a Georgetown Law professor, said in an interview. “It is possible that the kinds of problems that Twitter faced eleven years ago are still running through the company.”

The complaint also alleges that Zatko warned the board early in his tenure that overlapping outages in the company’s data centers could leave it unable to correctly restart its servers. That could have left the service down for months, or even have caused all of its data to be lost. That came close to happening in 2021, when an “impending catastrophic” crisis threatened the platform’s survival before engineers were able to save the day, the complaint says, without providing further details.

One current and one former employee recalled that incident, when failures at two Twitter data centers drove concerns that the service could have collapsed for an extended period. “I wondered if the company would exist in a few days,” one of them said.

The current and former employees also agreed with the complaint’s assertion that past reports to various privacy regulators were “misleading at best.”

For example, they said the company implied that it had destroyed all data on users who asked, but the material had spread so widely inside Twitter’s networks, it was impossible to know for sure

As the head of security, Zatko says he also was in charge of a division that investigated users’ complaints about accounts, which meant that he oversaw the removal of some bots, according to the complaint. Spam bots — computer programs that tweet automatically — have long vexed Twitter. Unlike its social media counterparts, Twitter allows users to program bots to be used on its service: For example, the Twitter account @big_ben_clock is programmed to tweet “Bong Bong Bong” every hour in time with Big Ben in London. Twitter also allows people to create accounts without using their real identities, making it harder for the company to distinguish between authentic, duplicate and automated accounts.

In the complaint, Zatko alleges he could not get a straight answer when he sought what he viewed as an important data point: the prevalence of spam and bots across all of Twitter, not just among monetizable users.

Zatko cites a “sensitive source” who said Twitter was afraid to determine that number because it “would harm the image and valuation of the company.” He says the company’s tools for detecting spam are far less robust than implied in various statements.

“Agrawal’s Tweets and Twitter’s previous blog posts misleadingly imply that Twitter employs proactive, sophisticated systems to measure and block spam bots,” the complaint says. “The reality: mostly outdated, unmonitored, simple scripts plus overworked, inefficient, understaffed, and reactive human teams.”

The four people familiar with Twitter’s spam and bot efforts said the engineering and integrity teams run software that samples thousands of tweets per day, and 100 accounts are sampled manually.

Some employees charged with executing the fight agreed that they had been short of staff. One said top executives showed “apathy” toward the issue.

Zatko’s complaint likewise depicts leadership dysfunction, starting with the CEO. Dorsey was largely absent during the pandemic, which made it hard for Zatko to get rulings on who should be in charge of what in areas of overlap and easier for rival executives to avoid collaborating, three current and former employees said.

For example, Zatko would encounter disinformation as part of his mandate to handle complaints, according to the complaint. To that end, he commissioned an outside report that found one of the disinformation teams had unfilled positions, yawning language deficiencies, and a lack of technical tools or the engineers to craft them. The authors said Twitter had no effective means of dealing with consistent spreaders of falsehoods.

Dorsey made little effort to integrate Zatko at the company, according to the three employees as well as two others familiar with the process who spoke on the condition of anonymity to describe sensitive dynamics. In 12 months, Zatko could manage only six one-on-one calls, all less than 30 minutes, with his direct boss Dorsey, who also served as CEO of payments company Square, now known as Block, according to the complaint. Zatko allegedly did almost all of the talking, and Dorsey said perhaps 50 words in the entire year to him. “A couple dozen text messages” rounded out their electronic communication, the complaint alleges.

Faced with such inertia, Zatko asserts that he was unable to solve some of the most serious issues, according to the complaint.

Some 30 percent of company laptops blocked automatic software updates carrying security fixes, and thousands of laptops had complete copies of Twitter’s source code, making them a rich target for hackers, it alleges.

A successful hacker takeover of one of those machines would have been able to sabotage the product with relative ease, because the engineers pushed out changes without being forced to test them first in a simulated environment, current and former employees said.

“It’s near-incredible that for something of that scale there would not be a development test environment separate from production and there would not be a more controlled source-code management process,” said Tony Sager, former chief operating officer at the cyberdefense wing of the National Security Agency, the Information Assurance divisio

Sager is currently senior vice president at the nonprofit Center for Internet Security, where he leads a consensus effort to establish best security practices.

