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"Dancing with History: A Cautionary Tale © 2010 Brenda Gourley. EDUCAUSE Review, vol. 45, no. 1 (January/February 2010): 30-41 (Brenda Gourley (brendagourley1@gmail.com) was Vice Chancellor and CEO of The Open University in the United Kingdom and before that Vice Chancellor and CEO of the University of KwaZulu Natal in South Africa. She holds a variety of board memberships ranging across both private and public sector organizations.) We are living in historic, extraordinary times. Even taking into account the global economic downturn, the fact remains that never before has the world been so prosperous, never before have so many people lived such long and healthy lives, never before have we witnessed such dazzling technology, and never before have we reached, on average, such advanced levels of education. And yet never before have so many people lived in such poverty, never before have so many died from preventable diseases, never before has the planet itself been so threatened, and never before have so many people needed education. Indeed, I would argue that it is education that threads all these factors together: education fuels sustainable development and a reliable way out of poverty; education is fundamental to working democracies and enlightened citizenship; education promotes social justice and an understanding that is essential to the peace and harmony - and even the continued life - of our species on this planet. Through education and the institutions of higher education - that is, colleges and universities - new and innovative ways are being found to meet not only the needs of the 21st century but also the rights of people to be educated. We have unlocked formidable new capabilities, and if we pay attention, we can solve many of the problems that confront us. But to do so, education and universities will need to reach many, many more people than hitherto and will need to be relevant to our times. The questions to be asked are whether innovation

"U.S. Secretary of Education Arne Duncan today announced the Department of Education's final priorities and the grant application for the $650 million Investing in Innovation Fund (i3). The fund, which is part of the historic $5 billion investment in school reform in the American Recovery and Reinvestment Act (ARRA), will support the development of path-breaking new ideas, the validation of approaches that have demonstrated promise, and the scale-up of the nation's most successful and proven education innovations. "

"Disruption, Delivery and Degrees February 9, 2011 WASHINGTON -- Many college professors and administrators shudder at comparisons between what they do and what, say, computer or automobile makers do. (And just watch how they bristle if you dare call higher education an "industry.") But in a new report, the man who examined how technology has "disrupted" and reshaped those and other manufacturing industries has turned his gaze to higher education, arguing that it faces peril if it does not change to meet the challenge. The report, "Disrupting College," was also the subject of a panel discussion Tuesday at the Center for American Progress, which released the report along with the Innosight Institute. (A video recording of the event is available here.) Clayton M. Christensen, the Robert and Jane Cizik Professor of Business Administration at Harvard Business School, coined the term "disruptive innovation" in a series of books (among them The Innovator's Dilemma and The Innovator's Solution) that examined how technological changes altered existing markets for key products and services, usually by lowering prices or making them available to a different (and usually broader) audience. While Christensen's early work focused on manufacturing industries and commercial services like restaurants, he and his colleagues, in their more recent studies, have turned to key social enterprises such as K-12 education and health care. America's constellation of higher education institutions is ripe for such an analysis, Michael B. Horn, executive director of education at the Innosight Institute and a co-author of the report, said during Tuesday's event. (In addition to Christensen and Horn, the other authors are Louis Soares of the Center for American Progress and Louis Caldera of the Jack Kent Cooke Foundation.) Traditional institutions have "done so much for our country for so many decades and have played such an illustrious part in the country's success," said Horn. And while th

