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Last Friday was my last day at the White House. As I begin my fellowship at Harvard University, I'd like to share my reflections on public service.  "On a bright February day, the previous morning's dusting of snow melting on the ground, I arrived at a White House that was, as the Washington Post put it, "stuck" in the "Dark Ages of technology." In their words, "If the Obama campaign represented a sleek, new iPhone kind of future, the first day of the Obama administration looked more like the rotary-dial past." As my team congratulated me on the new job, they handed me a stack of documents with $27 billion worth of technology projects that were years behind schedule and millions of dollars over budget. At the time, those documents were what passed for real-time updates on the performance of IT projects. My neighbor's ten year old could look up the latest stats of his favorite baseball player on his phone on the school bus, but I couldn't get an update on how we were spending billions of taxpayer dollars while at my desk in the White House. And at the same time, the President of the United States had to fight tooth and nail to simply get a blackberry.  These were symptoms of a much larger problem.