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EMAILS STUCK IN YOUR OUTBOX? www.office.com/setup Blogs: A common complaint of Outlook users is that their email send process takes too long, "hangs," or traps messages in the outbox. Has that ever happened to you? We collected some troubleshooting instructions that should help you get your messages traveling smoothly again. These steps apply to Outlook 2013 and Outlook 2016.

MANY POWERPOINT PRESENTATIONS INCLUDE HYPERLINKS TO OUTSIDE SOURCES LIKE WEBPAGES, BUT YOU CAN ALSO ADD LINKS TO LOCAL FILES OR OTHER SLIDES WITHIN THE PRESENTATION. ADDING THESE TYPES OF LINKS IS ANOTHER WAY TO MAKE PRESENTATIONS MORE INTERACTIVE, AND THE PROCESS IS SIMPLE. To add any kind of hyperlink, select the text, image, or shape you want to link and right-click. Then select Hyperlink. To insert a link to another slide, select Place in This Document and a table of contents will appear that lists slides in the presentation. Select the slide you'd like to link to, and click OK. To insert a link to a local file, select Existing File or Webpage. Browse to your file, select it, and click OK.

WHAT IS MICROSOFT PROJECT? www.office.com/setup Blogs: Microsoft Project is a flexible tool for project portfolio management (PPM) and daily work, delivered through Office 365. The first place in this category of products is held by Wrike which has a total score of 9.8/10 and is the winner of our Best Project Management Software Award for 2016. You can try out Wrike for free here. You can also compare Microsoft Project with Wrike and see which one is better for your company. Microsoft Project enables businesses to get started, manage project portfolio investments, and deliver successfully with the intended business value. Microsoft Project Professional gives businesses a powerful, visually enhanced way to efficiently manage a wide range of their projects and programs. From meeting important deadlines, to choosing the right resources and empowering your office teams, Project Professional delivers new as well as intuitive experiences to plan, manage, and collaborate with various individuals, teams, and the enterprise.

The Outlook 2016 release focuses mainly on de-cluttering the user interface and simplifying your workflow. Microsoft Outlook is the world's most favored business email client. The application already offers excellent integration with contacts, calendars, notes, tasks, and of course, email.

Office 365 for business allows small and large companies to use the power of SharePoint Online. In this week's webinar, you'll learn some of the basics and we'll answer your questions.

It's been a very busy year for SkyDrive and we'd like to thank all of you for helping us improve the service through your feedback, tweets, Facebook posts, and comments. The service continues to grow: since October 2012 when Windows 8 launched, 50 million more people have started using SkyDrive, helping us reach an important milestone - over 250 million people are now using SkyDrive as the new place to save their files. In just the past few months we've made SkyDrive the default save location for the new Office, updated the SkyDrive app for iOS, and made substantial performance improvements to SkyDrive uploading. Recently, we also announced that Microsoft accounts have grown to 700 million, that we've improved the security of our service with things like two-step verification, and that we now have Extended Validation Certificates integrated on SkyDrive.com. And a few days ago, our friends over at Outlook.com announced that they're rolling out a new feature that allows you to insert anything from your SkyDrive directly into an email message. We continue to push forward to a world where all your stuff is in SkyDrive, so you can always have it with you.

When we launched the preview of Outlook.com, our goal was to build the best email service in the world, capable of scaling to over a billion active customers. When Outlook.com came out of preview, it was already the fastest growing email service thanks to your support. The last two months have seen the release of a new, modern Outlook.com calendar, a refreshed Outlook.com app for Android devices, two-factor authentication for your account, new international domains for people around the world, and the release of a preview of Skype calling in Outlook.com. Today, we're excited to announce that we've completed upgrading all Hotmail customers to Outlook.com. Coupled with the growing organic excitement for Outlook.com, this has pushed us to over 400 million active Outlook.com accounts, including 125 million that are accessing email, calendar and contacts on a mobile device using Exchange ActiveSync. We're also pleased to announce that we're adding two new features to Outlook.com: SMTP send, so it's easier to send mail from different email addresses, and deeper integration with SkyDrive.

If you've got a really killer PowerPoint presentation but would like to extract all the information to Microsoft Word - you can. Sometimes this is necessary because the size of your PowerPoint presentation is rather large and you would like to share it with others over email or an intranet. Converting it to Word will help reduce the size and make it easier to view for everyone involved. It's also possible that you would like your slides presented as thumbnails, with or without speaker notes included, for easier reviewing, editing, or handing out during the presentation itself. You can convert your presentation in one of three ways.

Sounds like an awesome challenge, doesn't it? This was exactly the challenge that one of our customers Ernst Décsey, Intranet Manager from UNICEF posed in the YCN, Yammer Champion Community. His question was greeted with a flurry of amazing responses, which we just had to share here (with participants' permissions of course!)

In order to be taken seriously, small businesses need to convince customers of their professional ability and their value. Small businesses can punch above their weight by taking the time to go to market with a professional set of business documents, templates and content to ensure customers aren't dismissing them before they have a chance to pitch the value of their product or service. But how can small businesses deliver a professional image when they don't have the same resources as big businesses? Web-based solutions, also known as 'cloud solutions,' help small businesses maintain professional-looking documents even while collaborating and editing with employees in real-time from different locations. Gone are the days where employees hoped documents maintained proper spacing and margins; small businesses can now create materials in confidence and showcase their professional ability to customers. Below are just a few of the ways small businesses can ensure they are maintaining a professional appearance when it comes to the business communications: MAKE THE FIRST IMPRESSION A PROFESSIONAL ONE An email newsletter is often a small business' first connection with a potential customer; they can keep it professional by registering a business email domain (johndoe@yourbusiness.com) and sending all communications to customers and potential customers from there. Most cloud solutions offer a cost-efficient and easy way to customize emails with basic client information - small businesses should take the time to add a personal touch to connect with their customers. Messages should be short and to the point to ensure their email will bring value to potential customers. Email signatures should be simple, clean and professional, and employees shouldn't forget to run a spell-check before hitting send. CREATE CUSTOMER-READY DOCUMENTS Whether creating documents on an office desktop or on-the-go on a mobile or tablet device through Office Mobile Apps in Office 3

Crafting the right content takes time and attention. To help you minimize the distractions, we created a Read Mode layout in Word. Read Mode is an option in the View menu that hides toolbars and menus to leave more room for the pages themselves.

