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The MacSerial Community meltdown has some big lessons, particularly in the context of these days of "Web 2.0″ and "user-generated content". It also speaks loudly to the questions raised, debated and debated again in the wake of the events leading to Kathy Sierra's decision to stop blogging. It involves cyberbullying and power plays, and in the best human tradition, reads like a soap opera. But this meltdown is distinctive - it was over two years in the making and involved trusted volunteers. The genesis of the conflict appears to begin two years ago, when two moderators came into conflict with each other. One was ready to strip the other of their mod powers when they withdrew to their own server, voluntarily resigning mod powers. However, the underlying conflict was not resolved and was driven farther underground. The lessons learned for community creators include: Visibly manage volunteers; Stay active and visible in the community; Don't let resentments fester; and, Define community boundaries, communicate them, and enforce the rules.

Social business and enterprise usage: The lessons

As social media manager for the University of Wisconsin-Madison (@UWMadison), I frequently try out new platforms to see if our students are using them and if they might become useful tools for my campus. For the past 18 months, I've channeled my inner mayor on Foursquare, a location-based social network.

New Post 20 hours ago KPMG's Lord Michael Hastings: Business Must Take Note of Occupy Wall Street New Post 23 hours ago Consumers Expect CEOs to Be Held Accountable and Take Action on CSR New Post 1 day ago Why Corporations With a Social Purpose Perform Better New Post 1 week ago American Ingenuity New Post 1 week ago Sustainable Consumption Is a Myth New Post 2 weeks ago Corporate Social Purpose: It's in What You Don't Sell New Post 2 weeks ago Finally, Occupy Wall Street Puts the Blame Where It Belongs: On Us New Post 2 weeks ago Occupy Wall Street: A Powerful Demand for Something New--Like This Comment 2 weeks ago Yet another point of view Paul: http://wp.me/p1IFEp-7h on Pre-Occupied With Corporate Social Responsibility New Post 3 weeks ago Pre-Occupied With Corporate Social Responsibility New Post 3 weeks ago Starbucks' Job Creation Plan New Post 3 weeks ago Stop Being Cynical About Breast Cancer New Post 4 weeks ago How Sameer Hajee Has Shed Real Light in Africa New Post 1 month ago Taking CSR to the Next Level New Post 1 month ago How A Serial Entrepreneur Found Success By Practicing Responsible Capitalism New Post 1 month ago Making Every Dollar Count: Investing for Impact and Return New Post 1 month ago The Next Global Debt Crisis New Post 1 month ago Thriving on the Value of Vice: Stop Making Too Much of CSR Comment 1 month ago Thanks for your comment. I also makes me think of the importance of [...] on A Higher Ambition for CSR: Corporate Social Purpose New Post 1 month ago A Higher Ambition for CSR: Corporate Social Purpose   *****   6   33     45   0   0   The Forbes 400 World's Billionaires Celebrity 100 World's Leading Companies more + The Forbes 400 is the definitive list of wealth in America, profiling and ranking the country's richest citizens by their estimated net worths. View complete list » #1 Bill Gates Latest News » #14 Mark Zuckerberg Latest News » #7 George Soros Latest News » #331 Stewart Rahr Latest News »

There's a bottom-line reason most industries gave up crunch mode over 75 years ago: It's the single most expensive way there is to get the work done.

Where did Flickr's vaunted platform fail? What design wisdom can we derive from this object lesson? When can we expect the salient code-review article to be posted to Hacker News? Never, because it wasn't a design flaw or programming error that cost Mirco Wilhelm his 4000 photos. It was plain, old-fashioned user error.

I am not Jonathon Paige. There is no Jonathon Paige. There is no SummerHoopScoop. In fact, there never was. A little over two months ago the college basketball season ended and the long off-season of recruiting events and commitment speculation began. Messageboards and popular basketball news sources began to populate with recruiting interviews, videos, news stories, and rumors. The summer circuit circus began and college basketball fans dug in for the slow rolling waves of recruiting information to parse through. Of course, the real issue is-- who's information can be trusted? Sometimes it feels to fans like recruiting services and "experts" are just sorting through twitter feeds and regurgitating third-hand information. However, a funny dynamic develops as a result. When a recruiting "source" brings good news to a fan base, it is instantly credible and plenty are willing to defend the source with recollections of previous information provided that proved correct. When a recruiting source brings bad news, it is open season. "Never heard of this guy"... "probably some opposing fan base's blogger" .... "I doubt he knows what he is talking about." In short, fans believe what they want to believe. So, out of boredom and sincere interest in the relationship between the internet, recruiting services, and consumers, I created Jonathon Paige.