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Interesting chart describes the massive transition of small and medium sized businesses to the Cloud.  Cloud based eMail and messaging leads the way.  Top two reasons for the great transition?  Cost reduction and productivity improvement. Unfortunately this article fails to describe what this great transition to the Cloud means to legacy productivity systems - most of which are provided and provisioned by Microsoft.  What happens to desktop and workgroup based business systems when the local data and transaction processing server systems are moved to the Cloud?  How are desktop and workgroup systems re written or migrated? Another factor missing from this article is any discussion of what happens to productivity when communications, content and collaborative computing are interoperably entwined throughout the application layer?  We know that the legacy Windows productivity platform seriously lacked communications capabilities.  This fact greatly reduced expected productivity gains.   excerpt: Microsoft commissioned the study of 3,000 small and medium sized businesses in 13 countries. The survey was conducted by Wayland, Mass.-based research firm Edge Strategies. The most commonly used cloud services are email, instant messaging, voice communications, and backup. Edge also looked at SMB cloud plans over the next three years and the same cloud services also are in the IT plans of those embracing the cloud. From this data, it certainly could be argued that SMBs seem to be quick to embrace the cloud in order to enhance communication. It makes sense: in small business, communication is key to ensure rapid growth. The biggest motivators for migration to the cloud among SMBs is to save money (54 percent), followed by increases in productivity. Decision makers also mentioned flexibility as a fairly common response. Of those already using the cloud, 59 percent reported productivity increases as a result. SMB cloud adoption begins to acclerate, study finds http:/

Nice article from Scott M. Fulton describing Microsoft's iron fisted lock on government desktop productivity systems and the great transition to a Cloud Productivity Platform.  Keep in mind that in 2005, Massachusetts tried to do the same thing with their SOA effort.  Then Governor Romney put over $1 M into a beta test that produced the now infamous 300 page report written by Sam Hiser.  The details of this test resulted in the even more infamous da Vinci ODF plug-in for Microsoft Office desktops.   The lessons of Massachusetts are simple enough; it's not the formats or office suite applications.  It's the business process!  Conversion of documents not only breaks the document.  It also breaks the embedded "business process". The mystery here is that Microsoft owns the client side of client/server computing.  Compound documents, loaded with intertwined OLE, ODBC, ActiveX, and other embedded protocols and interface dependencies connecting data sources with work flow, are the fuel of these client/server business productivity systems.  Break a compound document and you break the business process.   Even though Massachusetts workers were wonderfully enthusiastic and supportive of an SOA based infrastructure that would include Linux servers and desktops as well as OSS productivity applications, at the end of the day it's all about getting the work done.  Breaking the business process turned out to be a show stopper. Cloud Computing changes all that.  The reason is that the Cloud is rapidly replacing client/server as the target architecture for new productivity developments; including data centers and transaction processing systems.  There are many reasons for the great transition, but IMHO the most important is that the Web combines communications with content, data, and collaborative computing.   Anyone who ever worked with the Microsoft desktop productivity environment knows that the desktop sucks as a communication device.  There was

ZOHO has demonstrated some very effective and easy to use data merging. They have also released a ZOHO Writer extension for Chrome that is awesome. The problem with "merge" is that, while full featured, the only usable data source is ZOHO CRM. Not good, but zCRM does fully integrate with ZOHO eMail, which enables the full two way transparent integration with zCRM. Easier to do than explain. Real Estate example excerpt: Zoho is smart, allowing you to integrate Gmail: The best of both worlds is available, because Zoho had the foresight to allow you to use Gmail and integrate your emails with the Zoho CRM system. Once you've set it up, you use Gmail the way you've always used it. I get to continue using all of the things I love about Gmail. But, every email, in or out of Gmail, attaches itself to the appropriate contact in the Zoho CRM system. When I send or receive an email in Gmail that is to or from one of my Zoho contacts or leads, the email automatically is picked up by Zoho and becomes a part of that contact/prospect's record, even though I never opened Zoho. If you've wondered about backing up Gmail, let Zoho do it: A bonus benefit in using Zoho mail is that you can set it up to receive all of your Gmail, sent and received, as well. It's a ready-made backup for your Gmail. So, if CRM isn't something you want to do with Zoho, at least set up the free email to copy all of your Gmail. And, if you're still using Outlook...why? The Internet is Improving Our Business at a Lower Cost: Here we have two free email systems that give you amazing flexibility and backup. Then the Zoho CRM system, with the email module installed, is only $15/month. You can do mass marketing emails, auto-responders, and take in new contacts and prospects with Web forms. Once you tie Gmail and Zoho together, your email and CRM will be top-notch, at a very low cost. Though you may wish for one, there isn't a reasonably priced "does it all" solution out there. This is an

