IT Conversations | Jon Udell's Interviews with Innovators | Seth Grimes (Free Podcast) - 0 views
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Jack Park on 26 May 09Seth Grimes is a business intelligence expert with a special interest in text analytics. In this conversation with host Jon Udell, he discusses how a new breed of tools is enabling companies to build "voice of the customer" applications that extract useful signals from the noisy chatter that's erupting everywhere online.