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Suzana S

ISO 11620:2008 - Information and documentation -- Library performance indicators - 0 views

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    ISO 11620:2008 specifies the requirements of a performance indicator for libraries and establishes a set of performance indicators to be used by libraries of all types. It also provides guidance on how to implement performance indicators in libraries where such performance indicators are not already in use. The list and descriptions of the performance indicators are also summarized.
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