"Gates Wikipedia University? June 10, 2011, 12:42 pm By Richard Vedder I received an e-mail from James Loynd recently, commenting favorably on an appearance I made on PBS's News Hour. Mr. Loynd asked, "What if the best professors in every department were to video tape their lectures? A student could them work his/her way towards a degree off campus. Even chat-room discussions with grad students could assist the students. Testing could be…not necessarily on campus, maybe even at your local YMCA." Of course, this is not the first time the idea has been suggested, but the question arises: Why are we not moving aggressively to do something like this? More specifically, why doesn't someone-say, the Gates Foundation-hire 100 or so stellar professors in 20 disciplines to offer perhaps 150 to 200 absolutely superb courses online, with testing administered by an outside agency (say, the ACT, SAT, or Underwriter's Laboratories)? Even paying each professor $100,000 per course and allowing for 100 percent overhead, this would cost $30- to $40-million. There would be some expenses for administration and a need to redo lectures every few years, but the whole thing is within the financial capacity of several foundations in the private sector. The upshot would be that a student taking about 32 of the courses would have the equivalent of a B.A. degree, and it could be offered to the student free (with modest per-student private or government subsidies) or at very modest cost. If someone proposed to do this, of course, there would be all sorts of objections. Some would argue you need more disciplines included, more courses, etc. And who would accredit the institution issuing the degree? Most such objections are trivial or bogus-for example, a college student does not have to be offered detailed study in every discipline in order to acquire a body of knowledge over roughly a four-year period that is the equivalent of a decent-quality bachelor's degree. Some fu

"Is Education a Public Good or a Private Good? January 18, 2011, 10:02 am By Sandy Baum and Michael McPherson Advocates for more generous support of students frequently bemoan what they perceive as a social shift from viewing higher education as a "public good" to viewing it as a "private good." What they mean is that the public gets benefits from people going to college and should not be transferring responsibility for the costs of education to students themselves. This conversation would be more constructive if its terms were more clearly defined and its categories less starkly delineated. The concept of public goods is central to economic analysis of the role of government in the allocation of resources. Public goods are defined by two characteristics: 1) Non-excludability: It is not possible to exclude non-payers from consuming the good. 2) Non-rivalry in consumption: Additional people consuming the good do not diminish the benefit to others. National defense and mosquito control are standard examples of public goods. The military cannot exclude from protection individuals who fail to pay their taxes. If the neighborhood is sprayed for mosquitoes, everyone in the area will benefit, whether or not they have paid. Moreover, I am no less safe if you are also protected by our army and get no additional mosquito bites just because you are also free from the pests. Not many goods are perfect public goods. Some have one characteristic or the other. It is difficult to impose tolls on city streets (the streets are for the most part non-excludable), but traffic congestion is obviously a problem (rivalry). On the other hand, it is easy to prevent people who do not pay from entering a half-empty concert hall (excludable) but their presence (assuming they are well-behaved) would not diminish the enjoyment of those who are listening (non-rival). Higher education is not a pure public good. It is clearly possible to exclude people who do not pay. What people who

"Ranking the Rankings August 23, 2010, 9:01 am By Richard Kahlenberg If it's back to school, it must be time for the publication of college rankings. In recent days, U.S. News & World Report released its much-discussed rankings of U.S. colleges and universities, and the Shanghai Jiao Tong University declared its ranking of world universities. As my Innovations Blog colleague Richard Vedder noted recently, Forbes has its own rankings to compete with U.S. News, and Vedder (who helped Forbes come up with its methodology) argues that Forbes's is better-that is, ranks higher. My good friend Ben Wildavsky, a former education editor at U.S. News, discusses the proliferation of rankings in his fascinating new book, The Great Brain Race: How Global Universities Are Reshaping the World. Wildavsky devotes a lengthy chapter to global rankings and compares and contrasts the two main international rankings-the Shanghai rankings, which look primarily at science research (counting factors such as the number of alumni and faculty who have Nobel Prizes and citations in science journals) with those of the Times Higher Education Supplement, which heavily weights academic peer evaluations. Despite their fundamental differences, Wildavsky notes, in 2008, the top 10 in the two lists had seven overlapping institutions. My own favorite in the rankings game is The Washington Monthly, which today released the 2010 rankings of "What Can Colleges Do for the Country." While other guides "help students and parents decide how to spend their tuition dollars wisely," the Monthly says its goal is "to tell citizens and policy makers which colleges [are] spending their tax dollars wisely." The Monthly ranks colleges and universities based on whether they promote social mobility; research, and service. As I've noted elsewhere, one of the intriguing findings of the Monthly's social mobility ranking is that public universities systems where affirmative action by race has bee

