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Commencement season is upon us, when college presidents and business leaders offer words of wisdom to graduates entering the "real world." But at a time when the college presidency has become a high-risk occupation and CEO turnover is accelerating, with 131 leaving their jobs in January alone, maybe they could benefit from some words of wisdom. What makes someone successful in a leadership position? We offer the following list of helpful hints. Many we learned along the way, through our time in academia and serving on corporate boards. Some we discovered by failing to do them ourselves, and others we picked up from our mentors and colleagues. 1. Think first, talk later. Everything you say will be taken literally. An offhand comment or ill-considered joke, once it has made its way through the local gossip vine or the national blogs, is guaranteed to haunt you. Don't ever think you're "off the record." 2. Talk less, listen more. This is especially true for a new leader brought in from the outside. Folks will immediately ask for your "vision" for transforming the place. This is a test: No one can reasonably expect a detailed plan before you understand the place's idiosyncrasies. Do not offer a grand plan before one exists. 3. Show up. Every constituency wants you to be physically in the room on important occasions; they don't want your surrogate. What you actually do when you get there--offer a toast, introduce a speaker, tell a quick story to kick off an event--may be less important than your physical presence. 4. Engage veteran employees. Spend time with those who have devoted their lives to the place, leaving their mark on future generations. Take them to lunch and hear their stories. You want them on your side and you'll learn from them. 5. Don't ignore the staff. In companies, they are the face of the business. At colleges, members of the staff are educators as well, wh

Search "Leadership" online, and you'll find a million articles offering advice on how to be a better leader. Eleven simple steps, nine strategies, five leadership tips - we're inundated with so-called education and training about how to lead well. The question remains, if the road to great leadership is so easy and accessible, why are there still so many ineffective, demotivating leaders who crush the potential of their employees and organizations? Eight years ago, I met "courage in leadership" expert Bill Treasurer, at an author retreat of Berrett-Koehler, the publisher of my first book Breakdown, Breakthrough, and was immediately impressed. I watched him quietly lead, and build a collaborative and open space for discussion, feedback, and dialogue among a diverse group of authors and publishing professionals. I liked him instantly and felt this man truly walked the talk. So I was excited to learn he has a new leadership book out called Leaders Open Doors out this week. Bill is Founder and Chief Encouragement Officer of Giant Leap Consulting, and the author of Courage Goes to Work. In his books, he shares his pioneering work in the new organizational development practice of courage-building. Bill insights have been featured in over 100 top publications, and he draws on his experience as a former member of the U.S. High Diving Team, during which time he executed over 1,500 high dives from heights that scaled to over 100 feet, requiring intense levels of courage every day to succeed as a top athlete. I caught up with Bill to ask him about his courage-focused brand of leadership, and what he teaches leaders to help them inspire, motivate and lead individuals and organizations forward. Kathy Caprino: Bill, we read so much about what makes a great leader today. What do you think is missing in all this advice we're inundated with? Bill Treasurer: Despite