Five reasons why Microsoft can't compete (and Steve Ballmer isn't one of them) - 2 views
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1. U.S. and European antitrust cases put lawyers and non-technologists in charge of important final product decisions.
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The company long resisted releasing pertinent interoperability information in the United States. On the European Continent, this resistance led to huge fines. Meanwhile, Microsoft steered away from exclusive contracts and from pushing into adjacent markets.
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Excellent summary and historical discussion about Microsoft and why they can't seem to compete. Lot's of anti trust and monopolist swtuff - including file formats and interop lock ins (end points). Microsoft's problems started with the World Wide Web and continue with mobile devices connected to cloud services.