"A Curricular Innovation, Examined (Part 3) December 16, 2010 'It Should Be Fine' Perhaps all of the back-and-forth about StraighterLine - the news stories, the blog posts, the assorted incidents of backlash, the endless tug-of-war over who awards credit for what - might be boiled down to two essential questions: Are StraighterLine's courses truly more or less equivalent to the courses that many college students are already taking? And, more broadly, at what point does any educational experience - specifically, in StraighterLine's case, an introductory-level general education class - become worthy of college credit? The former question addresses the level on which Burck Smith would like for his brainchild to be evaluated; the latter is an issue that he actively seeks to avoid. In a long series of emails over the course of several weeks, as well as one 90-minute telephone interview, Smith repeatedly and expressly urged me to "make sure to compare our courses to other colleges' general education courses with whatever evaluation standards they use rather than what they say they do or wish they did." "…[E]veryone else is doing the same thing," Smith said, "but they're allowed to be accredited and approved and sort of part of the club." If one accepts Smith's terms of debate, it is difficult to argue with him. Surely accredited institutions offer plenty of courses that are not of the utmost quality. And colleges and universities do turn a profit on many large, introductory-level courses - particularly courses that are taught by low-paid temporary instructors, or broadcast online to vast numbers of students - and that profit is used, as Carey's Washington Monthly article puts it, "to pay for libraries, basketball teams, classical Chinese poetry experts, and everything else." How colleges pay their classical Chinese poetry experts is not Smith's concern; on the contrary, he views himself as something of a consumers' adv

"Special Report A Curricular Innovation, Examined (Part 2) December 16, 2010 Advising and Tutoring There are two basic ways that students can seek outside assistance. For administrative or customer service questions, they can contact their course adviser; for questions related to the actual course material, they have the allotted 10 hours of SmarThinking tutoring (minus five minutes per session for "processing"). I found that my course adviser -- who (along with Burck Smith and StraighterLine generally) had no knowledge of this article until after I finished the class -- was available and willing to assist me; I e-mailed him at least a half dozen times as I went through the course, and in each case he wrote back within a day, and often sooner (his replies tended to be very brief but -- more often than not -- helpful). The tutoring arrangement is less convenient. For those unfamiliar with the service, SmarThinking tutoring takes place in a sort of chat session; the interface is a large white browser window into which students can type questions and their tutors can type responses. My questions showed up in large red letters, while my tutor's replies were in large blue ones. This was helpful for distinguishing between my words and those of my tutor, although the format of the chat session is such that our words often overlapped and became illegible. When one "page" of type is filled up, the chat session opens a new, blank page, and my tutor and I frustrated one another - and wasted time - by inadvertently moving back and forth between pages. Special Report Inside Higher Ed's Serena Golden took StraighterLine's Economics 101 course this year. This article recounts her experiences and what they reveal about the much-discussed curricular experiment. Tutors have no access to the course materials or any of the work that students have done, so each question must be explained in the absence of any context - and unlike at a university tutoring center, where this m

"A Curricular Innovation, Examined December 16, 2010 It was the fall of 2010, and I was taking an introductory macroeconomics course. As I sat at my computer clicking through the lesson presentation for Chapter Eight: Basic Macroeconomic Relationships, my eye was caught by a "Real World Example": "Is the U.S. housing market out of equilibrium? For a current example of equilibrium in action, read 'Housing Bubble - or Bunk? Are home prices soaring unsustainably and due for plunge? A group of experts takes a look - and come to very different conclusions.' Keep the housing market in mind as you go through this topic, and use your new knowledge to draw your own conclusions." Few professors of economics would argue with the idea that it's important to relate the material in a macroeconomics course to events both current and historical. But what kind of professor would tie his class lessons to economic news more than five years out of date -- and now painfully ironic to boot? The answer, at least in this case, is no professor at all. I took my introductory economics class through StraighterLine, an online provider of higher education that has made numerous headlines over the past couple of years for its unusual business model. Students can take StraighterLine courses for an exceptionally low price, then receive college credit through one of StraighterLine's partner colleges, or through another institution that awards credit for courses evaluated by the American Council on Education's Credit Recommendation Service (ACE CREDIT recommends college credit for 15 of StraighterLine's courses, including the lab and non-lab versions of two science classes) -- StraighterLine itself is not accredited. "

