Q. What is the greatest modern challenge in the training profession? Employee engagement drives turnover and performance. As business consultants, training professionals can drive improvements in employee engagement which in turn will lead to better retention and employee performance. Q. What makes current challenges so different from previous ones? In our current economy, performance improvement is paramount. To stay competitive, businesses must find efficiencies. Reducing turnover adds value to the bottom line through reducing costs. Engaged employees perform more efficiently and effectively which drives both revenue and cost management.

Here, I start with the hermeneutic notion of how we act in the world and learn. We start with things well-practiced, but if we have a problem, a breakdown, we look for an answer.