After reading this article i gave engag.io a try.  It's very simple to sign up different networks like Facebook, Disquis, Tweeter, G+, Tumblr, LinkedIN and FourSquare.  But there doesn't seem to be a way to add my bookmarking network, Diigo?  Still, Engagio looks like a very useful service.  No idea how they plan on making money :) excerpt: The killer app for the social Web is the one that will filter the signal from the noise. In the Facebook age, even casual Web users hold tons of conversations at once. Engagio, the conversation discovery company, pulls them all into one place. It also leads you into new ones. And with a new dashboard view released today, it lets you click one button to figure out what's actually going on in all these conversations. Engagio's dashboard breaks out articles, sites and other links from all your social networks into separate panels, and lets you reply, share and like straight from there. But the best part of this section is the "context" button.

Byron Deeter is right, but perhaps he's holding back on his reasoning.  Silicon Valley is all about platform, and platform plays only come about once every ten to twenty years.  They come like great waves of change, not replacing the previous waves as much as taking away and running with the future.   Cloud Computing is the fourth great wave.  It will replace the PC and Network Computing waves as the future.  It is the target of all developers and entrepreneurs.   The four great waves are mainframe, workstation, pc and networked pc, and the Internet.  Cloud Computing takes the Internet to such a high level of functionality that it will now replace the pc-netwroking wave.  It's going to be enormous.  Especially as enterprises move their business productivity and data / content apps from the desktop/workgroup to the Cloud.  Enormous. The key was the perfect storm of 2008, where mobility (iPhone) converged with the standardization of tagged PDF, which converged with the Cloud Computing application and data model, which all happened at the time of the great financial collapse.   The financial collapase of 2008 caused a tectonic shift in productivity.  Survival meant doing more with less.  Particularly less labor since cost of labor was and continues to be a great uncertainty.  But that's also the definition of productivity and automation.  To survive, companies were compelled to reduce labor and invest in software/hardware systems based productivity.  The great leap to a new platform had it's fuel; survival. Social applications and services are just the simplest manifestation of productivity through managed connectivity in the Cloud.  Wait until this new breed of productivity reaches business apps!  The platform wars have begun, and it's for all the marbles. One last thought.  The Internet was always going to win as the next computing platform wave.  It's the first time communications have been combined and integrated into content, and vast dat

Quick review of different sync-share-store services, starting with DropBox and ending with three Open Source services. Very interesting. Things have progressed since I last worked on the SurDocs project for Sursen. No mention in this review of file formats, conversion or viewing issues. I do know that CrocoDoc is used by near every sync-share-store service to convert documents to either pdf or html formats for viewing. No servie however has been able to hit the "native document" sweet spot. Not even SurDocs - which was the whole purpose behind the project!!! "Native Documents" means that the document is in it's native / original application format. That format is needed for the round tripping and reloading of the document. Although most sync-share-store services work with MSOffice OXML formatted documents, only Microsoft provides a true "native" format viewer (Office 365). Office 365 enables direct edit, view and collaboration on native documents. Which is an enormous advantage given that conversion of any sort is guaranteed to "break" a native document and disrupt any related business processes or round tripping need. It was here that SurDoc was to provide a break-through technology. Sadly, we're still waiting :( excerpt: The availability of cheap, easy-to-use and accessible cloud file-sharing services means users have more freedom and choice than ever before. Dropbox pioneered simplicity and ease of use, and so quickly picked up users inside the enterprise. Similar services have followed Dropbox's lead and now there are dozens, including well-known ones such as Google Drive, SkyDrive and Ubuntu One. cloud.jpg Valdis Filks , research director at analyst firm Gartner explained the appeal of cloud file-sharing services. Filks said: "Enterprise employees use Dropbox and Google because they are consumer products that are simple to use, can be purchased without officially requesting new infrastructure or budget expenditure, and can be installed qu

