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Chatbots and Virtual Assistants are leveraging AI technologies to provide innovative and efficient solutions benefiting customers, employees, and partners. In this scenario, it is crucial to understand the fundamental differences between a Chatbot and a more sophisticated solution like a Virtual assistant.

In order to launch AI-Powered Virtual Agents, enterprises need to first train them. This training, if done manually, can take a long time and may not even produce great results. Smartbots have come up with a solution for this which can significantly reduce the burden on manual training.