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"Attrition Among Chief Academic Officers Threatens Strategic Plans Turnover of Chief Academic Officers Threatens Strategic Plans 1 By Tim Mann The high turnover rate of chief academic officers is a disturbing but little-known fact in higher education today. Frequent turnover can hurt institutional planning and a college's capacity to achieve its strategic goals, especially during these times of economic strain and calls for change within the academy. The role of the CAO, or provost, varies based on a college's identity and how the president defines the job. But the chief academic officer almost always plays a vital role in shaping and executing the strategic plan, leading the design and refinement of academic programs, and recruiting and retaining faculty members. It takes several years to carry out major planning initiatives associated with institutional strategy, curriculum design, and the faculty. Without stable and effective CAO leadership, making progress toward institutional goals is extremely challenging, if not impossible."

"The Year Ahead in IT, 2012 January 6, 2012 - 3:00am By Lev Gonick This series of annual Year Ahead articles on technology and education began on the eve of what we now know is one of the profound downturns in modern capitalism. When history is written, the impact of the deep economic recession of 2008-2012 will have been pivotal in the shifting balance of economic and political power around the world. Clear, too, is the reality that innovation and technology as it is applied to education is moving rapidly from its Anglo-American-centered roots to a now globally distributed dynamic generating disruptive activities that affect learners and institutions the world over. Seventy years ago, the Austrian-born Harvard lecturer and conservative political economist Joseph Schumpeter popularized the now famous description of the logic of capitalism, Capitalism, Socialism, and Democracy. The opening of new markets, foreign or domestic … illustrate(s) the same process of industrial mutation - if I may use that biological term - that incessantly revolutionizes the economic structure from within, incessantly destroying the old one, incessantly creating a new one. This process of Creative Destruction is the essential fact about capitalism. Our colleges and universities, especially those in the United States, are among the most conservative institutions in the world. The rollback of public investment in, pressure for access to, and indeterminate impact of globalization on postsecondary education all contribute to significant disorientation in our thinking about the future of the university. And then there are the disruptive impacts of information technology that only exacerbate the general set of contradictions that we associate with higher education. The faculty are autonomous and constrained, powerful and vulnerable, innovative at the margins yet conservative at the core, dedicated to education while demeaning teaching devoted to liberal arts and yet powerfully vocatio

"January 22, 2012 States Push Even Further to Cut Spending on Colleges By Eric Kelderman For nearly four years, governors and state legislators have focused on little else in higher education but cutting budgets to deal with historic gaps in revenue. Now, with higher-education support at a 25-year low, lawmakers are considering some policy changes that have been off-limits in the past, such as consolidating campuses and eliminating governing boards. Such proposals reflect the reality that, in most states, money for higher education will be constrained for the foreseeable future. Systems in Georgia and New York have already taken the unusual step of combining campuses under a single president. Other states, such as Ohio, are talking about giving institutions more freedom from state regulations, although for college administrators there's a trade-off: They would get more flexibility but even less state money. On the agenda in many statehouses this year will be bills that would tie higher-education appropriations to the completion rates of students at public colleges. Such performance-based models, which have had a mixed record in recent decades, are again popular with lawmakers trying to squeeze the most out of every tax dollar and to reward colleges that are more efficient at producing graduates. Related Content State Support For Higher Education Falls 7.6% in 2012 Fiscal Year Calif. Governor Goes After For-Profits With Limits on Cal Grants Legislators aren't demanding that colleges be more cost-efficient just to reduce spending on higher education, says Travis J. Reindl, a higher-education researcher for the bipartisan National Governors Association. They also want to keep colleges affordable for students. "We'll still be talking about money, money, money," Mr. Reindl says of the legislative sessions ahead. "Governors are increasingly interested in how the money is being spent by higher education ... and how much of that money is going to come out of

