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Online Human Touc

What we’ve found through our research is students are more likely to persist in their online courses if they’re engaged in and outside of their courses and the educational experience is personalized.”

For example, each student who’s accepted receives a congratulatory phone call from the program director or academic adviser welcoming him or her to the program. The students then go through an online orientation where the presenters include the Dean of Students and faculty, as well as representatives from the writing center, library, support services, financial aid, disability services and student life.