Odd that the reporter mentions the importance of security near the top of the article but gives that topic such short shrift in his evaluation of the services. For example, "secured by 256-bit AES encryption" is meaningless without discussing other factors such as: [i] who creates the encryption keys and on which side of the server/client divide; and [ii] the service's ability to decrypt the customer's content. Encrypt/decryt must be done on the client side using unique keys that are unknown to the service, else security is broken and if the service does business in the U.S. or any of its territories or possessions, it is subject to gagged orders to turn over the decrypted customer information. My wisdom so far is to avoid file sync services to the extent you can, boycott U.S. services until the spy agencies are encaged, and reward services that provide good security from nations with more respect for digital privacy, to give U.S.-based services an incentive to lobby *effectively* on behalf of their customer's privacy in Congress. The proof that they are not doing so is the complete absence of bills in Congress that would deal effectively with the abuse by U.S. spy agencies. From that standpoint, the Switzerland-based http://wuala.com/ file sync service is looking pretty good so far. I'm using it.

Return to the bad old days Many of Apple's demos rely on "experimental" CSS3 properties to work. The exact implementation of these properties has yet to be hammered out, so browser vendors must use their best guess to determine how they should be rendered onscreen. Because of the ambiguity this introduces, it is the custom for browser vendors to attach a vendor-specific prefix to the CSS property names. Firefox uses "moz," while Safari uses "webkit," named for the browser's WebKit rendering engine. This means Web developers who want to use a specific experimental CSS feature must include the vendor-specific properties for each browser they want to support in their style sheets. It's a less than ideal situation, but the actual coding required is trivial. Apple chose not to bother for its HTML5 demo site. That would be bad enough. But Apple's demos don't work on Google's Chrome browser, either -- and Chrome also uses the "webkit" prefix for its experimental CSS3 properties (because it's also based on the WebKit rendering engine). Rather than detecting browser capabilities and degrading the user experience gracefully where features aren't supported -- as is the accepted best practice on modern browsers -- Apple chose to deliberately screen out any browser that doesn't self-identify as Safari. That's right: By forcing my browser's user agent string to identify as Safari 5, I was able to view many of the demos just fine in Firefox 3.6 on Windows. Seriously, Apple? I thought we left elaborate browser-detection scripts behind in the bad old days of the 1990s. I can't imagine anyone would want to start up the practice again, let alone one of the leading companies in the development of next-generation Web standards.

Salesforce offers five separate editions of its Sales Cloud 2 product. Contact Manager Edition costs $5 per user per month, and somewhat resembles a cloud-based ACT. It tracks contacts, customer interactions, tasks, and hooks into Outlook and Google Apps, while also offering document sharing and mobile access. Group Edition costs $25 per user per month. It tracks sales opportunities, offers pre-built dashboards and basic reporting, adds the ability to capture leads from your Web site, and tracks Google AdWords performance within Salesforce.com. Group Edition is a good starting point for many SMBs, but Professional Edition is even better. It costs $65 per user per month, and it's is the real SMB sweet spot. It offers full reporting and analytics, custom dashboards, e-mail marketing, sales forecasts, granular permissions, real-time data sharing, and basic customer service tools.

The Future of the Open Web You're right that the browser wars do not matter - except for this point of demarcation; browsers that support HTML+ and browser that support 1998 HTML. extensive comment by ~ge~ Not all Web services and applications support HTML+, the rapidly advancing set of technologies that includes HTML5, CSS3, SVG/Canvas, and JavaScript (including the libraries and JSON). Microsoft has chosen to draw the Open Web line at what amounts to 1998-2001 level of HTML/CSS. Above that line, they provision a rich-client / rich-server Web model bound to the .NET-WPF platform where C#, Silverlight, and XAML are very prominent. Noticeably, Open Web standards are for the most part replaced at this richer MSWeb level by proprietary technologies. Through limited support for HTML/CSS, IE8 itself acts to dumb down the Open Web. The effect of this is that business systems and day-to-day workflow processes bound to the ubiquitous and very "rich" MSOffice Productivity Environment have little choice when it comes to transitioning to the Web but to stay on the Microsoft 2010 treadmill. Sure, at some point legacy business processes and systems will be rewritten to the Web. The question is, will it be the Open Web or the MS-Web? The Open Web standards are the dividing line between owning your information and content, or, having that content bound to a Web platform comprised of proprietary Microsoft services, systems and applications. Web designers and developers are still caught up in the browser wars. They worry incessantly as to how to dumb down Web content and services to meet the limited functionality of IE. This sucks. So everyone continues to watch "the browser wars" stats. What they are really watching for though is that magic moment where "combined" HTML+ browser uptake in marketshare signals that they can start to implement highly graphical and collaboratively interactive HTML+ specific content. Meanwhile, the greater Web is a