"Is Increasing Teaching Loads a Wise Idea? March 24, 2011, 11:00 am By Richard Vedder The Governor of Ohio, John Kasich, faced with a massive looming budget deficit ($8-billion), has come forth with a budget that is, by staid Ohio standards, rather innovative, calling for selling assets (e.g., prisons), radically restructuring nursing home care for the elderly, etc. His higher-education budget amounts, while down from previous years, were not down as much as university presidents feared (unlike in neighboring Pennsylvania, faced with similar budgetary woes, where university operating subsidies are proposed to be reduced over 50 percent). But one proposal is bound to raise a ruckus: The governor has asked that all full-time faculty members teach one more course every two years. This probably means an increase in teaching load that averages roughly 10 percent for full-time faculty, more for senior research-oriented professors. Like most in higher education, I prefer it when legislators and governors say "cut expenses by X percent-by whatever means is best given your academic mission," then when they say "increase teaching loads by X in order to reduce instructional costs in the long run." Even if a teaching load increase is going to be mandated, it is better done at an institutional level-University X must have its existing staff teaching Y percent more courses-than at the level of the individual instructor. That approach allows universities to raise teaching loads a good deal for some, but not at all for persons who are, for example, highly productive researchers who should be spending time in the laboratory rather than the classroom. Also, many faculty are actually paying their own way via federal or other research grants, and besides being foolhardy to increase their teaching loads, it might even violate those grants to take on additional teaching responsibilities. Having said all of that, however, I understand where John Kasich is coming from, a

"May 2, 2011 Balance Your Budget by Cleaning House By Michael J. Bugeja As we approach the end of another academic term, some institutions are still living off of stimulus money that did little to inspire solutions to mammoth budget cuts looming for the 2012 academic year, which promises to be one of the most difficult in memory for higher education. I direct the journalism school at Iowa State University, a land-grant institution that strives to make education affordable in good or bad economic times. We've experienced layoffs, firings, and furloughs, and are still in the process of reorganizing within my college of liberal arts and sciences. My school is the largest academic program in the largest college at ISU, and our budget has been slashed by more than 20 percent in the past four years. Nevertheless, in the next academic year, we'll balance our budget without increasing workload for most professors, while graduating students sooner-thanks to streamlined curricula, enhanced by advising. To accomplish those goals, the journalism school and other units at the university have adopted or are in the process of adopting several of the methods below: 1. Curtail curricular expansion. Nothing is more responsible for the increasing cost of higher education than ever-expanding pedagogies. Too many professors want their course loads to harmonize with their research interests, and many create courses based on the latest technology. Others are unwilling to teach basic introductory courses, preferring to farm those out to underpaid adjuncts. Worse yet, administrators typically reward professors for new course creation. Expanding pedagogies are a part of our academic culture, but they must be curtailed. Early adopters should introduce new technology into existing classes, and hires should be made not on the promise of creating new curricula but on teaching within the existing ones. Promotion-and-tenure documents should be revised to reward innovation within the present c

