The main reasons for it are that firstly, it is not much high in cost and secondly, it can be easily incorporated in the systems having office products such as word, excel, PowerPoint ad outlook etc.
Switching over to the dynamics from the CRM database can bring good results for the company. The experts dealing in Microsoft Dynamics CRM, can help in upgrading the system. For this, installation and customization of the system may be needed. It would be done by the experts only.