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www.office.com/setup Blogs: New to Visio? This tutorial will help get you started with Visio 2016. We'll take you through starter diagrams to give you an idea of what diagrams look like. Then we'll take you through the four basic steps to creating your own diagram. START VISIO Click the Start button, type Visio, and then click the Visio icon to open the program. (If Visio is open already, clickFile > New.) LOOK AT THE STARTER DIAGRAMS Before you dig in and start making things yourself, let's show you a couple starter diagrams that Visio has made for you. That way you can get an idea of what diagrams look and feel like in the program. Click Categories. Categories link - www.office.com/setup Click Flowchart. Flowchart category thumbnail - www.office.com/setup Now pay attention to this step: single-click the Basic Flowchart thumbnail. Basic Flowchart thumbnail - www.office.com/setup Let's explain what this dialog is all about. Visio Basic Flowchart thumbnails: 1 blank template, and 3 starter diagrams - www.office.com/setup You choose the blank template when you have some experience with Visio (like after you've made a few practice diagrams). But if you don't have any experience, choose one of the other three starter diagrams. Double-click one of the starter diagram thumbnails. This is a starter diagram. Visio 2016 comes with many starter diagrams to give you ideas and examples. You can customize this starter diagram by typing your own text, adding your own shapes, and so on. Also, take a look at the tips and tricks. These help you work with the diagram. Let's open another starter diagram. Click File > New > Categories > Network. Single-click the Basic Network thumbnail. Basic Network thumbnail - www.office.com/setup Double-click one of the two starter diagram thumbnails. This is just another example of what you can do with Visio. On your own, go to File > New > Categories and explore the various starter diagrams in Visio. Not all diagrams have them, but many of the

Social apps can make working with Office 2013 more engaging, efficient, and fun. They combine the networking and outreach capabilities of social media sites with the mobile productivity power of Office. Together, Office and social apps give you more insight into your contacts, allow you to monitor your social channels without using a browser, and can spice up your SharePoint sites in ways that you'll "like" (thumbs up). The LinkedIn for Outlook app is one of the most popular of the social apps. It lets you see LinkedIn profile data for your contacts while you are using Outlook. Not only can this app give you greater insight into your email contacts, it can help you build your professional network quickly from one of your most valuable professional resources: your Outlook contact list. Likewise, if you're an active Tweeter, you may want to add the ExTweet app to your library. It offers a way to display real-time Tweets that match the data in your Excel workbook. From the most popular social media website comes the Facebook Integration App. Use it to add Facebook social plug-ins to your SharePoint site so people can interact with it as they would a Facebook page. It can make your site more social by encouraging increased user engagement and eliciting immediate feedback and comments. Similarly, the ConnectWithUs app lets you connect your SharePoint site to your page on Facebook, Twitter, Pinterest, Google+, or any other community. These are just a few examples of apps that work with the Office applications you use every day to make them even more dynamic and useful. Explore the Office Apps Store to find more apps for Office 2013 that can make your work easier, increase your productivity, and help you have fun.

In order to be taken seriously, small businesses need to convince customers of their professional ability and their value. Small businesses can punch above their weight by taking the time to go to market with a professional set of business documents, templates and content to ensure customers aren't dismissing them before they have a chance to pitch the value of their product or service. But how can small businesses deliver a professional image when they don't have the same resources as big businesses? Web-based solutions, also known as 'cloud solutions,' help small businesses maintain professional-looking documents even while collaborating and editing with employees in real-time from different locations. Gone are the days where employees hoped documents maintained proper spacing and margins; small businesses can now create materials in confidence and showcase their professional ability to customers. Below are just a few of the ways small businesses can ensure they are maintaining a professional appearance when it comes to the business communications: MAKE THE FIRST IMPRESSION A PROFESSIONAL ONE An email newsletter is often a small business' first connection with a potential customer; they can keep it professional by registering a business email domain (johndoe@yourbusiness.com) and sending all communications to customers and potential customers from there. Most cloud solutions offer a cost-efficient and easy way to customize emails with basic client information - small businesses should take the time to add a personal touch to connect with their customers. Messages should be short and to the point to ensure their email will bring value to potential customers. Email signatures should be simple, clean and professional, and employees shouldn't forget to run a spell-check before hitting send. CREATE CUSTOMER-READY DOCUMENTS Whether creating documents on an office desktop or on-the-go on a mobile or tablet device through Office Mobile Apps in Office 3

