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Organizational change can be a daunting prospect, but when broken down into manageable chunks the key factors of successful continuous process improvement can be applied. The U.S. Army confronts this issue all the time and part of their knowledge library outlines the critical success factors in planning and implementing such change. This process can readily be applied in higher education with just a bit of tailoring.

"January 17, 2012 Investors Backed by Publishing Giant Team Up With Calif. University to Start a Bilingual College By Goldie Blumenstyk A $100-million investment fund backed by the German publishing and media giant Bertelsmann and the endowment for two Texas public university systems is jumping into higher education with two ventures aimed key markets. One is a new bilingual college aimed at Hispanic students, in partnership with an affiliate of Chapman University. The other is a new London-based distance-education company that will assist European universities in creating, marketing, and managing online courses and degree programs. For the yet-to-be-named Hispanic-serving college, the new fund, called University Ventures, will form a partnership with Brandman University, an 11,000-student nonprofit institution now known for serving working adult students at its 25 campuses in California (plus one in Washington State) through online and face-to-face courses. Once known as Chapman University College, it was separately accredited from Chapman three years ago and renamed for a benefactor, the Brandman Foundation, in April. Gary Brahm, Brandman's chancellor, said his institution has a good record in serving and graduating Hispanic students, who make up more than a quarter of Brandman's enrollment. (It claims a six-year graduation rate for students, all of whom now enter with at least 12 credits, of 68 percent.) The new partnership with University Ventures presents a chance "to do something very significant in higher education and to do something very significant in California," he said in an interview on Monday. The program will be aimed at the many students from Spanish-speaking homes who have learned enough English to graduate from high school but either are too intimidated or too inadequately prepared to get through traditional college programs taught fully in English. "This has the opportunity to significantly improve their success," he said. Together, Unive

"Do Cities Need Universities to Survive? Nate Berg Jan 13, 2012 3 Comments Do Cities Need Universities to Survive? Courtesy: UCLA Share Print Email The so-called "town and gown" relationship between cities and universities has become increasingly important in recent years. As universities contribute more and more to the local economy through research, reputation and building, they're seen not only as educational and cultural institutions, but economic development tools. But how much should cities rely on universities? This essentially was the question posed to four university professors at a panel discussion in Los Angeles. Hosted by Zocalo Public Square and moderated by The Chronicle for Higher Education editor Jeff Selingo, the event asked whether universities can save cities. "We really can't believe that universities can save cities," said Gene Block, chancellor at the University of California Los Angeles. He argues that even though universities contribute to a city's culture and economy, they can't be fully relied upon to solve major foundational problems should they arise. And so far they haven't, according to Rice University President David Leebron. "I don't really see it so much as a question of whether universities can save cities. Cities generically aren't really in any danger," Leebron said. "The real question, I think, is can universities make our cities more competitive, and more competitive on a global scale?" Leebron said universities can play a major role in helping cities provide jobs and education that attract people and businesses from all over the world. "That's both in terms of what they can contribute to the economic advancement of the city, but also importantly what the universities contribute to the quality of life in the city and the quality of governance in the city," Leebron said. Arizona State University President Michael Crow said that universities will continue to be a part of ensurin

"Letting Go of Lecture December 23, 2011 - 3:00am By Paul Fain ROCKVILLE, Md. -- The remedial math class at Montgomery College thrums with the sounds of clicking keyboards and low murmurs. Students pack the room and stare intently at computer terminals. Missing, however, is the voice of a professor lecturing to the class. This modular classroom is a computer lab, not a lecture hall. There is no podium or other central spot for a professor. Several instructors are here, however, hovering around the room and helping students one at a time. Their role looks more like that of tutors than professors. Welcome to the "emporium" approach to remedial mathematics, a major change in teaching style. Remedial math is perhaps the biggest stumbling block in higher education. Roughly 60 percent of incoming community college students are unprepared for college-level work, typically in math and English, and place into developmental courses (the preferred term among academics). Success rates are the worst for math, and only a small portion of remedial math students ever complete a single college-level math course. Many get frustrated at their lack of progress and drop out, a major impediment in the push to get more Americans into and out of higher education with a credential. "The issue of remedial math is the key for the completion agenda," says Louis Soares, director of the postsecondary education program at the Center for American Progress. The problem was severe even at Montgomery College, which is widely considered to be a top two-year institution. Prior to the college's developmental math redesign, which went into effect this year, about half of the students who needed remedial math placed into the lowest levels of the developmental program. Of that group, just 15 percent successfully completed a college-level math course within 3.5 years of entry, according to college officials. Those numbers are hardly unusual in higher education, experts say. They may even be

