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Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.

iSON Xperiences is a leading call center outsourcing company based in Africa, offering 24/7 call center services to companies across US, UK, Canada, Australia. Our offshore call centers in South Africa helps to cut costs and improves process efficiencies. Outsource call center requirements to iSON Xperiences today!

Insurance companies should focus on the core tasks that best connect them to their customers. Find out how outsourcing can help you focus on these.

We are a leading outsourcing company in Bangladesh. We provide affordable and quality services for small and large businesses in the Bangladesh.

Here are five things you may have missed about your ecommerce website and may be discouraging customers to purchase from you.

For many, the term Outsourcing is synonymous with corporate irresponsibility. The media loves to focus on the horror stories such as the garment workers in Bangladesh, the Nike workers in SE Asia or the Apple workers in China. For organisations caught up in these scandals, significant damage can be done to their reputation and brand. But there is a positive side to the story.

After turning down a number of bids to buy Freelancer.com, the company, founded by CEO Matt Barrie, has decided to list on the Australian stock market. The last offer was from a Japanese recruitment company for over $400 million dollars.

iSON Xperiences BPM solutions will help you achieve real time business process automation between different departments, applications, customers and partners.