May's Customer of the Month is Melanie Hohertz, Online Communications Lead, Cargill. I've been supporting Yammer as a work platform for Cargill for almost a year. We're early in our adoption, but it's been an amazing experience. I am learning, daily, how Yammer can change the way people and teams work and add value in a company that is more than 140,000 strong and spread throughout 65 countries. Our network will pass 10,000 members soon and already, you can't stump us on anything. From food to agriculture to financial and industrial products and services, Yammer is helping Cargill use what Cargill knows, and that's a lot. Yammer can connect people across silos based on organization, geography and hierarchy. I've seen customer reps talking directly to product management, and senior leaders listening to recently-hired employees. We have new ways to realize the power of our communities of practice to speed up ideation and action. Sure, we still have a long road ahead before Yammer is as ubiquitous and instinctive as e-mail, but we throw a heck of a YamJam, and the signal-to-noise ratio in our network is beautiful.

We're bringing Yammer to a city near you with Yammer on Tour-a free event series that brings together customers, partners and thought leaders for a unique opportunity to hear our vision for enterprise social, network with like-minded peers, and learn directly from customers how to usher in success in today's rapidly changing business environment. Yammer on Tour features an action-packed half-day agenda including: Keynotes and appearances by Yammer co-founder Adam Pisoni and customers Breakout sessions featuring product insights and expert discussions on enterprise social success Hands-on training and certification Networking and demos from Yammer and our partners in the expo hall Join us at Yammer on Tour in the following cities: New York-April 9: Register today Chicago-April 16: Register today Dallas-May 15: Registration opening soon We look forward to seeing you at one of these events!

Stay updated on your Yammer network as new messages come into the feed. Our new integration with The Social Radio provides Yammer users a unique offering: to listen to their Yammer messages, read aloud through The Social Radio interface. The Social Radio reads new Yammer messages, polls, events and praise as they come through the feed, while you simultaneously listen to music. To use, just sign in to The Social Radio using your Yammer credentials and The Social Radio will begin reading your Yammer messages. If you hear something worth checking into - pop over to your Yammer feed to read more about it or join the conversation. www.office.com/setup The Social Radio's team participated in Yammer's Hackathon last year and built the first prototype of the integration. Since then it's been onward and upward! "We launched our first app 1 year ago, and we've been focusing on Twitter because we wanted to do only one thing to make it great. Building the integration with Yammer was really challenging for us because it's not just 140 characters. We choose Yammer to be our second social network because it's would be huge to allow employees to be updated while they can focus on what they are working on" says Roberto Gluck, CEO of The Social Radio. The main goal is to allow users to experience Yammer, and stay updated on their feed, while they are working on something else. The app is available in 6 languages: English, Spanish, Portuguese, French, Italian and German with male and female voices. Currently, the Yammer integration is only available on the web, but support for mobile apps is coming soon.

This is a short article written by Bea Fields. Fields supports texting/twitting in the classroom. Fields also has a video clip from Fox News about smartphones in the classroom and how students responded positively to the social networking aspect of the phone.

Today's post was written by Howard Kourik, Director, Information Systems, San Diego County Regional Airport Authority The San Diego County Regional Airport Authority manages operations at one of Southern California's busiest regional airports, San Diego International. We were created to serve the public and have a mandate from the state of California to address the local area's long-term transportation needs. While we are a public entity, we function very much like any other business. In fact, we don't accept any tax dollars to support our operations. Instead, we rely on landing fees, the rent we receive from tenants, and a percentage of the profits from concessions-the restaurants, newsstands, and other shops located in the airport-to fund our growth. And like every business, we're constantly looking for ways to bring down our costs by operating more efficiently. We evaluated a lot of technologies to help us trim costs, but we selected Office 365 because it not only saves money, it gives us what we need to meet future IT demands. With our eyes on current and future needs, we did some modeling to gauge regional demand for our airport services over the next decade. It quickly became clear that we needed to add runways, terminals, and other "bricks and mortar" facilities, and upgrade our network infrastructure. Still, the only way we could budget for that expansion was to reduce or eliminate some of our fixed capital costs. I knew that one important way we could trim expenses was by taking a closer look at the technology we use and how we manage it. Our email system offered a prime example of how, by rethinking the way we deliver core IT services, we could cut down on operational "drag" and potentially save our IT team lots of time. Historically, we've managed our email in a clustered environment across four physical servers. So, we were not only worrying about the cost of the servers; we had to invest in mirroring software and an antivirus so

April's Customer of the Month is Robert Aichele, Senior Manager, Store Communications at Jamba Juice. I've been at Jamba since 2009 managing internal communication, primarily store and field communication, with a hand in some broader projects connecting our strategic vision with the managers in the field. Our Yammer network debuted in 2011, catching on with a small group and then expanding quickly to include our entire Support Center. It was so popular we extended it to our company-owned store managers later that year, and it plateaued happily there for several months as an interesting tool to share ideas and problem solve operational issues when we needed to hear diverse perspectives quickly.