"A Program Is Not a Plan January 13, 2011 By John N. Gardner and Andrew K. Koch One of the main thrusts of what has come to be called "the undergraduate student success movement" is misguided. Yes, we did mean to use the term "misguided." A strong word and a strong assertion, but we have equally strong evidence. Simply stated, higher education institutions in the United States focus heavily on student success programs, but rarely do they have a comprehensive plan to guide those programs. In the absence of a plan, redundancies and gaps occur, and retention stagnates. In short, a program or programs do not a successful plan make. Of course, making this assertion means that John Gardner, one of this essay's authors and a key architect in the national student success movement, has to admit that over the years he may not have given the best advice to all people at all times. For about three decades, Gardner has gone around the country telling college educators that their institutions need to adopt or adapt one form of student success program or another. Drawing from his experiences, the recommended program was often a first-year seminar -- a contemporary staple in the American college curriculum that dates back to the 1880s. And, in fact, research does correlate participation in first-year seminars with positive differences in student retention and graduation rates. At the same time that Gardner was advocating for first-year seminars in particular, he was also advocating for a broader philosophical approach to the first year. He coined the term, "the first-year experience," and meant it to encompass a total campus approach to the first year, not a single program. Upon reflection, it seems that speaking about one program extensively while at the same time advocating for a collective approach may have fostered a bit of confusion. And today the "first-year experience" can mean anything from a single course to a full-fledged coordinated effort to improve the fir

"June 25 Selma Botman: University's changes real, and hardly random USM's academic reorganization serves students, galvanizes faculty and saves administrative costs. Reorganizations typically generate concerns and doubts, not to mention a lot of satirical workplace humor. In one Dilbert comic strip, the manager announces a new strategy. "Let me guess," says Dilbert, "you're going to randomly reorganize the department, just like last month." One course of action higher education cannot be accused of is random reorganization. At USM and elsewhere, academic models that made sense a generation ago -- or even a millennium ago -- are long overdue for serious reconsideration. Prompted by a tighter focus on student success and the harsh realities of a new economic climate, USM has spent much of the past year rethinking how its academic programs should be organized. In May, the university's trustees approved an academic reorganization that will transform our university in profound ways. The new plan will further distinguish and energize our academic core, while repositioning us for future growth and sustainability. Most importantly, it will enhance the educational experience for our students. Through a collaborative effort that actively engaged faculty in the process, six schools and colleges have been consolidated into three new colleges. USM's two other colleges, Lewiston-Auburn College and the University of Maine School of Law, are not structurally affected. The plan eliminates the positions of three deans and will lead to the centralization of other administrative services, saving some $1.3 million. FOR THE STUDENTS So how will this plan benefit students? Our reorganization plan, which will be implemented during the 2010-2011 academic year, groups academic disciplines in order to encourage the growth of exciting new opportunities for interdisciplinary studies. This will be an intensely creative moment in USM's academic history. Faculty across the university are

"August 11, 2010, 01:00 PM ET President Obama Needs a Plan to Control College Costs By Kevin Carey During his higher education speech earlier this week, President Obama talked at some length about college costs: It's good that the president is talking about this. But I can't help but notice that when he talked during the health care debate about the looming Medicare solvency crisis and bending down the long-term medical cost curve, he immediately followed with an actual plan to control health care costs. That plan did not consist of simply challenging doctors and hospital administrators to try harder. Obama understood that doctors and hospital administrators are by and large rational actors who respond to incentives created by the system in which they work. If you want them to make different choices, you have to change the system itself. Which is exactly what he did."

"January 22, 2012 MIT Mints a Valuable New Form of Academic Currency James Yang for The Chronicle By Kevin Carey The Massachusetts Institute of Technology has invented or improved many world-changing things-radar, information theory, and synthetic self-replicating molecules, to name a few. Last month the university announced, to mild fanfare, an invention that could be similarly transformative, this time for higher education itself. It's called MITx. In that small lowercase letter, a great deal is contained. MITx is the next big step in the open-educational-resources movement that MIT helped start in 2001, when it began putting its course lecture notes, videos, and exams online, where anyone in the world could use them at no cost. The project exceeded all expectations-more than 100 million unique visitors have accessed the courses so far. Meanwhile, the university experimented with using online tools to help improve the learning experience for its own students in Cambridge, Mass. Now MIT has decided to put the two together-free content and sophisticated online pedagogy­-and add a third, crucial ingredient: credentials. Beginning this spring, students will be able to take free, online courses offered through the MITx initiative. If they prove they've learned the materi­al, MITx will, for a small fee, give them a credential certifying as much. In doing this, MIT has cracked one of the fundamental problems retarding the growth of free online higher education as a force for human progress. The Internet is a very different environment than the traditional on-campus classroom. Students and employers are rightly wary of the quality of online courses. And even if the courses are great, they have limited value without some kind of credential to back them up. It's not enough to learn something-you have to be able to prove to other people that you've learned it. The best way to solve that problem is for a world-famous university with an unimpeachable reputat