March 18, 2012 A Boom Time for Education Start-Ups Despite recession investors see technology companies' 'Internet moment' By Nick DeSantis Harsh economic realities mean trouble for college leaders. But where administrators perceive an impending crisis, investors increasingly see opportunity. In recent years, venture capitalists have poured millions into education-technology start-ups, trying to cash in on a market they see as ripe for a digital makeover. And lately, those wagers have been getting bigger. Investments in education-technology companies nationwide tripled in the last decade, shooting up to $429-million in 2011 from $146-million in 2002, according to the Na­tional Venture Capital Association. The boom really took off in 2009, when venture capitalists pushed $150-million more into education-technology firms than they did in the previous year, even as the economy sank into recession. "The investing community believes that the Internet is hitting edu­cation, that education is having its Internet moment," said Jose Ferreira, founder of the interactive-learning company Knewton. Last year Mr. Ferreira's company scored a $33-million investment of its own in one of the biggest deals of the year. Enlarge Image A Boom Time for Education Start-Ups 2 Mark Abramson for The Chronicle Huge advances in computing power at colleges have created a fertile ground for companies offering technology services, like the computer-learning group Knewton (above), where staff members recently gathered for a meeting. The scramble to make bets on a tech-infused college revolution has led to so many new companies that even Mr. Ferreira can't keep track. Udacity, Udemy, and University­Now all have plans to revolutionize online learning. There's the Coursebook, a young online-learning start-up. And Coursekit, a nascent challenger to Blackboard in the market for learning-management software. And Courseload, the Indiana-based digital-textbook enterprise. And CourseRank, the cl

"January 17, 2012 Investors Backed by Publishing Giant Team Up With Calif. University to Start a Bilingual College By Goldie Blumenstyk A $100-million investment fund backed by the German publishing and media giant Bertelsmann and the endowment for two Texas public university systems is jumping into higher education with two ventures aimed key markets. One is a new bilingual college aimed at Hispanic students, in partnership with an affiliate of Chapman University. The other is a new London-based distance-education company that will assist European universities in creating, marketing, and managing online courses and degree programs. For the yet-to-be-named Hispanic-serving college, the new fund, called University Ventures, will form a partnership with Brandman University, an 11,000-student nonprofit institution now known for serving working adult students at its 25 campuses in California (plus one in Washington State) through online and face-to-face courses. Once known as Chapman University College, it was separately accredited from Chapman three years ago and renamed for a benefactor, the Brandman Foundation, in April. Gary Brahm, Brandman's chancellor, said his institution has a good record in serving and graduating Hispanic students, who make up more than a quarter of Brandman's enrollment. (It claims a six-year graduation rate for students, all of whom now enter with at least 12 credits, of 68 percent.) The new partnership with University Ventures presents a chance "to do something very significant in higher education and to do something very significant in California," he said in an interview on Monday. The program will be aimed at the many students from Spanish-speaking homes who have learned enough English to graduate from high school but either are too intimidated or too inadequately prepared to get through traditional college programs taught fully in English. "This has the opportunity to significantly improve their success," he said. Together, Unive

"January 22, 2012 MIT Mints a Valuable New Form of Academic Currency James Yang for The Chronicle By Kevin Carey The Massachusetts Institute of Technology has invented or improved many world-changing things-radar, information theory, and synthetic self-replicating molecules, to name a few. Last month the university announced, to mild fanfare, an invention that could be similarly transformative, this time for higher education itself. It's called MITx. In that small lowercase letter, a great deal is contained. MITx is the next big step in the open-educational-resources movement that MIT helped start in 2001, when it began putting its course lecture notes, videos, and exams online, where anyone in the world could use them at no cost. The project exceeded all expectations-more than 100 million unique visitors have accessed the courses so far. Meanwhile, the university experimented with using online tools to help improve the learning experience for its own students in Cambridge, Mass. Now MIT has decided to put the two together-free content and sophisticated online pedagogy­-and add a third, crucial ingredient: credentials. Beginning this spring, students will be able to take free, online courses offered through the MITx initiative. If they prove they've learned the materi­al, MITx will, for a small fee, give them a credential certifying as much. In doing this, MIT has cracked one of the fundamental problems retarding the growth of free online higher education as a force for human progress. The Internet is a very different environment than the traditional on-campus classroom. Students and employers are rightly wary of the quality of online courses. And even if the courses are great, they have limited value without some kind of credential to back them up. It's not enough to learn something-you have to be able to prove to other people that you've learned it. The best way to solve that problem is for a world-famous university with an unimpeachable reputat

