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After much talk, India's regulatory authorities and telcos are stepping up the pace with a deadline set to bid for 3G wireless licenses and trial services in place or due soon to facilitate the implementation of national networks.

Five major technology organizations - Purple Labs, Nexperience Ltd. Huawei Technologies, Comverse and Communology - have become members of the mobile operator-led terminal recommendations organization, Open Mobile Terminal Platform (OMTP).

Explore key factors for the successful implementation of AI agent assist platforms in telecom customer care: security, scalability, training, ethics, and feedback.

The blog explores how AI agent assist platforms transform telecom customer care, enhancing efficiency, personalization, and compliance in customer interactions.