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Marketers at 80 percent of brands lack the customer data to drive effective marketing campaigns. Having a clear understanding of your customers is key to reaching your business goals. Here are strategies you can use to get to know your customers better. - Google Analytics - Customer Surveys - Good Old Fashioned Conversations - Leverage Social Media - Hold an Event The idea behind a thank you note is the same behind Get to Know Your Customers Day: In an era where things increasingly are digital and impersonal, going analogue can be a game changer.

Did you know that Get to Know Your Customers Day comes around once every quarter? As a business owner, manager or staff member, it's easy to get lost in the day-to-day needs of serving customers and keeping your business running smoothly. it's the tried and true method for How to Get Customers Online, learning your customers' pain points, improving your products and increasing your customer lifespan. Here are 10 ideas you can use for every Get to Know Your Customers Day: 1. Ask (and reward) your customers for taking a brief survey 2. Respond to negative reviews and rave reviews 3. Use your customers' names 4. Offer a loyalty program 5. Meet your customers where they are 6. Host an event and encourage them to get to know you 7. Throw a Customer Appreciation event 8. Keep the conversation going over email 9. Offer discounts tailored to your customers 10. Build conversation into your business practices