Article highlighting a press release announcing that the Fayetteville Public Works Commission (FPWC) selected Oracle and Infosys Technologies to help support FPWC's smart grid initiatives. The article notes that after the implementation of the Oracle applications, FPWC will have a more a complete view of customer data, helping to streamline billing processes and enable more responsive customer service.
Article highlighting a press release announcing that the Fayetteville Public Works Commission (FPWC) selected Oracle and Infosys Technologies to help support FPWC's smart grid initiatives. The article notes that one of FPWC's goals is to improve communication among customer service representatives, dispatchers, and technicians.