Service Innovation Lab - (e-Participation)

The main goal of e-participation for the proposed service contains:

e-satisfaction for the citizen of Geneva
e-Schedule of the participant
and finally e-Timing

OK, lets explain briefly these characteristics and how e-participants can benefits e-service:

1- e-satisfaction for the citizen of Geneva:
in fact by implementing a message system with Trains-GPS-Mobile clients will be satisfy in many ways, like saving their time, they can reduce the opportunity cost and finally participants can customize their e-service to increase their satisfaction.

2- e-Schedule of the participators:
this external memory can act like a free secretary, by sending customized messages, participants will never missed any things, in fact the clients participate in their customized e-service and they will appreciate it.

3- and finally e-Timing:
e-Timing is a new defined phenomena who electronically (online) manage the time, e-Time System is a technology providing cost-effective solutions for electronic services. Systematically by delivering trend-setting innovations, high performance products quality without compromise and out-standing service while becoming the recognized global leader in e-Services, back to the proposed service of Train-GPS-SMS, participants can manage their time and on the other hand they can electronically participate on the offered service.

cool

Service Innovation Lab - Service proposal

I believe the concept of Mobility-Transport and Time are attached together, and this gap can be completed by e-Mobility Service, all of us are faced to the problem of missing Bus, Train or tram every day, and in this case we experienced missing an important meeting, missing a business Rendezvous, or let say missing an specific university course! Time and timing is very important these days, what I strongly propose is to design an Abonement offer, a client can give his-her weekly-monthly schedule, and this online service will send a message (SMS) to the client, below is an example:

eService Data TPG: Laurent Moccozet, Thursday, 18h00 - 20h00, From: Battelle To: UniMail Mobile Number: 079 000 00 00

Cost: 5chf per month.

Prof. Moccozet will receive a message 20 min before:

"Laurent, You have SIL Course at UniMail (18h00), Tram 14 pass from Carouge at 17h42 to Pont-Arve (10 min distance) prepare for this tram"

Or another day:

"Laurent, You have SIL Course at UniMail (18h00), Unfortunately Tram 14 which suppose to pass from Carouge at 17h42 is out of order, you have to run!! :-D"

In this eService program:

1. Nobody miss nothing!
2. No waiting time!
3. No Stress of missing!
4. Extra memory to remind your schedule by a sms.
5. With a few franks!

Farzaneh Sherkat

American Traffic Solutions, Inc. (ATS) is a leading provider of technology and business solutions for road safety camera and electronic toll enforcement programs worldwide. We take great pride in fulfilling the safety, mobility and enforcement needs of our clients and promise to deliver them with the core values that our employees vigorously uphold: integrity, accountability, respect, excellence and teamwork.

In United State of America, Siemens' Mobility Division is a leading provider of transportation and logistics solutions. The division is focused on integrating urban and interurban transportation and logistics with its "Complete mobility" approach.

Helsinki Transport System main task is to produce environmentally friendly, high quality tram and metro services, be responsible for Helsinki's track infrastructure and promote jointly with and with the help of its partners the efficiency, vitality and comfort of transport in the Helsinki region

About 1,000,000 people travel with SBB every day. In order to develop our products sustainably and in line with demand, More people use the train in Switzerland than in any other country in the world.

Taxis

Bus and Tram
Check the Transport Public Genève (TPG) site for Geneva Canton bus & tram schedule and ticket information.
*Some advice...
You can buy tickets at ticket machines at each bus/tram stop, at the CERN store near restaurant 1, and at the main train station in Geneva: Gare Cornavin. There are many types of tickets - some examples:
3 stops in one Zone, 60 minutes, full day. For under age 16, and adults who buy an Abonnement tickets are half price. Children under 6 ride for free. There are family tickets, and much more. Click on Titres des Transport on the TPG link above to see what is available (in French only).
*60 minute tickets - as long as you board a bus or tram before your ticket runs out you're ok. If asked by an inspector you will have to tell him where you last got on. He will calculate the travel time, so be careful not to exceed the time - you could be fined.
*Use exact change - machines do not return money - or buy a Unireso card at a tabac/presse or at the main station Cornavin. It works like a debit card, so you won't have to deal with coins. If you are using the bus a lot consider getting an "all day", 10 rides or monthly ticket. You need to stamp the 10 rides ticket on the bus when you enter.
*Fines are 40CHF. Inspectors board at random times at places all over Geneva and at the French douanes, so if you for example, don't have a ticket, buy the wrong one, forget to stamp your 10-pass ticket, or if your ticket runs out of time, you run the risk of paying a fine. If a machine is not working, tell the bus driver when you get on (la machine ne marche pas) - he will vouch for you if the bus is boarded by inspectors. Yes - inspectors - one boards at the front and one at the back so you cannot escape!
*Boats (mouettes) cross the lake at 3 locations in Geneva in the summer. It's a great short-cut - saves walking all the way around the Jardin Anglais.

Trains
*Swiss Travel System - Check out the Ticket Shop to find the best type of ticket or travel pass for you. If you travel more than 3 times in one year it's worth it to buy a half-price ticket (demi-tariff abonnement). With this you will only pay half price on most trains, boats and buses.
The SBB site has train schedules. To get to smaller villages you have to get off the train - there you will find a bus service called Post Bus.
*Train to Chamonix - boards at the Gare des Eaux-Vives, rue des Eaux-Vives, Geneva

Transport and Mobility are important issues when arriving Switzerland - whether you want to visit apartments to rent a place to live, go to the phone company shop to get installed, go shopping or simply get to know the area, you'll need to be mobile! The public transport system in Switzerland is very good, but there is a very limited bus service in France, so you may find that having a car is inevitable

Switzerland is covered with a dense road network. The mountains and gorges have to be negotiated and bridges and tunnels must be built. A lot of money is invested in road construction and a high standard of maintenance...

This research includes the commercial validation of a new effective, low-cost telematic transport system based on Demand Responsive public Transport (DRT). The research wants to make public transport more attractive and more satisfactory for specific needs ( implemented in finland).

e-Mobility, new concept! This presentation argues about new mobility needs and consequently new mobility services. According to their presentation, new mobility services will provide new markets and then new values! e-Mobility needs to be conducted in a new business models. Interesting!

Future of Transport was conducted in the 27 European Union Member States. The survey examined the current means of transport that EU citizens used to get around on a daily basis. These ranged from a car or motorbike, to public transport, cycling and walking