"January 22, 2012 States Push Even Further to Cut Spending on Colleges By Eric Kelderman For nearly four years, governors and state legislators have focused on little else in higher education but cutting budgets to deal with historic gaps in revenue. Now, with higher-education support at a 25-year low, lawmakers are considering some policy changes that have been off-limits in the past, such as consolidating campuses and eliminating governing boards. Such proposals reflect the reality that, in most states, money for higher education will be constrained for the foreseeable future. Systems in Georgia and New York have already taken the unusual step of combining campuses under a single president. Other states, such as Ohio, are talking about giving institutions more freedom from state regulations, although for college administrators there's a trade-off: They would get more flexibility but even less state money. On the agenda in many statehouses this year will be bills that would tie higher-education appropriations to the completion rates of students at public colleges. Such performance-based models, which have had a mixed record in recent decades, are again popular with lawmakers trying to squeeze the most out of every tax dollar and to reward colleges that are more efficient at producing graduates. Related Content State Support For Higher Education Falls 7.6% in 2012 Fiscal Year Calif. Governor Goes After For-Profits With Limits on Cal Grants Legislators aren't demanding that colleges be more cost-efficient just to reduce spending on higher education, says Travis J. Reindl, a higher-education researcher for the bipartisan National Governors Association. They also want to keep colleges affordable for students. "We'll still be talking about money, money, money," Mr. Reindl says of the legislative sessions ahead. "Governors are increasingly interested in how the money is being spent by higher education ... and how much of that money is going to come out of

"December 31, 2011 Let's Improve Learning. OK, but How? By W. Robert Connor Does American higher education have a systematic way of thinking about how to improve student learning? It would certainly be useful, especially at a time when budgets are tight and the pressure is on to demonstrate better results. Oh, there's plenty of discussion-bright ideas, old certainties, and new approaches-and a rich discourse about innovation, reinvention, and transformation. But the most powerful ideas about improving learning are often unspoken. Amid all the talk about change, old assumptions exert their continuing grasp. For example, most of us assume that expanding the number of fields and specialties in the curriculum (and of faculty to teach them), providing more small classes, and lowering teaching loads (and, hence, lowering student-faculty ratios) are inherently good things. But while many of those ideas are plausible, few have been rigorously evaluated. So maybe it's time to stop relying on assumptions about improving learning and start finding out what really works best. A genuine theory of change, as such a systematic evaluation of effectiveness is sometimes called, would be grounded in knowledge about how students learn, and in the best way to put that knowledge to work. The theory should also be educationally robust; that is, it should not just help colleges expose students to certain subject matter, but also challenge institutions to help students develop the long-lasting survival skills needed in a time of radical and often unpredictable change. And it must also have its feet on the ground, with a sure footing in financial realities. Above all, those who would develop a truly systematic way of thinking about and creating change must be able to articulate their purpose. Given the great diversity of institutional types, student demographics, history, and mission among American colleges and universities, it's hard to discern a shared sense of purpose. But when f

"The Single Most Important Experiment in Higher Education By Jordan Weissmann Jul 18 2012, 8:00 AM ET 130 Online education platform Coursera wants to drag elite education into the 21st century. Now, it's getting buy-in from the academy. 615_Harvard_Student_Online_Computers_Reuters.jpg (Reuters) As of yesterday, a year-old startup may well have become the most important experiment yet aimed at remaking higher education for the Internet age. At the very least, it became the biggest. A dozen major universities announced that they would begin providing content to Coursera, an innovative platform that makes interactive college classes available to the public free on the web. Next fall, it will offer at least 100 massive open online courses -- otherwise known as MOOCs*-- designed by professors from schools such as Princeton, CalTech, and Duke that will be capable of delivering lessons to more than 100,000 students at a time. Founded by Stanford computer scientists Daphne Koller and Andrew Ng, Coursera is one of a handful of efforts aimed at using the web's cost savings to bring Ivy League-quality courses to the masses. Its peers include the joint Harvard-MIT project edX and Udacity, a free online university created by Google executive and former Stanford professor Sebstian Thrun. (Another high-profile startup, Minerva, is attempting to create an actual "online Ivy" that students will pay to attend.) But the deals Coursera announced Tuesday may well prove to be an inflection point for online education, a sector that has traditionally been dominated by for-profit colleges known mostly for their noxious recruitment practices and poor results. That's because the new partnerships represent an embrace of web-based learning from across the top tier of U.S. universities. And where the elite colleges go, so goes the rest of academia. Coursera has previously teamed with Stanford, Princeton, University of Pennsylvania, and University of Michigan to offer 43 courses,

