Despite the dramatic and pervasiveness of the impact of these changes; “higher education has largely ignored these changes in its supersystem” (Wiley & Hilton, 2009, 3). While higher education had the monopoly on knowledge production in eras past, it no longer does. Not only has higher education lost its monopoly in knowledge production, but higher education has also lost its monopoly on “access to teachers, tutors, and others who could answer student questions and support them academically in their learning” (Wiley & Hilton, 2009, p.6).