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Alepo's Customer Value Management solution helps telecom operators boost CX and drive revenue by streamlining promotions, campaigns, and loyalty management.

Green Com S.A., operating under the brand Muni, is a major incumbent mobile operator in Central Africa. Wanting to implement network infrastructure that could quickly evolve to meet changing subscriber demands, Muni modernized its network with Alepo's BSS Transformation. Alepo helped transform Muni's existing infrastructure with zero customer disturbances and zero reported data errors. In addition, Alepo also provided 24x7x365 business support with its managed services offering, ensuring that Muni could leverage the full potential of the solution. The modernization helped the operator to launch new network services on a future-ready platform. Muni introduced several new revenue-generating offerings, including hyper-contextual mobile data offers and value-added services. The deployment helped digitize the customer experience. In just two months, it resulted in 10% higher revenues. Within three months, Muni's churn rate reduced by 7.5%, and it signed on thousands of new subscribers. Download the case study for detailed insights on the deployment: https://bit.ly/434d0bp

Cloud Computing has the ability to increase uptime and accessibility, while decreasing the cost of ownership for application and server management. By using a provider's hardware, you only pay for what you use, rather than purchasing expensive equipment. In turn, this translates into an ability to scale up and down depending on your needs. Your Cloud Provider must meet 10 Requirements such as Security, Network Performance and Latency, SLA (Service Level Agreement), Network Connectivity, Available Managed Services, Customer Support, Scalability, Flexibility and Experience. With the Cloud your IT department will become a reliable, quick, and value-adding core to your business.