"February 2, 2012 Multiyear Study of Community-College Practices Asks: What Helps Students Graduate? By Jennifer Gonzalez Community colleges are brimming with programs and policies designed to help students complete their studies. Practices like requiring orientation and establishing early-academic-warning systems have sprouted since 2009, when President Obama announced that he wanted to make the United States the best-educated country in the world by 2020. Now the questions for the nation's community colleges are: Which of the practices work and why? And perhaps most important, how do colleges expand them to cover all students? A new, multiyear project led by the Center for Community College Student Engagement will attempt to get some answers. The research organization plans to analyze data from four different but related surveys and produce reports annually for the next three years. The surveys represent responses from the perspective of entering and experienced students, faculty members, and institutions. Kay M. McClenney, the center's director and a senior lecturer in the Community College Leadership Program at the University of Texas at Austin, says the project will allow community colleges to make more-informed decisions about how they spend money and about the type of policies and programs they want to emphasize. The first of three reports, "A Matter of Degrees: Promising Practices for Community College Student Success" was released last week. It draws attention to 13 strategies for increasing retention and graduation rates, including fast-tracking remedial education, providing students with experiential learning, and requiring students to attend orientation. The strategies specified in the report are not new. In fact, many of them can be found at two-year colleges right now. But how well those strategies are working to help students stay in college and graduate is another matter. The report found peculiarities among responses on similar topics, sugges

"April 20, 2011 CUNY Faculty Fears Course-Transfer Proposal Could Jeopardize Its Say on Curricula By David Glenn The City University of New York is weighing a plan to simplify the 23-campus system's extraordinarily complex transfer landscape, but faculty members object to the plan, saying it would water down general-education requirements and take away campus control of curriculum. As the university's Board of Trustees prepares to vote on the plan at its June 27 meeting, more than two dozen faculty committees have passed resolutions condemning the proposal. "CUNY seems to be trying to solve an administrative problem by putting forward a radical curricular overhaul," said Scott D. Dexter, a professor of computer and information science at CUNY's Brooklyn College and the director of his campus's core curriculum, in an interview this week. "That's what has people deeply concerned." Mr. Dexter and others are also worried about a proposal to revise the university's bylaws, which also happens to be scheduled for a vote at the trustees' June meeting. That proposal includes dozens of mostly cosmetic revisions, but one in particular has drawn faculty activists' ire: A paragraph about the faculty's rights and responsibilities would be altered to declare that the faculty "shall be responsible for the formulation of policy recommendations" on matters of curricula and academic practice. To many faculty members, the term "recommendations" sounds like a demotion from a historic understanding that they, not administrators, have direct responsibility for shaping the university's curricula. In a letter sent on Tuesday to the American Association of University Professors, Glenn Petersen, a professor of anthropology and international affairs at CUNY's Baruch College, wrote that the new language "appears to many of us to be a pre-emptive strike against the faculty as retribution for having recently questioned CUNY Central over an issue of general-education transfer policies within

"Higher ed plan envisions big changes to Utah campuses By Brian Maffly The Salt Lake Tribune Published Nov 15, 2010 02:12PM Ten years from now the senior year of high school could serve as a freshman year in college. Need-based aid might be more widely available. Attendance could be required at certain "gateway" college courses, currently plagued with failure rates approaching 40 percent. And taxing districts might support two-year instruction. Those are among ideas the state Board of Regents is floating in its HighEd 2020 Plan, assembled in recent months in response to Gov. Gary Herbert's instructions to better align higher education with Utah's economic needs. The foremost goal is to increase the portion of the state's adult population with college degrees from 39 percent to at least 55 percent, and another 11 percent with some kind of post-secondary certification. "That's not a goal driven by an educational need. That's a goal driven by a business need. The best research in the country says we are going to need the eighth-most educated work force by 2020," Regents Chairman David Jordan said. "If we are going to be prepared for the knowledge-based economy of the future, we need to increase the output of higher education. We have to attract both more students to the system and have to increase our completion percentage." Some 66 percent of jobs will soon require some type of post-secondary certification, according to a study by the Georgetown University Center on Education and the Workforce."

