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Compatibility testing is a non-functional testing technique, generally used to validate and verify the compatibility of the developed software or website with various other devices or browsers. It is performed during the early stages of quality assurance, as it enables the team to ensure that the compatibility requirements are fulfilled and inbuilt in the end product.

Backward compatibility is an important test process that ensures customer satisfaction in terms of performance, security, and overall functionality by testing application across different browsers, hardware configurations, operating systems, and different network configurations.

A customer who is visiting your website from Google Chrome, may have a different user experience than a customer who is visiting your website from Safari, Mozilla Firefox, or any other browser. But wait, there is more!