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workshop capture templates for customer journeys, content workflows, business... - 0 views

jasonfurnell.wordpress.com/...business-model-canvas-and-more

servicedesign innovation customer workshop capture templates business business model

shared by fred Zimny on 03 Aug 11 - No Cached

Want To Transform Your Customer Experience? Learn More About Service Design | Forrester... - 0 views

bit.ly/nPGfHb

Customer Forrester experience

shared by fred Zimny on 13 Aug 11 - No Cached

Want To Transform Your Customer Experience? Learn More About Service Design | Forrester... - 0 views

blogs.forrester.com/...earn_more_about_service_design

servicedesign Customer Forrester

shared by fred Zimny on 13 Aug 11 - No Cached

Experience Mapping - a useful tool to gain customer insights | Antrops blogg - 1 views

blogg.antrop.se/...tool-to-gain-customer-insights

experience mapping

shared by fred Zimny on 14 Sep 11 - No Cached

Multilevel Service Design: From Customer Value Constellation to Service Experience Blue... - 0 views

jsr.sagepub.com/180

multilevel service servicedesign blueprinting constellation

shared by Simon Gough on 02 Feb 12 - No Cached

RODI Tool - Beta - 1 views

www.roditool.co.uk/login

ROI tools servicedesign

shared by Phillippa Rose on 14 Jul 11 - No Cached

Phillippa Rose on 14 Jul 11

The RODI Tool is an online APP that helps designers show their clients the benefits of putting time and money into good design. Using the RODI Tool is simple. Tell it what your client wants from their investment - like higher margins, loyal customers or better relationships with suppliers.

<div class="cArrow"> </div><div class="cContentInner">The RODI Tool is an online APP that helps designers show their clients the benefits of putting time and money into good design. Using the RODI Tool is simple. Tell it what your client wants from their investment - like higher margins, loyal customers or better relationships with suppliers.</div>

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