"Starting today, you can be significantly more effective as a manager - and enjoy your job more - by engaging in regular coaching conversations with your team members. As you resolve to support their ongoing learning and development, here are five key tips to get you started."

What stuck with me most was his take on leadership-he rejected typical competency models, preferred Robert Greenleaf's "servant leader" concept, and defined the role of a leader in such a simple way that I have not only never forgotten it, but also adopted as my de facto definition. "The role of a leader," he maintained, is to create meaningful change." To create is to bring into existence something that was not there before. Meaningful relates to action that is purposeful, that connects us to something larger, outside of ourselves, in service of others. And in that context, change is something new, different and better.