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Contents contributed and discussions participated by kelseyccampbell

kelseyccampbell

Social Media Policies - 1 views

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started by kelseyccampbell on 23 Jan 18 no follow-up yet
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    Cotter, K., & Sasso, M. D. (2016). Libraries Protecting Privacy on Social Media. Pennsylvania Libraries: Research & Practice, 4(2), 73-89. doi:10.5195/palrap.2016.130

    This study discusses the need for social media policies to protect patron privacy as libraries use social media to market their services. The authors argue policies are important in maintaining the integrity of libraries as institutions that are trustworthy holders of private information. This resource helps libraries understand the importance of including a section on patron privacy in social media policies.

    Midyette, J. D., Youngkin, A., & Snow-Croft, S. (2014). Social Media and Communications: Developing a Policy to Guide the Flow of Information. Medical Reference Services Quarterly, 33(1), 39-50. doi:10.1080/02763869.2014.866482


    This article discusses the appropriate use of specific social media sites used by an information organisation. The authors focus on the appropriate content posted to each site, the scheduling and editing of posts and staff responsibilities when using these sites to communicate with users. The article specifically discusses the social media sites Facebook, Twitter and Webinars and would be helpful to other libraries looking to adopt these technologies.

    https://www.nla.gov.au/policy-and-planning/social-media

    This Policy provides a comprehensive guide for employees of the National Library of Australia to follow when they participate in any social media activity for official, professional or personal purposes. The policy outlines what the library considers social media and how employees must, should and may interact with networking tools as representatives of the organisations. It is an example of a policy that encourages employees use of social media while still maintaining the integrity of the organisation.


    http://www.melbourne.vic.gov.au/about-council/governance-transparency/policies-protocols/Pages/social-media-policy.aspx

    This is an example of a policy that provides guidelines for both employees and the public in utilising the City of Melbourne's social media channels. As libraries are often a service provided under a parent organisation, the parent organisation's social media policy can help provide a framework for what a library's policy should contain. For example, the City of Melbourne libraries may adopt the local council's social media policy or use it a guideline to create their own.


    http://www.ala.org/aasl/sites/ala.org.aasl/files/content/aboutaasl/aaslgovernance/policies/N_1%20Social%20Media%20Policies%20and%20Guidelines.pdf

    This is the American Association of School Librarian's Social media policy and provides procedures on how to handle specific aspects of social media within an information organisation. It provides guidelines for how information should be posted, how connections should be made using social media and how frequently information should be posted. It also provides a detailed explanation of the purpose of a social media policy and how information professionals should handle negative posts from users.
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