More Human Systems -- Leadership + Design - 0 views
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rziegenfuss on 24 Apr 22When you talk about problems, frame them as a problem with the system, and not the behavior(s) the system produces. People in the system that are acting in ways that you don't appreciate are symptoms of this problem, not the problem itself. "Our teachers are stuck and don't want to change" can become "Our system rewards those that conserve what has worked in the past at the expense of what might be possible."