We're excited to announce a major upgrade for our Outlook.com app for Android devices that overhauls the entire user interface and provides a number of new features. You can get the latest app here. www.office.com/setup We believe that the best mobile experience is enabled through Exchange ActiveSync-which provides a rich, powerful, network-optimized experience for Windows Phone, iOS and other mobile devices. However, native support for Exchange ActiveSync on Android devices varies significantly and so we build a separate app to ensure as many people as possible can have a great Outlook.com experience across all their devices. As you've heard us talk about previously, the overall response to Outlook.com has been very positive. However, our Android app has been behind and so we're excited to take this large step forward. Starting today, you can get the same great Outlook.com look and feel you've come to love on Windows 8 and the web on your Android device.

Today's post was written by Nick Portello, Network Manager, Steve Moore Chevrolet. Read more Office 365 customer stories here. Office 365 Customer Steve Moore Chevrolet_Nick PortelloWhen I joined Steve Moore Chevrolet as the sole IT staffer six months ago, the dealership was in dire need of new technology. Employees coped with aging PCs, an outdated POP3 email service, a poor mobility experience, data loss, and no collaboration tools. Then I heard about Microsoft Office 365, which gives you the latest version of Microsoft Office, plus a suite of cloud-based communication and collaboration tools that solved all our problems. Unlike Google Apps, the UI was familiar to our employees and Microsoft offered a flexible subscription-based payment option, which is ideal for our fluctuating workforce. Now that our documents are stored in Microsoft SharePoint Online and SkyDrive Pro, we have easy access to collaboration tools with robust security. I no longer worry about falling out of compliance with Chevrolet auditors, losing important financial data, or having to pay fines that could reach $250,000. I can also find data on-demand for Chevrolet auditors and use my mobile device to look up information, which saves about 40 percent of every day-I'm no longer running between my computer and the sales, service, and administration departments. I can focus on what I really need to do. Thanks to Office 365, we are all able to get on with our work! Learn more about Steve Moore Chevrolet and Office 365 by watching the video below and reading the case study.

With Google Apps and Office 365 revolutionizing the way people work, you may feel that Microsoft Office is quickly becoming a dated product that will soon be packed away to the back of the closet. But with the 2016 version set to launch in autumn of this year, Microsoft is looking to change your mind. Now they're adapting their classic Office package for today's modern workforce. Here are four of the new features that are reinventing the way you look at your Office applications. CLOUD FOCUS FOR OUTLOOK ATTACHMENTS Microsoft knows that sharing attachments amongst co-workers and teams can be a hassle. With many collaborators still sharing documents and files the old fashioned way - attaching it to an email and then sending to others - it's easy for users to get confused and send an incorrect or outdated version. To solve this problem, Microsoft is gently nudging us to use the cloud. Now when you add an attachment to an email, you're now asked if you'd also like to share a link to a file on your OneDrive, OneDrive for Business or SharePoint account. SHOWCASING EASY WAYS TO USE OFFICE BETTER If you're like most people, you probably aren't using Office to its full potential. And who can blame you? Between Word, Excel, PowerPoint and more, there are literally hundreds of features and tools you can use - if only you had the time to discover them all. To help you get the most out of Office, Microsoft has now added a Tell Me box in the top center of your program title bar. This tool gives you an easy way to get questions answered. For example, if you want to project your desktop screen to a second monitor or create a graph in Excel, simply type your question into the Tell Me box and Microsoft will find the answers that most closely fit your search criteria. SWAY Look out PowerPoint, here comes Sway - the new, hipper Office application that makes creating fluid, stylish presentations easy. With Sway, you can now gather content from various source

As governments strive to become more responsive and transparent, it's important for them to make public information easily accessible to citizens. At the same time, it's critical that they protect confidential data. A key reason why governments choose Microsoft Office 365 is Microsoft's leadership in the industry when it comes to privacy, security, and compliance practices. In short, governments know they can trust Microsoft to help protect their data. So how does Microsoft demonstrate leadership and why exactly do governments trust Office 365 to help protect their data? Here are four reasons: We respect your privacy. Google is under criticism for its privacy practices. Office 365 does not build advertising products out of customer data, unlike other companies. Nor do we scan your email or documents for building analytics, data mining, or advertising, or to improve the service. What's more, you own your data. Office 365 customer data belongs to the customer. Customers can remove their data whenever they choose. Office 365 is independently verified. Office 365 is compliant with many world-class industry standards, and it is verified by third parties. For example, Office 365 is the first major business productivity public cloud service to have implemented the rigorous set of physical, logical, process, and management controls defined by ISO 27001, one of the best security benchmarks available in the world. In addition, Office 365 is the first major business productivity public cloud service provider to sign the standard contractual clauses created by the European Union ("EU Model Clauses") with all customers. Office 365 also implements security processes that adhere to the Federal Information Security Management Act (FISMA) required by U.S. federal agencies and to the Health Insurance Portability and Accountability Act (HIPAA). With Office 365, you know where your data is located. Office 365 customers know where major Office 365 datacenters are located