This episode marks the first in a three part series, as hosts Jeremy Chapman and Yoni Kirsh go deeper on automating the new Office for your organization. Watch as they reveal the second XStream install of the season, as host and pilot Yoni attempts an Office 365 ProPlus install, with no Internet access, while performing outrageously high-G aerobatics.

In the finale of our three part deep dive on customizing and deploying the new Office, our intrepid hosts demonstrate Office 365 ProPlus Click-to-Run integration with your existing management and deployment tools while exploring pre-installation via Windows image. Watch too as our fearless host Jeremy gets behind the wheel to test if Windows Intune can install Office as fast as a direct install from Office 365 from his car, in the time it takes him to go over Seattle's famous 520 floating bridge.

Small businesses have enough to focus on without having to spend time and energy worrying about email, data storage or backup servers. In fact, most small businesses don't know or understand what a server is. The good news is that in today's technology environment, they don't need to. This is because more small businesses are rapidly moving from outdated technology solutions to Web-based solutions to power their company, also known as "moving to the cloud." By moving to cloud solutions like Office 365, small businesses find they can concentrate their resources on growing their business rather than trying to solve technical issues. Large enterprises typically have entire divisions dedicated to supporting and keeping their IT infrastructure up and running. Even though small businesses don't have this luxury, they can still punch above their weight by choosing the enterprise-grade IT services in Office 365 to help solve their most top-of-mind business challenges.

We're excited to announce a major upgrade for our Outlook.com app for Android devices that overhauls the entire user interface and provides a number of new features. You can get the latest app here. www.office.com/setup We believe that the best mobile experience is enabled through Exchange ActiveSync-which provides a rich, powerful, network-optimized experience for Windows Phone, iOS and other mobile devices. However, native support for Exchange ActiveSync on Android devices varies significantly and so we build a separate app to ensure as many people as possible can have a great Outlook.com experience across all their devices. As you've heard us talk about previously, the overall response to Outlook.com has been very positive. However, our Android app has been behind and so we're excited to take this large step forward. Starting today, you can get the same great Outlook.com look and feel you've come to love on Windows 8 and the web on your Android device.

When FHI 360 wanted to move to cloud-based business productivity services, the organization decided to implement a Microsoft cloud-based solution. We recently spoke to Douglas Wilkins, Director of IT Infrastructure at FHI 360, to learn how the company is benefiting: FHI360 logoQ: Please tell us about FHI 360. Douglas Wilkins: FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender equality, youth, research, technology, communication, and social marketing-creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries and all US states and territories. Q: Why did you want to move to cloud-based services for messaging and collaboration? Wilkins: We had a diverse IT infrastructure. Employees in the US had different IT toolsets and Internet access than staff in countries like Mozambique. Subscribing employees to a single, cloud-based solution was the most expedient way to ensure that everyone had the same IT tools, to work efficiently regardless of location. Migrating our communication and collaboration technologies to the cloud reduced much of the time required by our IT staff to manage divergent IT infrastructures and connectivity options found around the world. Q: What criteria did you use to select Microsoft as your vendor for cloud-based business productivity services? Wilkins: We wanted a vendor that demonstrated a real interest in our mission and goals, and that offered online business productivity tools tailored for the enterprise space. The capabilities of the Microsoft Services Consulting team, and the work of Intellinet, the partner Microsoft introduced us to, provided us with that. We migrated our 4,300 staff members around the world from diverse platforms to a Microsoft Offi

May's Customer of the Month is Melanie Hohertz, Online Communications Lead, Cargill. I've been supporting Yammer as a work platform for Cargill for almost a year. We're early in our adoption, but it's been an amazing experience. I am learning, daily, how Yammer can change the way people and teams work and add value in a company that is more than 140,000 strong and spread throughout 65 countries. Our network will pass 10,000 members soon and already, you can't stump us on anything. From food to agriculture to financial and industrial products and services, Yammer is helping Cargill use what Cargill knows, and that's a lot. Yammer can connect people across silos based on organization, geography and hierarchy. I've seen customer reps talking directly to product management, and senior leaders listening to recently-hired employees. We have new ways to realize the power of our communities of practice to speed up ideation and action. Sure, we still have a long road ahead before Yammer is as ubiquitous and instinctive as e-mail, but we throw a heck of a YamJam, and the signal-to-noise ratio in our network is beautiful.

Guest blogger Emily Warn is co-owner of Two Pens, which provides blogging services and teaches business how to write content that grows a social media following. My writer friends think I'm a geek. You can do what?! I can create a spreadsheet with book sales numbers that can be sorted by name and number. I know that is only the first rung of Excel Geek-dom, and unlike my compatriots, I aspire to climb into the ranks of those who know how to create snazzy charts and perform other formatting feats. Perhaps I'll be able to brand myself as a writer who plays with numbers.