"MITx: The Next Chapter for University Credentialing? December 19, 2011 - 3:36pm By Audrey Watters A big announcement from MIT today: the university is launching a new online learning initiative, MITx, one that will allow non-enrolled students to take online courses and receive certification if they successfully complete them. MIT has long been known for being on the leading edge of higher education experimentation, most notably with MIT OpenCourseware. The decision by MIT faculty to make all of their course materials freely and openly available online is now a decade old, and some 100 million people have downloaded and accessed that content. But even with a catalog that boasts over 2,000 courses, MIT OCW has always been just that: courseware. All the syllabi, handouts, and quizzes, but no interaction with professors, no interaction with fellow learners, no grades, no college credit. MITx will act as a middle tier, of sorts, something between the traditional, on-campus experience of formally enrolled MIT students and the open and informal learning opportunities afforded by open courseware. But "this is not MIT light," insists Provost L. Rafael Reif. What MITx is is still very much under construction. The first class should be available in the spring of 2012, and it's not clear what course(s) will be offered (although it's a probably a safe bet that it's a science or engineering class). MIT describes MITx as a self-paced course, one with "interactivity, online laboratories and student-to-student communication." While the course itself will be free (and the custom-created course materials will be openly licensed, as with all MIT courses), students who wish to be graded will be able to pay for certification. There's no indication yet of what that fee will be. Nor is it clear how assessment for MITx will work -- will all students take quizzes and submit homework or just those who are paying for certification? Will students have access to instructors? If so, how?

"July 19, 2012 Inside the Coursera Contract: How an Upstart Company Might Profit From Free Courses How an Upstart Company Might Profit From Free Courses 1 Jim Wilson, The New York Times, Redux Andrew Ng, a co-founder of the company and a professor of computer science at Stanford U.: "We have a lot of white boards up around the office where these ideas are being written down and erased and written down and erased." Enlarge Image By Jeffrey R. Young Coursera has been operating for only a few months, but the company has already persuaded some of the world's best-known universities to offer free courses through its online platform. Colleges that usually move at a glacial pace are rushing into deals with the upstart company. But what exactly have they signed up for? And if the courses are free, how will the company-and the universities involved-make money to sustain them? Some clues can be found in the contract the institutions signed. The Chronicle obtained the agreement between Coursera and the University of Michigan at Ann Arbor, the first public university to make such a deal, under a Freedom of Information Act request, and Coursera officials say that the arrangement is similar to those with the other partners. The contract reveals that even Coursera isn't yet sure how it will bring in revenue. A section at the end of the agreement, titled "Possible Company Monetization Strategies," lists eight potential business models, including having companies sponsor courses. That means students taking a free course from Stanford University may eventually be barraged by banner ads or promotional messages. But the universities have the opportunity to veto any revenue-generating idea on a course-by-course basis, so very little is set in stone. Andrew Ng, a co-founder of the company and a professor of computer science at Stanford, describes the list as an act of "brainstorming" rather than a set plan. "We have a lot of white boards up around the office where these ideas

"August 8, 2010 Mass Video Courses May Free Up Professors for More Personalized Teaching By Marc Parry New York University plans to join the growing movement to publish academic material online as free, open courseware. But in addition to giving away content-something other colleges have done-NYU plans a more ambitious experiment. The university wants to explore ways to reprogram the roles of professors in large undergraduate classes, using technology to free them up for more personal instruction. This fall NYU will start publishing free online videos for every lecture in as many as 10 courses. They include classes on New York City history, the biology of the human body, introductory sociology, and statistics. Previous open-courseware projects tended to be text-based, with content like syllabi and lecture notes. NYU's site would expand the online library of academic videos available to the general public. What's more unusual, though, is the vision to build souped-up versions of the material for NYU students only. Freed from the copyright restrictions of publishing on the open Web, these video courses would have live links to sources discussed by professors in passing, as well as pop-up definitions and interactive quizzes."