good list of interviews with leading CMS providers

We can all learn a lot of lessons from the history of DDE/OLE/ OLE3/COM /ActiveX/DCOM /COM+ (you can start reading up on Wikipedia to get some background) and how we went from everyone using best-of-breed standalone apps to one integrated, nearly monolithic Office. It basically all started with copy and paste. People who never spent a lot of time in singletasking, character-mode operating environments like the DOS command line don't recall that simply copying-and-pasting information between apps was difficult at the time. And part of the revelation of Windows for mainstream users (or Mac, for leading-edge tech fans), was being able to easily share data in that way. This was different than what Unix users were used to with the command-line pipe, or from what most applications do with feeds today, in allowing structured information flows between applications. There's a desire to combine data from different sources in an arbitrary way, and to have the user interface display the appropriate tools for whatever context you're in. The dominant model here, probably because of the influence of the early PARC demos, is to have toolbars or UI widgets change depending on what kind of content you're manipulating. Microsoft was really into this in the early 90s with OLE2, where your Word toolbars would morph into Excel toolbars if you double-clicked on an embedded spreadsheet. It was ungainly and ugly and slow, especially if you had less than an exorbitant 8MB of RAM, but the idea was pretty cool. And it still is. People are so focused on data formats and feeds that they're ignoring consensus around UI interoperability. The Atom API and Metaweblog API give me a good-enough interface if I want to treat a discrete chunk of information (like a blog post) as an undifferentiated blob. But all the erstwhile spec work around microformats and structured blogging (I forget which one is for XML and which one's for XHTML) doesn't seem to have addressed user experience or editing behavior

List of 2010 predictions from Mark Anderson.  Interestingly he points out that Microsoft's loss in the mobility market is the leading factor in their loss as a consumer facing provider.  No mention of the Web being split between a Google dominated and consumer facing Open Web, and a Microsoft owned enterprise facing proprietary Web. excerpt: Microsoft started out its life as a consumer/developer-focused company. The company subsequently switched strategies and became a largely enterprise-focused vendor. These days, consumer is king for Microsoft - at least as far as corporate strategy and where its ad dollars go. But what if Chief Software Architect Ray Ozzie and other leaders at Microsoft are wrong and integrating the consumer and business worlds doesn't really matter? One very influential market watcher, Mark Anderson, author of the Strategic News Service newsletter, is betting that instead of a melding, there will be an increasing chasm between the consumer and business market.

Product announcements have raised questions Oracle and OpenOffice.org don't want to answer. Here's what we know. By Eric Lai Eric has provided us with a comprehensive set of questions surrounding the Oracle aquisition of Sun.  The key issues he focuses on concern the future of OpenOffice, MYSQL and something called Oracle Cloud Office.  Unfortunately his efforts resulted in only a handful of tentative answers.  Which leads me to believe that over a year of negotiations and planning at Oracle has left them up in the air and undecided. Time to go through the questions.  I'm going to use the Diigo highlight and comments overlay of Eric's article to do this.

"Apparently confirming last year's report, Screven said that Sun had been working on Oracle Cloud Office 'for some time.'" Sun reorganized internally in February of 2008, transferring the StarOffice/OOo resources under a newly-minted Cloud Computing division.That seems likely to be the point when Sun got serious about the cloud-based rewrite of OOo. So around two years into the effort?

The home business and small office sectors are leading the adoption of Cloud computing services, with business spending on Cloud services predicted to surpass $13 Billion by 2014. Cloud computing enables businesses to access computer servers and data storage over the Internet and internal networks, allowing them to lower data costs and move content more nimbly. One of the key concerns over adoption of Cloud services to date has been security issues. Recent research from the IT Governance Institute (ITGI) in the US suggested companies were holding back on Cloud investments over fears for the security of their data in the Cloud. Half of the 834 executives from 21 countries polled said they were delaying Cloud implementation because of security concerns, and over a third said they were waiting to get the full value from installed systems. Research by IDC confirmed this view, with organisations claiming identity management and access control over who has access to Cloud data was a worrying factor, along with governance issues over privacy and compliance of both Cloud data and apps. Nevertheless, the fast-growing trend has been seen to be boosting demand for infrastructure and fueling consolidation in the data-storage sector. According to the In-Stat report which forecasts trends in cloud computing and managed hosting spending in the US, the growth in Cloud Computing will be 'staggering', rising from a figure of less than 3 billion currently.

