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Zizi Papacharissi is a professor and head of the communications department at the University of Illinois at Chicago. She has written a lot of really interesting stuff on social media and internet culture that she links to on the "research" page of her website. I've come across her stuff before and I think she's pretty cool!

It seems to be that Indiana University is a top school for social informatics research. Any others out there that we should be looking at in particular?

I went on Social-informatics.org which gives a list of study programs around the country and world.