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The various ways in which the functional sourcing model in ITOM is used to achieve innovation, organizational goals, time-reduction targets and cross-enterprise ownership of tasks and issues is the focus of the blog, Functional Sourcing - The Game Changer in IT Managed Services.

By offering functional sourcing, service providers stand to pass on the benefits of focused expertise with enterprise-level IT support to their clients. Functional sourcing is gaining mindshare among service providers as clients do not want to hand over their IT entirely to a third party in order to maintain the confidentiality of customer data.

Manage and streamline your audio and video conferencing with operator assisted conferencing system. It is a great way to step into small and large calls in which personal operator ensures that the conference runs as smooth as possible. It is equipped with pre-conference green room meeting feature in which operator prepares the system to be able to handle whatever needs the customer might have during call. The pre-screened feature also allows the customer the ability to create a guest list before the call begins. This is a great option for companies lacking some of the major technical experience needed to hold audio and video conferencing.