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In this video, we are discussing various Virtual Assistants Bots for different industries 1. Virtual Assistant for an Insurance company. After verifying your Customer ID, you can check your policy details, report a claim, know about your agency and more. 2. Customer Support for an online furniture shop, available on both Voice text You can check for order status, track or change shipment address, cancel an order, online transaction queries, etc All the standard queries will be answered by a virtual assistant and few queries will be forwarded to human agents wherever necessary. 3. ABA: It is a Customer Support Virtual Agent for a real estate company website.

The following topics discussed in this video: - What problems do enterprises face in Customer Support? - Challenges enterprises face in order to set up Conversational AI - What enterprises need today for automating and improving Customer Support? - Types of Conversational AI solutions - Demos of a few virtual assistants developed by Smartbots - Technology empowering Smartbots - Various modules of the Smartbots Platform

Conversational AI is the technology behind chatbots, voice bots, and virtual assistants (VA). Enterprises are looking towards conversational AI technology to enhance customer support, and employee and customer loyalty. The adoption is increasing during pandemic times and is only going to accelerate in the future. Visit our site & Schedule a demo with us today.