"Mass Video Courses May Free Up Professors for More Personalized Teaching By Marc Parry New York University plans to join the growing movement to publish academic material online as free, open courseware. But in addition to giving away content-something other colleges have done-NYU plans a more ambitious experiment. The university wants to explore ways to reprogram the roles of professors in large undergraduate classes, using technology to free them up for more personal instruction. This fall NYU will start publishing free online videos for every lecture in as many as 10 courses. They include classes on New York City history, the biology of the human body, introductory sociology, and statistics. Previous open-courseware projects tended to be text-based, with content like syllabi and lecture notes. NYU's site would expand the online library of academic videos available to the general public. What's more unusual, though, is the vision to build souped-up versions of the material for NYU students only. Freed from the copyright restrictions of publishing on the open Web, these video courses would have live links to sources discussed by professors in passing, as well as pop-up definitions and interactive quizzes."

"A Bottom-Line Approach That Looks Beyond the Bottom Line For several years, a cadre of some of the savviest executives in higher education have been practically begging university administrators and trustees for the chance to advise them on a "strategic finance" approach to restructuring and planning. Until recently, they had a tough time getting college leaders even to set aside the time for a presentation on the topic-a free one at that. When you're preoccupied with the immediate demands for budget slashing, or perhaps still hoping that the state cutbacks and declines in donations are just another cyclical bump in the road, it is certainly understandable that you might duck a major reconsideration of the university's very financing model and mission. But with stimulus money drying up and signs of a full recovery still distant, the case for thoughtful reinvention becomes more compelling. Ellen Earle Chaffee, a former college president who heads up a Lumina Foundation for Education-backed project on strategic finance for the Association of Governing Boards of Universities and Colleges, says she is seeing more colleges "facing the monster" of their financial challenges. "People understand that we all need to get a grip here and figure out what we're going to do," Ms. Chaffee says. She spoke from her home in North Dakota last week, fresh from a meeting of college trustees where several more boards had signed up for the workshop. Simply put, strategic finance is an approach to planning and budgeting that involves rigorously identifying the full expenses of programs to gain a complete picture of their costs-including indirect costs (like utilities and marketing) that are rarely quantified to that scale. With that information, an institution or system can better identify where costs might be out of line and where to invest to take advantage of new opportunities, untapped demand, and, in the best tradition of the academic mission, societal need. Large public i

"The Quiet Revolution in Open Learning By Kevin Carey In the late days of March 2010, Congressional negotiators dealt President Obama's community-college reform agenda what seemed like a fatal blow. A year later, it appears that, remarkably, the administration has fashioned the ashes of that defeat into one of the most innovative federal higher-education programs ever conceived. Hardly anyone has noticed. Obama originally called for $12-billion in new spending on community-college infrastructure and degree completion. The money was to come from eliminating public subsidies to for-profit banks that made student loans. But late in the process, some lawmakers insisted that savings that had already occurred, because of colleges' switching into the federal direct-loan program in anticipation of the new law, didn't count as savings. Billions were pulled off the table, and the community-college plan was shelved. Two days later, negotiators found $2-billion. But they could spend it only on a U.S. Department of Labor program restricted to workers who had lost their jobs because of shifts in global trade. The fit with the president's expansive agenda seemed awkward, and the amount was pennies on the original dollar. Cynical commentators called it a "consolation prize." Then, the Education and Labor Departments decided to do something highly uncharacteristic of large federal bureaucracies: They began to talk. To one another. Constructively. What they devised could change higher education for huge numbers of students, many of whom will never attend a community college at all. The concept is simple: Community colleges that compete for federal money to serve students online will be obliged to make those materials-videos, text, assessments, curricula, diagnostic tools, and more-available to everyone in the world, free, under a Creative Commons license. The materials will become, to use the common term, open educational resources, or OER's. The open-resource movement has

