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The study objectives are to present the Unified Communications Software development in United States, Europe and China. To analyze global Unified Communications Software status, future forecast, growth opportunity, key market and key players.

Unified Communications is a way to integrate real-time communication services such as, Audio Conferencing, Web Conferencing, Data Sharing and other services with non-real time services.

Unified conferencing takes audio, web and video conferencing services one step further to make seamless and dynamic communications accessible to all participants and improve business performance and productivity.

Microsoft Lync makes unified communication more effective, engaging and collaborating, by integrating into Microsoft Office including IM, Audio, Video, Web Conferencing and Presence.

Unified communication is needed by all the businesses. The traditional telecommunication system is slow and expensive. Also, it has limited features to offer to today's fast growing businesses.

InterCall, the largest conferencing service provider serves over 400,000 individual conference leaders in more than 75,000 organizations across the globe with audio, video and web conferencing.