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The strongest effects have generally been found for service learning programs that have the explicit aim of developing active citizenship, in contrast with those that emphasize community service and character building

Yes, reading and math are important. But what matters most is what kinds of human beings are reading the books and doing the math.

direct collaboration with the recipients of the service, and should be genuine and personally meaningful, generating emotional consequences that can build empathy and challenge preexisting ideas and values.

It is widely agreed that the next component -- reflection -- is the hallmark of high-quality service learning.