Governments should work with partners, but they should do so by putting out clear calls for assistance to engage with the right level and type of expertise. So far, the engagement from many governments has happened on an ad-hoc basis, and partnerships between government and companies or researchers has happened as a result of partners approaching government first. Instead, governments must be clear about their objectives from the outset and put out a call for support from technical experts. Mobile operators can help governments analyse data on a community level; working with data can give some false conclusions, which mobile operators can help to address.