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Pam Kiger

5 Social Media Steps to Earn Customer Trust @marketingcloud - 0 views

www.salesforcemarketingcloud.com/...social-media-customer-trust

ODULearns customer social media

shared by Pam Kiger on 11 Jun 13 - No Cached
  • Pam Kiger on 11 Jun 13
     
    another salesforce marketing cloud article, includes information about earning trust and engagement through social media. This website has quite a few good articles.
Pam Kiger

How 3 Companies Built Their Twitter Strategies - WSJ.com - 0 views

online.wsj.com/...4319004577086140865075800.html

twitter strategies

shared by Pam Kiger on 11 Jun 13 - No Cached
  • Pam Kiger on 11 Jun 13
     
    Article more about potential problems and mishaps with some information about handling customer tweets and reinforcing the idea that Twitter can be a 24/7 proposition.
Pam Kiger

Click counts and stats on your links - Customer Feedback for bitly - 0 views

support.bitly.com/...counts-and-stats-on-your-links

analytics twitter

shared by Pam Kiger on 18 Jun 13 - No Cached
  • Pam Kiger on 18 Jun 13
     
    not sure why I didn't think of this before. Bitly (useful to shorten URL's in posts) keeps track of click throughs from your links. Could be useful to see what kind of content is generating interest.
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