"Cracking Open the Scientific Process Timothy Fadek for The New York Times A GLOBAL FORUM Ijad Madisch, 31, a virologist and computer scientist, founded ResearchGate, a Berlin-based social networking platform for scientists that has more than 1.3 million members. By THOMAS LIN Published: January 16, 2012 Recommend Twitter Linkedin comments (145) E-Mail Print Single Page Reprints Share The New England Journal of Medicine marks its 200th anniversary this year with a timeline celebrating the scientific advances first described in its pages: the stethoscope (1816), the use of ether for anesthesia (1846), and disinfecting hands and instruments before surgery (1867), among others. Science Times Podcast Subscribe This week: Opening science and doing it yourself, plus the malaria medicine of Chairman Mao. Podcast: Science Times Related Wordplay Blog: Open Science, Numberplay style! (January 16, 2012) When Breakthroughs Begin at Home (January 17, 2012) RSS Feed RSS Get Science News From The New York Times » Enlarge This Image Timothy Fadek for The New York Times LIKE, FOLLOW, COLLABORATE A staff meeting at ResearchGate. The networking site, modeled after Silicon Valley startups, houses 350,000 papers. Readers' Comments Readers shared their thoughts on this article. Read All Comments (145) » For centuries, this is how science has operated - through research done in private, then submitted to science and medical journals to be reviewed by peers and published for the benefit of other researchers and the public at large. But to many scientists, the longevity of that process is nothing to celebrate. The system is hidebound, expensive and elitist, they say. Peer review can take months, journal subscriptions can be prohibitively costly, and a handful of gatekeepers limit the flow of information. It is an ideal system for sharing knowledge, said the quantum physicist Michael Nielsen, only "if you're stuck with

"MyEdu & KnowU - Two Approaches to Social Media in Higher Ed Keith Hampson Higher education is trying hard to find the best ways to integrate social media into its practices. They've approached it from a number of angles: marketing, community building, student support, and instruction. Instigators behind the efforts include software vendors looking to build the next edu social platform, colleges, individual educators, and on less formal basis, the students themselves. As of late 2011, there are very few scalable, institution-wide initiatives - but a great deal of isolated experimentation by innovators. The opportunities seem endless, but higher education management professionals are on the lookout for the right approach to make social media work for them today. Not all areas of higher ed will be equally well-suited to the opportunities that social media presents. Of all of the possibilities, integrating social media and instruction may be the most difficult, for example - due to the conflicting properties of social media and higher ed. While social media is particularly well-suited to facilitating open-ended exchanges between people - with no clear or prescribed beginning and end - higher education has clear boundaries (e.g. course duration) and largely predetermined objectives (e.g. syllabi). Social media is user-generated and leaderless. Higher education is top-down and instructor-directed. Social media thrives when there are thousands, if not millions, of users. High volume provides online communities with enough activity and content to ensure that each user finds what and who they want with sufficient frequency. (Although Twitter and Linked In have over 100 million users, only a fraction of the users are of significance to any one user.) On the other hand, higher education instruction typically restricts participation to a single class (e.g. 100 students). This is not to say that higher education won't find ways to use social media for instructi

The Chronicle of Higher Education February 19, 2012 How 'Flipping' the Classroom Can Improve the Traditional Lecture By Dan Berrett Andrew P. Martin loves it when his lectures break out in chaos. It happens frequently, when he asks the 80 students in his evolutionary-biology class at the University of Colorado at Boulder to work in small groups to solve a problem, or when he asks them to persuade one another that the answer they arrived at before class is correct. When they start working together, his students rarely stay in their seats, which are bolted to the floor. Instead they gather in the hallway or in the aisles, or spill toward the front of the room, where the professor typically stands. Mr. Martin, a professor of ecology and evolutionary biology, drops in on the discussions, asking and answering questions, and hearing where students are stumped. "Students are effectively educating each other," he says of the din that overtakes his room. "It means they're in control, and not me." Enlarge Image How 'Flipping' the Classroom Can Improve the Traditional Lecture 2 Benjamin Rasmussen for The Chronicle Students discuss the relationship between finches' beak sizes and survival rates during Andrew Martin's evolutionary-biology class at the U. of Colorado at Boulder. Such moments of chaos are embraced by advocates of a teaching technique called "flipping." As its name suggests, flipping describes the inversion of expectations in the traditional college lecture. It takes many forms, including interactive engagement, just-in-time teaching (in which students respond to Web-based questions before class, and the professor uses this feedback to inform his or her teaching), and peer instruction. But the techniques all share the same underlying imperative: Students cannot passively receive material in class, which is one reason some students dislike flipping. Instead they gather the information largely outside of class, by reading, watching recorded lectures, or list

