I've had a variant on this. I tell students, "Don't send me Word Perfect files, because I can't read them - Save them As .rtf." Followed by receiving a Word Perfect file. "Oh, sorry, I forgot to convert it."
No matter what you specify and no matter how clearly you specify it, there's going to be a small but confused group that'll manage to pull out the most obscure file format known to humankind...
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