In order to stay competitive in today's world, teams need to connect and share with each other more than ever before. On March 28th, we had the pleasure of hosting Rob Koplowitz from Forrester Research and Walton Smith from Booz Allen Hamilton in a live webinar where they discussed why organizations are turning to enterprise social and how they are using it to help their teams work more openly and efficiently. Rob discussed how communication is changing, and how we're accessing and interacting with information in new ways-incredibly, 66% of information workers in North America and Europe already work remotely.* The shift to cloud-based software and platforms is definitely contributing to some of these changes. The old way of building software involved engineers, months of coming up with specs, running Beta programs, and debugging. The time from idea to ship could take years. So the introduction of the cloud-and social-to the Enterprise is enabling companies to innovate and move to market faster than ever before. The cloud provides anytime, anywhere access which is essential to our increasingly mobile work environments; today employees can quickly and easily access a range of business systems, information and expertise from anywhere in the world. Our shift to cloud-based platforms and the introduction of working openly with social are changing the way teams collaborate. Take, for example, Booz Allen Hamilton, a leading provider of management and technology consulting services. The company has over 26,000 employees worldwide, with over 71% of their employees working on-site with customers, which often limits their access to company resources.** But in order to provide the best service to their clients, consultants need to be able to quickly and easily access information and expertise. Booz Allen recently integrated Yammer as a social layer across business tools because the cloud-based platform enables consultants world-wide to collaborate virtually. When o

Headquartered in Bad Homburg, Germany, Fresenius Medical Care is one of the world's leading providers of products and services for individuals undergoing dialysis treatments. The company runs a network of more than 3,000 dialysis clinics around the world and treats more than 250,000 patients each year. The company had been using Microsoft SharePoint Server 2010 since 2010. In April 2012, the Fresenius Medical Care Global Manufacturing Operations adopted SharePoint 2013 with a long-term vision to migrate all SharePoint 2010 dashboards and use SharePoint 2013 as the central collaboration and social system.

Stay updated on your Yammer network as new messages come into the feed. Our new integration with The Social Radio provides Yammer users a unique offering: to listen to their Yammer messages, read aloud through The Social Radio interface. The Social Radio reads new Yammer messages, polls, events and praise as they come through the feed, while you simultaneously listen to music. To use, just sign in to The Social Radio using your Yammer credentials and The Social Radio will begin reading your Yammer messages. If you hear something worth checking into - pop over to your Yammer feed to read more about it or join the conversation.

WWW.OFFICE.COM/SETUP BLOGS: POWERPOINT MIGHT BE INCLUDED IN OFFICE 2016, BUT EVERYONE KNOWS IT'S SO PASSÉ. as easy as drag and drop - www.office.com/setup www.office.com/setup Blogs: These days it's all about Sway - the first of many native apps to be rolled out to Microsoft Office 365 subscribers. To put it simply, Sway is a web browser-based storytelling app. It allows anyone with the most basic computing knowledge to create beautiful-looking websites and presentations with images, text, tweets, videos or whatever other media you want to include. It works a bit like Word and Powerpoint combined - and finished products can be used on websites to display family photos, or in a beautiful work presentation. "The interface is based around a storyline, which allows users to bring in raw content such as PDFs, spreadsheets, graphs, photos, video and text," a spokesman for Microsoft told news.com.au. When creating a new presentation, users begin with a blank page containing nothing more than a title card. From there, add raw content, such as photos or text, and either place it all where desired or use a template that does the work for you. "It is as simple as clicking and dragging the content the user wants to add the presentation," the spokesman said. An impressive feature that sets this application apart from the likes of Powerpoint is its integration with popular social media networking sites. Users can import pictures from Facebook, YouTube videos, tweets and other content without having to leave the app. Once happy with the content included, users can tweak its appearance by using the "Remix" feature. This will cycle the appearance of the presentation through the many templates available in the app. Microsoft has completely embraced the cloud with Sway, with work available to view through a web browser on any device the moment its finished. The work can then be shared on social media or even embedded on other websites. Best of all, itâ€