"Wikipedia Aims Higher July 11, 2011 BOSTON - The United States' foremost custodian of public records had advice for professors whose colleagues still turn up their noses at Wikipedia. "If all else fails, you can tell them, 'If it's good enough for the archivist of the United States,' " said David Ferriero, who was appointed to the post in 2009, " 'we should at least take a look at it on campus.' " Five years ago, many professors had pegged Wikipedia as a pariah. Now, four years into its first coordinated effort to recruit professors and students to its cause, Wikipedia's overseers believe they have successfully recast the free, publicly edited encyclopedia as an ally of respectable scholarship. Two dozen universities now have courses where students are working on Wikipedia as part of their formal coursework. Many of those campuses have "Wikipedia ambassadors" tasked with helping professors weave writing and editing Wikipedia entries into the syllabus. Even Ferriero's office at the National Archives and Records Administration now employs a "Wikipedian in residence" in charge of fostering relationships with galleries, libraries, archives and museums. Late last week, the Wikimedia Foundation, which runs the encyclopedia, took another step toward assuming the mantle of an accessory of higher education: it held an academic conference. The first-ever Wikipedia in Higher Education Summit convened professors who had incorporated Wikipedia into their teaching, as well as others who were considering doing so, to talk about pros and cons of assigning students to improve the publicly edited online encyclopedia. The foundation also made it clear that Wikipedia plans to expand its relationship with academe. When the foundation started recruiting professors several years ago for its Public Policy Initiative - an effort to improve articles relating to U.S. public policy - it already had its eye set on developing "mechanisms and systems that would enabl

"Professors Consider Classroom Uses for Google Plus July 8, 2011, 5:43 pm By Jeff Young Google Plus LogoGoogle Plus, the social-networking platform, is so new that most Internet users are not yet able to see it-an invitation is required while the service is in its test phase. But some professors who have tried it say they already see possible uses for teaching and research if the service catches on. The new Google service, announced last week, is similar in many ways to Facebook. It provides a way to share updates, photos, and recommendations with friends and colleagues. One key difference is that Google Plus makes it easier to share information with isolated subgroups of contacts, rather than sending all updates to every online "friend." Facebook's default approach-sharing with everyone in your personal network-has created a dilemma for professors whose students want to be their online friends. Often the students inadvertently share their party pictures and other private material with their instructors on Facebook, giving some faculty members the feeling that they have crossed too far into students' personal space. Professors have also accidentally shared comments with students that they meant only for fellow instructors. Facebook does allow some selective sharing, but doing so is difficult to master. As a result, many professors have decided to reserve Facebook for personal communications rather than use it for teaching and research. "I don't friend my students, because the ability to share is so clunky on Facebook," says Jeremy Littau, an assistant professor of journalism at Lehigh University. "This gives us ways to connect with people that we can't do on Facebook." In Google Plus, users can assign each new contact to a "circle" and can create as many circles as they like. Each time they post an update, they can easily select which circles get to see it. B.J. Fogg, director of Stanford University's Persuasive Technology Lab a

Breaking Bad Habits: Navigating the Financial Crisis by Dennis Jones and Jane Wellman The "Great Recession" of 2009 has brought an unprecedented level of financial chaos to public higher education in America. Programs are being reduced, furloughs and layoffs are widespread, class sizes are increasing, sections are being cut, and students can't get into classes needed for graduation. Enrollment losses upwards of several hundred thousand are being reported-and only time will tell whether the situation is even worse. Reports of budget cuts in public institutions in the neighborhood of 15 to 20 percent (Pennsylvania, Virginia, New York, Florida, and California) are becoming common. Halfway through the 2009-2010 fiscal year, 48 states were projecting deficits for 2011 and 2012 (NASBO, 2009). Although states are reluctant to raise taxes, they evidently have less of a problem letting tuitions go up. And up they are going-California, Oregon, Washington, New York, Wisconsin, and Florida announced increases ranging from 10 to 33 percent. The normally tuition-resistant Florida legislature has authorized annual increases in undergraduate tuitions of 15 percent per year until they reach national averages for public four-year institutions. Around the country, the increases are setting off student protests reminiscent of the 1960's, variously directed at campuses, system boards, legislatures, and governors-complete with reports of violence and arrests. The New Normal Higher education has been through tough times before. The pattern of the last two decades has been a zigzag of reductions in state funds for higher education during times of recession, followed by a return to revenue growth about two years after the state coffers refill. But resources have not returned to pre-recession levels. So the overall pattern has been a modest but continuous decline in state revenues. Caption: Percent Change in Appropriations for Higher Education, 1960-2006

This article appeared in Planning for Higher Education v.38 no.3 April-June 2010. It discusses Planning for organizational change in the context of the use of the 2010 federal financial stimulus funds. It defines best practice as a balance in policy, procedure, and the relationship of key players.