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This is a great post and it's great that it comes from an academic. In our sessions we do often get bogged down in the "but it's never as good as face to face" debates. I think it's partially because some people can only see e-learning as being all or nothing i.e. your course is online or it's not rather than considering areas of their teaching that might benefit from a bit of e.

Another use for the text messaging services we are considering in ESD?

I should really make a list of "requirements" to take to the meeting to find out whether the service being presented would indeed allow all this stuff. I was at a training course last Friday on audience voting systems and we had a go at using a thing called PollEverywhere which allows voting by text, web or twitter. David, I think you've mentioned PollEverywhere before? It is rather good. You can get a free Higher Ed account for up to 32 participants...doesn't do any reporting, or there's a variety of paid plans which give access to more sophisticated features. It's quite neat. http://www.polleverywhere.com/