"The Coming Meltdown in Higher Education By Seth Godin For 400 years, higher education in the United States has been on a roll. From Harvard asking Galileo to be a guest professor in the 1600s to millions tuning in to watch a team of unpaid athletes play another team of unpaid athletes in some college sporting event, the amounts of time and money and prestige in the college world have been climbing. I'm afraid that's about to crash and burn. Here's how I'm looking at it. Most undergraduate college and university programs are organized to give an average education to average students. College has gotten expensive far faster than wages have gone up. The definition of "best" is under siege. The correlation between a typical college degree and success is suspect. Accreditation isn't the solution, it's the problem."

"Whither the Wikis? July 14, 2010 Of all the Web 2.0 tools that have become de rigueur on college campuses, wikis fundamentally embody the Internet's original promise of pooling the world's knowledge - a promise that resonates loudly in academe. And yet higher education's relationship with wikis - Web sites that allow users to collectively create and edit content - has been somewhat hot-and-cold. Wikipedia, the do-it-yourself online encyclopedia, vexed academics early on because of its wild-west content policies and the perception that students were using it as a shortcut to avoid the tedium of combing through more reliable sources. This frustration has been compounded by the fact that attempts to create scholarly equivalents have not been nearly as successful. Share This Story * Bookmark and Share * E-mail * Print Related Stories * Google and the Digital Humanities July 14, 2010 * The iPad for Academics July 12, 2010 * Blackboard's Big Buy July 8, 2010 * Driving Home the Point on Accessibility June 30, 2010 * Honorable Technology June 28, 2010 FREE Daily News Alerts Advertisement However, academe's disdain for the anarchical site has since softened; a number of professors have preached tolerance, even appreciation, of Wikipedia as a useful starting point for research. As the relationship between higher education and wikis matures, it is becoming clearer where wikis are jibing with the culture of academe, and where they are not. In most cases, using wikis to pool human knowledge of various topics into single, authoritative accounts falls into the "not" category. Academic culture abhors mass authorship. This is not only because many disciplines are given to disagreement and conflicting interpretations, but because scholars tend to chafe at the notion of not getting credit for their work, or having it fussed with by others. "Literature reviews and summaries of articles are never

Breaking Bad Habits: Navigating the Financial Crisis by Dennis Jones and Jane Wellman The "Great Recession" of 2009 has brought an unprecedented level of financial chaos to public higher education in America. Programs are being reduced, furloughs and layoffs are widespread, class sizes are increasing, sections are being cut, and students can't get into classes needed for graduation. Enrollment losses upwards of several hundred thousand are being reported-and only time will tell whether the situation is even worse. Reports of budget cuts in public institutions in the neighborhood of 15 to 20 percent (Pennsylvania, Virginia, New York, Florida, and California) are becoming common. Halfway through the 2009-2010 fiscal year, 48 states were projecting deficits for 2011 and 2012 (NASBO, 2009). Although states are reluctant to raise taxes, they evidently have less of a problem letting tuitions go up. And up they are going-California, Oregon, Washington, New York, Wisconsin, and Florida announced increases ranging from 10 to 33 percent. The normally tuition-resistant Florida legislature has authorized annual increases in undergraduate tuitions of 15 percent per year until they reach national averages for public four-year institutions. Around the country, the increases are setting off student protests reminiscent of the 1960's, variously directed at campuses, system boards, legislatures, and governors-complete with reports of violence and arrests. The New Normal Higher education has been through tough times before. The pattern of the last two decades has been a zigzag of reductions in state funds for higher education during times of recession, followed by a return to revenue growth about two years after the state coffers refill. But resources have not returned to pre-recession levels. So the overall pattern has been a modest but continuous decline in state revenues. Caption: Percent Change in Appropriations for Higher Education, 1960-2006

