How to manage your customer service team during a crisis? - 0 views
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sanjayglowtouch on 19 Jun 20As the world faces new challenges created by an uncommon global crisis, many organizations are awakening to the reality that business change can happen anywhere, at any time. And while organizations will be unable to control crises, what they can do is ensure they're prepared to viably and productively lead their teams through those difficult times, emerging stronger on the other side.