Better : a surgeon's notes on performance - 0 views
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KPI_Library Bookmarks on 17 Feb 11By Atul Gawande. Published by Metropolitan, 2007. This book, written by a doctor, looks at how doctors try to match their best intentions with best performance.
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KPI_Library Bookmarks on 17 Feb 11This book was mentioned as one that a GSCC instructor uses in her class; thread is Instructional Strategies: Peer Engagement.