"UC online degree proposal rattles academics Nanette Asimov, Chronicle Staff Writer San Francisco Chronicle July 12, 2010 04:00 AM aking online college courses is, to many, like eating at McDonald's: convenient, fast and filling. You may not get filet mignon, but afterward you're just as full. Now the University of California wants to jump into online education for undergraduates, hoping to become the nation's first top-tier research institution to offer a bachelor's degree over the Internet comparable in quality to its prestigious campus program. "We want to do a highly selective, fully online, credit-bearing program on a large scale - and that has not been done," said UC Berkeley law school Dean Christopher Edley, who is leading the effort. But a number of skeptical faculty members and graduate student instructors fear that a cyber UC would deflate the university's five-star education into a fast-food equivalent, cheapening the brand. Similar complaints at the University of Illinois helped bring down that school's ambitious Global Campus program last fall after just two years. UC officials say theirs will be different. On Wednesday in San Francisco, UC's governing Board of Regents will hear about a pilot program of 25 to 40 courses to be developed after UC raises $6 million from private donors. The short-term goal is to take pressure off heavily enrolled general education classes like writing and math, Edley said. More for less Long term, the idea is to expand access to the university while saving money. Tuition for online and traditional courses would be the same. But with students able to take courses in their living rooms, the university envisions spending less on their education while increasing the number of tuition-paying students - helpful as state financial support drops. Savings estimates are "encouraging" but too preliminary to disclose, Edley said, noting that even if the pilot program succeeds, cyber UC is still several years away. Evidence

"The Real Challenge for Higher Education July 15, 2010 By Garrison Walters America, once the world's most educated nation, is fast losing ground. Although we are still second in overall education levels, we are much weaker -- 11th -- in the proportion of younger people with a college degree. In a world where knowledge increasingly drives economic competitiveness, this is a very serious problem. The issue is more than abstract economics, it's also a moral concern: Since 1970, the benefits of higher education have been very unequally apportioned, with the top income quartile profiting hugely and the bottom hardly moving at all (despite starting from a very low level). America's education problem has been apparent for 30 years or so, and there have been a lot of suggestions for making us competitive again. Ideas on the K-12 side include: better trained and motivated teachers, more and better early childhood programs, better prepared school leaders, improved curriculums, higher standards, financial incentives, better data systems, and more rigorous and frequent assessments. On the higher education side, proposals include: motivating professors and administrators with formulas that reward success rather than enrollment, more use of technology, more data, improved administration, and (at least for general education) more testing. And, of course, better funding is relentlessly advocated for the entire educational spectrum. All of these approaches have at least some potential to foster improvement. Some have already demonstrated benefits while some are being seriously oversold (more on that in a separate essay). My fundamental belief, though, is that even if one takes a very optimistic view of the achievable potential of each of these strategies and adds them together, the net result will be significant but insufficient improvement to allow us to catch up in educational levels. If our scope of action is limited to the ideas advanced so far, we will actually contin

"Despite scandal, for-profit education offers valuable model By Steven Pearlstein Wednesday, August 11, 2010 Last week's revelations about the high prices, uneven performance and shady marketing practices of for-profit universities have now cast a dark cloud over what had been the fastest-growing segment of higher education. Giant companies that pay big bonuses and use high-pressure sales tactics to foist overpriced services on unsophisticated consumers who take on more debt than they can handle -- tell me if this doesn't sound like the educational equivalent of the subprime mortgage scandal. I have two reasons to care about this. The first is that one of the biggest for-profits, Kaplan University, is part of The Washington Post Co., to which it has provided the handsome profits that have helped to cover this newspaper's operating losses. Although we in the Post newsroom have nothing to do with Kaplan, we've all benefited from its financial success. The more important reason is that these revelations are a setback for the only serious challenge to a hidebound higher education establishment caught up in a self-destructive arms race for students, faculty, athletes, research funding and charitable gifts -- a competition that has driven up costs at twice the rate of everything else even as schools lag in meeting the educational needs of students and society. "