Zatko stopped the material from being presented at the Dec. 9, 2021 meeting, the complaint said. But over his continued objections, Agrawal let it go to the board’s smaller Risk Committee a week later.

“A best practice is that you should only be authorized to see and access what you need to do your job, and nothing else,” said former U.S. chief information security officer Gregory Touhill. “If half the company has access to and can make configuration changes to the production environment, that exposes the company and its customers to significant risk.”

The complaint says Dorsey never encouraged anyone to mislead the board about the shortcomings, but that others deliberately left out bad news.

The complaint says that about half of Twitter’s roughly 7,000 full-time employees had wide access to the company’s internal software and that access was not closely monitored, giving them the ability to tap into sensitive data and alter how the service worked. Three current and former employees agreed that these were issues.

An unnamed executive had prepared a presentation for the new CEO’s first full board meeting, according to the complaint. Zatko’s complaint calls the presentation deeply misleading.

The presentation showed that 92 percent of employee computers had security software installed — without mentioning that those installations determined that a third of the machines were insecure, according to the complaint.

Another graphic implied a downward trend in the number of people with overly broad access, based on the small subset of people who had access to the highest administrative powers, known internally as “God mode.” That number was in the hundreds. But the number of people with broad access to core systems, which Zatko had called out as a big problem after joining, had actually grown slightly and remained in the thousands.

The presentation included only a subset of serious intrusions or other security incidents, from a total Zatko estimated as one per week, and it said that the uncontrolled internal access to core systems was responsible for just 7 percent of incidents, when Zatko calculated the real proportion as 60 percent.

When Dorsey left in November 2021, a difficult situation worsened under Agrawal, who had been responsible for security decisions as chief technology officer before Zatko’s hiring, the complaint says.

Agrawal didn’t respond to requests for comment. In an email to employees after publication of this article, obtained by The Post, he said that privacy and security continues to be a top priority for the company, and he added that the narrative is “riddled with inconsistences” and “presented without important context.”

On Jan. 4, Zatko reported internally that the Risk Committee meeting might have been fraudulent, which triggered an Audit Committee investigation.

Agarwal fired him two weeks later. But Zatko complied with the company’s request to spell out his concerns in writing, even without access to his work email and documents, according to the complaint.

Since Zatko’s departure, Twitter has plunged further into chaos with Musk’s takeover, which the two parties agreed to in May. The stock price has fallen, many employees have quit, and Agrawal has dismissed executives and frozen big projects.

Zatko said he hoped that by bringing new scrutiny and accountability, he could improve the company from the outside.

“I still believe that this is a tremendous platform, and there is huge value and huge risk, and I hope that looking back at this, the world will be a better place, in part because of this.”

Bush wanted to remake the world. President Trump, by contrast, just wants to make it up as he goes along

Through all their debates over who is to blame for imperiling truth (whether Trump, postmodernism, social media or Fox News), as well as the consequences (invariably dire) and the solutions (usually vague), a few conclusions materialize, should you choose to believe them.

There is a pattern and logic behind the dishonesty of Trump and his surrogates; however, it’s less multidimensional chess than the simple subordination of reality to political and personal ambition

Trump’s untruth sells best precisely when feelings and instincts overpower facts, when America becomes a safe space for fabrication.

Rand Corp. scholars Jennifer Kavanagh and Michael D. Rich point to the Gilded Age, the Roaring Twenties and the rise of television in the mid-20th century as recent periods of what they call “Truth Decay” — marked by growing disagreement over facts and interpretation of data; a blurring of lines between opinion, fact and personal experience; and diminishing trust in once-respected sources of information.

In eras of truth decay, “competing narratives emerge, tribalism within the U.S. electorate increases, and political paralysis and dysfunction grow,”

Once you add the silos of social media as well as deeply polarized politics and deteriorating civic education, it becomes “nearly impossible to have the types of meaningful policy debates that form the foundation of democracy.”