Cloud Computing White Papers   The Open Group Cloud Work Group exists to create a common understanding among buyers and suppliers of how enterprises of all sizes and scales of operation can include Cloud Computing technology in a safe and secure way in their architectures to realize its significant cost, scalability, and agility benefits. It includes some of the industry's leading cloud providers and end-user organizations, collaborating on standard models and frameworks aimed at eliminating vendor lock-in for enterprises looking to benefit from Cloud products and services. The White Papers on this website form the current output of the Work Group. They are also available in PDF form from The Open Group bookstore for download and printing. Further papers will be added as the Work Group progresses. The initial focus of the Work Group is on business drivers for Cloud Computing, and this is reflected in the first items to appear: The Business Scenario Workshop Report White Paper: Building Return on Investment from Cloud Computing White Paper: Strengthening your Business Case for Using Cloud White Paper: Cloud Buyers' Decision Tree White Paper: Cloud Buyers' Requirements Questionnaire Further White Papers will address other key Work Group topics, including Architecture, Infrastructure, and Security.

Google has pretty much given up on developing a JavaScript API for GMail. There was once a Greasemonkey script Google developed for GMail but that broke and Google shows no sign of fixing it. James Yu is now trying to fix that scenario with GMailr, a JavaScript API for GMail. It is made from the code he wrote for 0Boxer, an extension for GMail that turns organizing your inbox into a game. Yu is also a lead developer at Scribd. Yu said developing the API took him on a path fraught with frustrations and dead ends. He writes there is supported official JavaScript API for Gmail. The Greasemonkey script is broken and no one has yet released a frontend API for Gmail. He said he needed access to the various user actions in the UI as the backend APIs were not going to work as he wished. He decided to write his own library from scratch.

"Horizon Info Services is committed to offering industry-leading technology services to small businesses at affordable prices." This is an interesting approach. Horizon is a reseller of customized and enhanced Google services. They provide enterprises and SMB's with gMail hosting, on-line backup services, security, and customized Google Apps. They are also ready to dive into Google Wave, as the ultimate interface for aggregating Web based communications, messaging, conversations and collaborative documents.

Surprise-to make more money! After the initial burst of discussion about Google putting their toe into the standardized metadata water, I started wondering about the corner of the pool they had chosen. They're not ready to start parsing any old RDFa; they'll be looking for RDFa that uses the vocabulary they somewhat hastily defined for the purpose. Why does the vocabulary define the properties that it defines? It will be interesting to see how the big hustling SEO world adapts to this. In the words of Drupal project lead Dries Buytaert, Structured data is the new search engine optimization. When he writes "Every webmaster wanting to improve click-through rates, reduce bounce rates, and improve conversation rates, can no longer ignore RDFa or Microformats", it reminds me that when the SEO world eventually gravitates more in the RDFa direction or the microformats direction, these very quantitative, results-driven people will have some real data to explain why. I'll have to start searching their voluminous discussions out there to see what people are saying.

Some good commentary on chrome OS from InformationWeek's Thomas Claburn. Excerpt: With Chrome OS, Google aims to make the Web the primary platform for software development....... The fact that Chrome OS applications will be written using open Web standards like JavaScript, HTML, and CSS might seem like a liability because Web applications still aren't as capable as applications written for specific devices and operating systems. But Google is betting that will change and is working to effect the change on which its bet depends. Within a year or two, Web browsers will gain access to peripherals, through an infrastructure layer above the level of device drivers. Google's work with standards bodies is making that happen..... ..... According to Matt Womer, the "ubiquitous Web activity lead" for W3C, the Web standards consortium, Web protocol groups are working to codify ways to access peripherals like digital cameras, the messaging stack, calendar data, and contact data. There's now a JavaScript API that Web developers can use to get GPS information from mobile phones using the phone's browser, he points out. What that means is that device drivers for Chrome OS will emerge as HTML 5 and related standards mature. Without these, consumers would never use Chrome OS because devices like digital cameras wouldn't be able to transfer data. Womer said the standardization work could move quite quickly, but won't be done until there's an actual implementation. That would be Chrome OS...... ..... Chrome OS will sell itself to developers because, as Google puts it, writing applications for the Web gives "developers the largest user base of any platform."