Office Cleaning - Advice For The Cleaning Company - 0 views
started by McNamara Mahmoud on 21 May 13
started by McNamara Mahmoud on 21 May 13
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For contract cleaning businesses company cleaning may be the most competitive market to break into. Simply because they cannot locate a company which will consistently meet their needs their cleaners are changed by some organisations on a normal basis, every year or some even every six months. What we find is these organizations don't have a clear sign of what is expected from the clear. Over time they complain that standards have fallen.
That phrase standards have fallen is oft repeated with a business representative who is complaining concerning the cleaning. Which means you ask what part of the cleaning has or isn't being done. The reply is usually across the lines of, properly its all being done nevertheless the standard isn't what we have arrived at expect. So you then ask if they can provide specific examples so these can be rectified. Answer; certainly not its that standards have fallen. This is the most annoying part if you should be the cleaning services company. So that you get directly into visit the areas, talk to the cleaners and to the business. Very often you'll find nothing is obviously wrong with the washing and that everything according to the agreement is being achieved. This may well function as the start of the process of the organization trying to change you.
Why does this happen? It can happen for several of reasons, but the principle reason is that the customers expectations of the cleaning process is not shown in the cleaning schedule, as it changes as time passes or it may only be unrealistic and doesn't take account of natural deterioration in the building.
For instance it might be that some worker has found cup rings on their table and complained that they're perhaps not being washed. The products when contacted concerning this maintain that they can never clear that particular table because it is always saturated in papers. Or someone has moved their workstation and complained in regards to the number of fluff and dirt gathered domestic cleaning london around the wiring of their computer. As the cleaners are obviously maybe not performing a good job a result.
How are these issues study domestic cleaning london over come? The best way of avoiding these problems is to execute a cleaning study of the areas in a possible remedy proposed and which such facts may be highlighted. For case desks could be polished on a rota system and when it is time for a certain block of desks to be polished the people whose desks are being performed are informed of the impending clear and directed to clear their materials. If they don't then they can't complain if they are not polished.
Having made a detailed cleansing review it will then be possible to sit down with the client and discuss which elements they would prefer to occupy and which could be dismissed. On this basis an estimate may then be provided. Both sides are then very clear regarding the extent and standard of the clean. Just what exactly was subjective before becomes measurable and objective. The cleaners should know what is expected of them and the consumer should have an even more practical and objective domestic cleaning london evaluation of the cleansing. Cleaning surveys performed correctly can help you save issues and the possible lack of contracts.