"July 22, 2010, 06:01 AM ET A National Look at College Completion By Eric Hoover If you like data, then today's your day. The College Board has released two reports, both full of data pertaining to college completion. The first, The College Completion Agenda: 2010 Progress Report, comes from the College Board's Commission on Access, Admissions and Success in Higher Education, which measures state-by-state progress on 10 recommendations for raising the percentage of adults with an associate degree or higher to 55 percent by 2025. One of those recommendations is to "clarify and simplify the admission process," a task that sounds easy, but isn't. What's simple for one applicant is complicated for another; it all depends on many variables, such as family income, that define admissions know-how. Technology has helped "streamline" the admissions process, the report says. As of 2008, 73.4 percent of four-year colleges allow students to apply online, up from 38 percent in 2001. In the 2008-9 academic year, 20.4 percent of four-year colleges participated in a "national" application system, such as the Common Application, that allows students to apply to multiple colleges. "Perhaps the greatest issue is that of access to information and resources," the report says, "knowing that the above options exist, having the ability to pay application fees or the knowledge to seek fee waivers, and subsequently having access to the technology with which to complete one of the above options." The College Board and the National Conference of State Legislatures also released the College Completion Agenda: State Policy Guide on Wednesday."

"June 25 Selma Botman: University's changes real, and hardly random USM's academic reorganization serves students, galvanizes faculty and saves administrative costs. Reorganizations typically generate concerns and doubts, not to mention a lot of satirical workplace humor. In one Dilbert comic strip, the manager announces a new strategy. "Let me guess," says Dilbert, "you're going to randomly reorganize the department, just like last month." One course of action higher education cannot be accused of is random reorganization. At USM and elsewhere, academic models that made sense a generation ago -- or even a millennium ago -- are long overdue for serious reconsideration. Prompted by a tighter focus on student success and the harsh realities of a new economic climate, USM has spent much of the past year rethinking how its academic programs should be organized. In May, the university's trustees approved an academic reorganization that will transform our university in profound ways. The new plan will further distinguish and energize our academic core, while repositioning us for future growth and sustainability. Most importantly, it will enhance the educational experience for our students. Through a collaborative effort that actively engaged faculty in the process, six schools and colleges have been consolidated into three new colleges. USM's two other colleges, Lewiston-Auburn College and the University of Maine School of Law, are not structurally affected. The plan eliminates the positions of three deans and will lead to the centralization of other administrative services, saving some $1.3 million. FOR THE STUDENTS So how will this plan benefit students? Our reorganization plan, which will be implemented during the 2010-2011 academic year, groups academic disciplines in order to encourage the growth of exciting new opportunities for interdisciplinary studies. This will be an intensely creative moment in USM's academic history. Faculty across the university are

The point of the article is that good course design and good game design are based on the same factors: fair rules, clear goals, fair rules, and strong incentives to learn from errors and develop the knowledge and skills necessary to be successful. Judging by how many students choose games over coursework, it would appear course designers might have something to learn from game designers.

Creating Interdisciplinary Campus Cultures: A Model for Strength and Sustainability By Julie Thompson Klein AAC&U is pleased to copublish an important new book by Julie Thompson Klein, Creating Interdisciplinary Campus Cultures: A Model for Strength and Sustainability. With a foreword by AAC&U President Carol Geary Schneider, the book provides a systematic approach to interdisciplinarity on campus, grounded in a conceptual framework, and also presents a portfolio of pragmatic strategies. Creating Interdisciplinary Campus Cultures gives administrators and faculty the tools they need to craft persuasive arguments, make informed decisions anchored in the literature, and devise changes in policy and procedures that will foster successful and sustainable interdisciplinary research and education.

"They say that everything's relative, and this is certainly true in politics. Normally, the President signing a bill eliminating $87-billion in corporate student-loan welfare would be a huge deal. But when it happens in the same legislation that overhauls the entire American health-care system, people take less notice. And the successful student-loan reform, in turn, overshadowed the collapse of the Obama Administration's college-graduation agenda. That's the subject of an article I wrote for this week's New Republic."

"Kotkin (The City) offers a well-researched-and very sunny-forecast for the American economy, arguing that despite its daunting current difficulties, the U.S. will emerge by midcentury as the most affluent, culturally rich, and successful nation in human history."