www.office.com/setup Blogs: MS Office 2013 was the Microsoft Office version released in 2012 and was more popular than the Office 2010 version. Later Microsoft released Office 365 and the latest Microsoft Office 2016 for the Windows users. Even though, these tools either come pre-installed with Windows OS or the users have to purchase them online, Office has been the most popular Office suite until now. There is no other Office suite available as of now which can take the crown from Microsoft Office. Microsoft Office 2007 - 2010 - 2013 and the Office 2016 didn't have any major errors, but a minor yet frustrating Office error is "Something went wrong error" in Office 2013 and 2016. The "Something went wrong" error is common among Microsoft Office 2013 and 2016 users, but the fix for them may vary depending on the problem. Therefore, in today's post, I will show you how to fix something went wrong errors in Office 2013 - 2016. Fix Something Went Wrong Errors in Office 2013 - 2016 - 365 in Windows 10 - www.office.com/setup FIX SOMETHING WENT WRONG ERRORS IN OFFICE 2013/2016 Note: This guide is written for Windows 10 users. But, you can try these fixes on Windows 7, 8 and Windows 8.1 running machines as well. As I said earlier; the "Something went wrong error in Office 2013" may occur due to several reasons and at a different point. Some users face the "something went wrong error" while installing Office 2013 or the Office 2016, but some may come across this error while restarting Microsoft Office. There are other few reasons and fixes for them that I will discuss later in the article. Advertisement So, if you are facing the "Something went wrong error" in Office 2013 or Office 2016 then make sure you read the error description before proceeding with the fixes. Click on any of these something went wrong error link to jump to the fix section. Fix something went Wrong Error 1058-13 Fix Something Went Wrong Error While Installing Office

April's Customer of the Month is Robert Aichele, Senior Manager, Store Communications at Jamba Juice. I've been at Jamba since 2009 managing internal communication, primarily store and field communication, with a hand in some broader projects connecting our strategic vision with the managers in the field. Our Yammer network debuted in 2011, catching on with a small group and then expanding quickly to include our entire Support Center. It was so popular we extended it to our company-owned store managers later that year, and it plateaued happily there for several months as an interesting tool to share ideas and problem solve operational issues when we needed to hear diverse perspectives quickly. I'm a firm believer in story telling as a means to engage employees with the "why" behind what we do as a company - and sometimes what we stop doing - and in the spring of 2012 we had a big story to tell. Our first National Hiring Day was happening in Jamba stores across the country as we prepared to hire thousands of new employees and ramp up for our busy summer season. We'd organized the event through traditional channels: our intranet, email, weekly task management publications, and pre-event conference calls. And we had big plans to collect photographs, interview hiring managers, and write up a recap to share the success stories with everyone after the fact. On the big day I logged into Yammer and got a big surprise. The event was unfolding in glorious detail right as it happened with photos, comments, personal stories, and genuine pride and enthusiasm for the Jamba brand just pouring out. We never wrote that recap.

What is Microsoft Visio used for? Diagrams. That's what Microsoft Visio does, and it does it better than any other app I've seen yet. From flow charts to floor plans, there isn't much it can't handle. Now, being honest, I didn't know much about Visio until recently. But that changed when I decided to take it for a test drive - right out of the latest Microsoft Office. Visio Templates Office 2013 - www.office.com/setup Microsoft Visio can be used to create simple or complicated diagrams. It offers a wide variety of built-in shapes, objects, and stencils to work with. You can also make your own shapes and import them if you're willing to do all that extra work. The driving idea behind Visio is to make diagramming as easy as possible for the user. I think Visio is on the right track for that! Note: Click images below to open them at Full Size. The Visio 2013 welcome screen features a dozen different templates to get you started. Each template equips you with the appropriate menu and objects already open and ready for use. Even more templates can be found in specific categories within the application, or from Visio's online download page. visio welcome screen - www.office.com/setup Visio's primary clientele have been Enterprise users at the corporate level. If you think about it, it's not too often that the home user needs to write up professional diagrams. Usually, a paper and pen will suffice because a home user's diagram isn't being sent out to an entire department. That's why Visio has always been considered a program for "serious" diagrams. But it doesn't have to be. table chart with live data - www.office.com/setup Visio can be used to create 3D map diagrams, though the built-in tools for this are limited. It works well for simple maps that you might print on a brochure or campus directory. visio map - www.office.com/setup Another thing Visio can do is pull in live information from an external source, such as an Excel shee