To interpret our era’s debasement of language, Kakutani reflects perceptively on the World War II-era works of Victor Klemperer, who showed how the Nazis used “words as ‘tiny doses of arsenic’ to poison and subvert the German culture,” and of Stefan Zweig, whose memoir “The World of Yesterday” highlights how ordinary Germans failed to grasp the sudden erosion of their freedoms.

Kakutani calls out lefty academics who for decades preached postmodernism and social constructivism, which argued that truth is not universal but a reflection of relative power, structural forces and personal vantage points.

postmodernists rejected Enlightenment ideals as “vestiges of old patriarchal and imperialist thinking,” Kakutani writes, paving the way for today’s violence against fact in politics and science.

“dumbed-down corollaries” of postmodernist thought have been hijacked by Trump’s defenders, who use them to explain away his lies, inconsistencies and broken promises.

intelligent-design proponents and later climate deniers drew from postmodernism to undermine public perceptions of evolution and climate change. “Even if right-wing politicians and other science deniers were not reading Derrida and Foucault, the germ of the idea made its way to them: science does not have a monopoly on the truth,

McIntyre quotes at length from mea culpas by postmodernist and social constructivist writers agonizing over what their theories have wrought, shocked that conservatives would use them for nefarious purposes

pro-Trump troll and conspiracy theorist Mike Cernovich , who helped popularize the “Pizzagate” lie, has forthrightly cited his unlikely influences. “Look, I read postmodernist theory in college,” Cernovich told the New Yorker in 2016. “If everything is a narrative, then we need alternatives to the dominant narrative. I don’t seem like a guy who reads [Jacques] Lacan, do I?

When truth becomes malleable and contestable regardless of evidence, a mere tussle of manufactured narratives, it becomes less about conveying facts than about picking sides, particularly in politics.

In “On Truth,” Cambridge University philosopher Simon Blackburn writes that truth is attainable, if at all, “only at the vanishing end points of enquiry,” adding that, “instead of ‘facts first’ we may do better if we think of ‘enquiry first,’ with the notion of fact modestly waiting to be invited to the feast afterward.

He is concerned, but not overwhelmingly so, about the survival of truth under Trump. “Outside the fevered world of politics, truth has a secure enough foothold,” Blackburn writes. “Perjury is still a serious crime, and we still hope that our pilots and surgeons know their way about.

Kavanaugh and Rich offer similar consolation: “Facts and data have become more important in most other fields, with political and civil discourse being striking exceptions. Thus, it is hard to argue that the world is truly ‘post-fact.’ ”

McIntyre argues persuasively that our methods of ascertaining truth — not just the facts themselves — are under attack, too, and that this assault is especially dangerous.

Ideologues don’t just disregard facts they disagree with, he explains, but willingly embrace any information, however dubious, that fits their agenda. “This is not the abandonment of facts, but a corruption of the process by which facts are credibly gathered and reliably used to shape one’s beliefs about reality. Indeed, the rejection of this undermines the idea that some things are true irrespective of how we feel about them.”

“It is hardly a depressing new phenomenon that people’s beliefs are capable of being moved by their hopes, grievances and fears,” Blackburn writes. “In order to move people, objective facts must become personal beliefs.” But it can’t work — or shouldn’t work — in reverse.

More than fearing a post-truth world, Blackburn is concerned by a “post-shame environment,” in which politicians easily brush off their open disregard for truth.

it is human nature to rationalize away the dissonance. “Why get upset by his lies, when all politicians lie?” Kakutani asks, distilling the mind-set. “Why get upset by his venality, when the law of the jungle rules?”

So any opposition is deemed a witch hunt, or fake news, rigged or just so unfair. Trump is not killing the truth. But he is vandalizing it, constantly and indiscriminately, diminishing its prestige and appeal, coaxing us to look away from it.

the collateral damage includes the American experiment.

“One of the most important ways to fight back against post-truth is to fight it within ourselves,” he writes, whatever our particular politics may be. “It is easy to identify a truth that someone else does not want to see. But how many of us are prepared to do this with our own beliefs? To doubt something that we want to believe, even though a little piece of us whispers that we do not have all the facts?”