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This 'Social Media in Government' guidance is made up of two documents: 'High-level Guidance' and 'Hands-on Toolbox'. The intent of the guidance is to encourage best practice social media use by government agencies, provide useful templates and tools for planning, and give an overview of the strengths, weaknesses, benefits and risks of this very important and rapidly growing toolset.

xamples of social media use in local government.

How to use social media to engage with your community If you'd like to connect with your residents using tools such as Twitter, Facebook and LinkedIn, read the best advice on the topic from our panel of tech savvy experts.

Your guide to managing, improving and marketing UK public sector websites. For and overview, see the summary of requirements for standards compliance including timetables for implementation. The Digigov blog aims to share information and get feedback on digital policy across government. It seeks to stimulate debate around digital policy with other departments and agencies, government's digital suppliers, other bloggers, web developers, academics and the user community.

Twitter guidelines for public sector

A flowchart to help manage the process of responding to user generated content.

This site provides tools and resources to help you improve your organization's use of social media.