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Rob Hodges

Location Important Details In Secure Data Storage - 0 views

emc powerlink storage support

started by Rob Hodges on 12 Mar 12
  • Rob Hodges
    Information availability is essential to your enterprise operations and unplanned interruptions to your information and purposes can severely influence your backside line. EMC support proactively identifies and resolves potential issues earlier than they influence your operations by offering secure, high-speed, round the clock support with your EMC info infrastructure. If troubling issues arise, EMC support's proven processes guarantee the quickest attainable response, escalation, and resolution time to maximize info availability.

    EMC supports comprehensively to help your entry sources each time you would like them and derive most worth out of your EMC information infrastructure. You are able to make the most of revolutionary on-line EMC support tools, proactive safe remote support potentialities, and a portfolio of innovative options to customize your support.

    EMC on-line support tools present you with fast entry to EMC technical experience with the product and service associated info via EMC Powerlink registration, this highly effective suite places you in control, with solutions to your technical questions and fast support handle product or performance issues.

    EMC on-line support tools primarily embody stay chat, support forum, support by product, search support, software program downloads and licensing, interoperability and product Lifecycle data, and product and diagnostic tools and many others.

    EMC safe remote support delivers the "four A's" (Automation, Authentication, Authorization and Audit) that required for an efficient end-to-end remote support resolution. Service event Packs assist you purchase the experience of EMC technical professionals whenever you wish them, pace time-to-service by eliminating procurement processes and forecast and allocate finances for service event necessities.

    Personalized support options enable you to orient your EMC support to fulfill your wants. With innovative support offerings, you benefit from elevated support in a specific product, coordinated service events, and streamlined downside decision. EMC personalized support offerings primarily embody Customer Support Engineer, Designated Support Engineer, Developer Support, Software Upgrade Service and Technical Account Manager and so on. EMC companions with key utility and Virtualization leaders for conjunctive support for splice environments and EMC proven solutions. Splice center investments, agreements, and training allow deployments with Oracle, Cisco, Microsoft, SAP, and VMware for seamless support, quick implementations, decrease costs, and simplified operational administration.

    EMC support option is your entry to the industry's main customer support expertise. Backed by the trusted experience of the global technical professionals, EMC uses proven processes and revolutionary service tools to support you obtain enterprise goals. EMC support options supply you three clear options Basic, Enhanced, and Premium to satisfy a variety of application and enterprise necessities. Select the correct EMC support option in your application and data infrastructure, to enrich the wants and abilities of your organization.

    EMC support option can gives you the perfect worth to handle your operational requirements like as:

    · EMC Basic Support Option: enterprise hours support essentials, together with technical support, supply of substitute parts, rights to new releases of software program, and 24x7 accesses to on-line support sources.

    · EMC Enhanced Support Option: manufacturing environments 24x7 support, together with round the clock technical support, installation of non customer exchangeable models, subsequent enterprise day on-site answer, and proactive remote monitoring and solution.

    · EMC Premium Support Option: critical support for quickest resolution, together with 24x7 technical support and monitoring, precedence on-site response for crucial issues, update installation of operating environment, and installation of all substitute components.

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