"July 19, 2012 Inside the Coursera Contract: How an Upstart Company Might Profit From Free Courses How an Upstart Company Might Profit From Free Courses 1 Jim Wilson, The New York Times, Redux Andrew Ng, a co-founder of the company and a professor of computer science at Stanford U.: "We have a lot of white boards up around the office where these ideas are being written down and erased and written down and erased." Enlarge Image By Jeffrey R. Young Coursera has been operating for only a few months, but the company has already persuaded some of the world's best-known universities to offer free courses through its online platform. Colleges that usually move at a glacial pace are rushing into deals with the upstart company. But what exactly have they signed up for? And if the courses are free, how will the company-and the universities involved-make money to sustain them? Some clues can be found in the contract the institutions signed. The Chronicle obtained the agreement between Coursera and the University of Michigan at Ann Arbor, the first public university to make such a deal, under a Freedom of Information Act request, and Coursera officials say that the arrangement is similar to those with the other partners. The contract reveals that even Coursera isn't yet sure how it will bring in revenue. A section at the end of the agreement, titled "Possible Company Monetization Strategies," lists eight potential business models, including having companies sponsor courses. That means students taking a free course from Stanford University may eventually be barraged by banner ads or promotional messages. But the universities have the opportunity to veto any revenue-generating idea on a course-by-course basis, so very little is set in stone. Andrew Ng, a co-founder of the company and a professor of computer science at Stanford, describes the list as an act of "brainstorming" rather than a set plan. "We have a lot of white boards up around the office where these ideas

"Experts Ponder the Future of the American University By Karin Fischer and Ian Wilhelm Washington American universities have long set a global standard for higher education. But U.S. institutions will have to change, an international panel of experts said Monday, if they want to retain their edge and help the country in an economy ever more dependent on knowledge and innovation. "The American model is beginning to creak and groan, and it may not be the model the rest of the world wants to emulate," said James J. Duderstadt, president emeritus of the University of Michigan at Ann Arbor and one of the speakers on a panel assembled by the Woodrow Wilson International Center for Scholars here to discuss the university of the future and the future of the university. The other panel members largely agreed with Mr. Duderstadt's assertion that higher education could be among the next economic sectors to "undergo a massive restructuring," like the banking industry has seen. Among the factors that could lead to change, they said, are the globalization of commerce and culture, the accessibility of information and communication technologies, and the shift in demographics in developed countries that will result in the need to educate greater numbers of working adults. One model of a new approach to education could be the for-profit University of Phoenix, whose president, William J. Pepicello, also spoke at the Wilson Center forum. He argued that higher education must be more responsive to and tailor the curriculum to students' needs. Web sites like Google and Yahoo take note of users' preferences to give them information more attuned to their needs, he noted, adding, "Is there any reason why a higher-education platform shouldn't be able to adapt?"

For decades IT has been a major driver of efficiency. In the future it may be a major driver of growth as well. That fundamental shift means that IT organizations will be central to change, but they also will undergo significant changes themselves. They will be called upon to innovate and experiment to drive incremental growth, to bridge intellectual resources in unusual ways and to facilitate broad-based changes that extend well beyond just IT.